Este Medical Group Ltd Reviews 10,029

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional friendliness, professionalism, and extensive knowledge, making every interaction pleasant and reassuring. Many highlight the outstanding service, noting the personalized care and the team's dedication to ensuring comfort and understanding throughout treatments. People are particularly impressed with the quality of the treatments and the positive results, which often lead to increased confidence and satisfaction. However, some customers reported concerns regarding certain medical screening practices before treatments. A few individuals also experienced unexpected symptoms after a cosmetic beard treatment, which they attributed to the treatment.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Users describe positive interactions with service, highlighting the professionalism and attentiveness of the... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent and high... See more

User experience

Customers had positive experiences with user experience. Many reviewers highlighted the attentive and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and professionalism of... See more

Based on these reviews

Rated 5 out of 5 stars

This place is a true luxury experience from start to finish ✨ The people, the building and the treatments are 5 🌟 Emry the lead consultant is so knowledgeable and welcoming! My hydro facial was... See more

Company replied

Rated 5 out of 5 stars

Este medical in Leeds offers a five star service from the consultation to follow up. Firstly I was amazed by the beauty of the building itself, it is stunning! Emre was very professional and made me... See more

Company replied

Rated 5 out of 5 stars

Thank you Estemadical. I'm very happy that I got you.i started my treatment and i m really glad that i took the right decision .All the staff are very helpful always ready to help customers especially... See more

Company replied

Rated 5 out of 5 stars

Great customer service, all staff are friendly and knowledgeable. They care more about what’s best for you rather than selling you something. Always treated well whilst I’m there, love their honesty w... See more

Company replied


Company details

  1. Hair transplantation clinic
  2. Cosmetics Industry
  3. Laser hair removal service
  4. Plastic surgery clinic
  5. Skin care clinic

Written by the company

Este Medical Group has established itself as a global leader in the field of cosmetic and healthcare services over the past 25 years. Known for pushing the boundaries in their industry, they provide a wide range of treatments administered by skilled healthcare professionals in a safe, clinical setting. The company's success is driven by its Founder, Sam Cinkir, whose leadership has helped position Este Medical Group as a premier provider of healthcare and cosmetic treatments in the UK and internationally. Their commitment to safety, expertise, and cutting-edge treatments has earned them widespread recognition and trust.


Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Saba was my technician who did my laser…

Saba was my technician who did my laser hair removal and her professionalism was outstanding. I’m loving the results and couldn’t recommend Saba and Este more.

30 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Santilijana!

Thank you for your wonderful feedback. We’re delighted to hear you’re loving your results and had such a positive experience. Your recommendation means a great deal to us.

Kind regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Been coming to the este medical group…

Been coming to the este medical group Clinic in Birmingham branch for laser treatment and I'm so pleased with the service. The team, especially Saba, is highly trained and attentive. I'm only halfway through my sessions and can already see a massive difference. 10/10 would recommend!"

30 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Sumaiyat!

Thank you for your kind review. We’re delighted to hear you’re already seeing such great results and having a positive experience with our team. Your recommendation means a great deal to us.

Kind regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

I had Morpheus treatment with Rita

I had Morpheus treatment with Rita, she was very good and I am very satisfied with the way she carried out my treatment. She was very patient, understanding and thoroughly explained my aftercare.

The reception team Hashin and Inza were very kind and made me feel at ease. I would 100% recommend this clinic to anyone for their beauty treatments

30 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Jatin!

Thank you for your wonderful feedback. We’re delighted to hear you had such a positive experience and felt well cared for by Rita, Hashin and Inza. Your recommendation means a great deal to us.

Kind regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Hair transplant

Found out about Este medical from my partner, she mentioned that they might be able to assist with my 3rd hair transplant.

I’m currently 2 weeks post-op and very happy with the service and the outcome of how many graft I had done on surgery day.

The girls at Earl’s Court location are amazing and a special thank you to Forough, very helpful.

Looking forward to the next 6 months, on how the transformation will go.

Thank you all Este medical

30 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Veran!

Thank you for your kind review. We’re delighted to hear you’re happy with your experience and early results. It’s great to know our team took good care of you, and we look forward to supporting you throughout your transformation.

Kind regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Laser Removal

Heather was very helpful and polite throughout the treatment. Provided alot of reassurances and made the session feel quicker than it was.
Overall, i am pleased with my session today and would recommend to anyone thinking of coming

29 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Ajay!

Thank you for your kind review. We’re delighted to hear you had a positive experience and felt reassured and well looked after throughout your session. Your recommendation means a great deal to us.

Kind regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Saba was lovely and made my patch test…

Saba was lovely and made my patch test very comfortable!

29 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Naima!

Thank you for your kind feedback. We’re glad to hear Saba made your patch test a comfortable experience.

Kind regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

I’ve only recently joined

I’ve only recently joined, I’ve had Heather and Saba who have been amazing. Made me feel comfortable and have supportive

29 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi HHH!

Thank you for your lovely feedback. We’re delighted to hear Heather and Saba made you feel comfortable and supported during your visits. We look forward to continuing to care for you.

Kind regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Saba is an absolute lovely…

Saba is an absolute lovely practitioner, none judgmental, makes you feel comfortable and calm and very patient.

29 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi AH!

Thank you for your kind feedback. We’re delighted to hear you felt comfortable and well cared for during your visit. Your support means a great deal to us.

Kind regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Laser at Este Medical Birmingham

I’ve had laser with Fereshteh at Este Medical Birmingham Branch and she always makes me feel comfortable and at ease. I’ve had amazing results with laser hair removal and would definitely recommend to everyone to book in!

29 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Anna!

Thank you for your kind review. We’re delighted to hear you’ve had such a positive experience and are pleased with your results. Your recommendation means a great deal to us.

Kind regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Thank you Este!

I would like to express my gratitude to the staff at Este Medical London for the care and expertise I have experienced since starting treatment for my hair in December 2025. I am a male patient which has been suffering from scarring alopecia which is a difficult to treat autoimmune condition which results in hair loss. I have received wonderful care and guidance throughout my Lazer and Exosome Treatment and would recommend anyone suffering from thinning hair to enquire at Este. Rasha has been wonderful as a consultant advising on my treatment options and Shirin, Forough and Tannaz make the laser treatment a relaxing and welcome treatment. Ayesha has always been so kind and prompt in scheduling and changing my appointments when needed. Their level of communication is excellent and all cannot do enough to make their clients feel comfortable and guide them on their path of hair restoration. I would confidently advise anyone struggling with hair loss to reach out to Este for advise and treatment to make you feel relaxed and confident in this journey.

27 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Brian!

Thank you so much for your kind and thoughtful review. We’re truly grateful for your trust in us and are delighted to hear about your positive experience with the team. Your words mean a lot, and we’re proud to support you on your hair restoration journey.

Kind regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Just a quick review and update for the…

Just a quick review and update for the exceptional service provided by the Este Medical Group.
Am into my 2nd month of treatment for beard alopecia and I know it will take some time for it to be cured so I need to be patient and am currently having Exciplex, Laser and Exosome
I have been given an extra Exosome at no extra cost and free moisturiser which cost round £50 for free. The level of customer service I’ve received is outstanding. From day one staff members including consultant Arzu and reception team and all therapist have been very helpful and kind to me and helped me with every questions I had. Am a very inpatient person always worried. Apart from the team I would like to say the level of cleanliness when u visit the centre is fantastic there’s a fresh smell when u enter the place even the floor is spotless and toilets look absolutely clean and nice and the coffee machine I had coffee from today absolutely delicious better than most off the coffee shops I tried. I want to say big big thanks to Irena the therapist whom treated me today 28.03.26 for my Exosome she has been absolutely amazing she took very good care of me and made me feel very comfortable she ensured I was comfortable all the way during my treatment. I would highly recommend Este Medical Group.

28 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi K Miah!

Thank you for your wonderful feedback. We’re delighted to hear about your positive experience and truly appreciate your kind words about our team, treatments, and clinic environment. Your trust means a great deal to us, and we’re proud to support you throughout your journey.

Kind regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

I had my hair regrowth journey with Miki

I had my hair regrowth journey with Este Medical, and I can honestly say the experience has been excellent from start to finish. From the initial consultation through to the procedure and ongoing aftercare, everything has been handled professionally and with real care.

A special thank you to Syka, my consultant, who guided me through the whole process. She was incredibly knowledgeable, supportive, and always available to answer any questions I had, which really put me at ease before the procedure.

Miki, who carried out my Exosome treatment, was amazing. The treatment itself was explained clearly, and I felt completely comfortable throughout. You can tell there’s a high level of expertise and attention to detail.

Ariana, who I see weekly for my dermarolling and laser hair therapy sessions, has also been fantastic. She’s consistent, thorough, and genuinely invested in my progress. It’s reassuring to have someone monitoring results so closely and adjusting care as needed.

The clinic environment is always friendly, welcoming, and professional. Every member of staff makes you feel comfortable, which makes a big difference during a journey like this.

Most importantly, I’m really happy with the results of my hair transplant and the ongoing regrowth. The aftercare has been outstanding, and it’s clear the team genuinely cares about achieving the best possible outcome.

I’d highly recommend Este Medical to anyone considering hair restoration treatments.

28 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Nikita!

Thank you for your detailed and kind review. We’re thrilled to hear about your positive experience and that you’re happy with your results. Your feedback means a great deal to us, and we’re proud to support you throughout your hair restoration journey.

Kind regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

World class experience.

My experience with Este medical was nothing short of first class, from the staff, facilities, equipment used, surgery method. I came in early 2025 for a consultation regarding a hair transplant and put in a lot of research in my own time. I believe for myself I haven’t really felt excited leading up to the surgery as the time between wanting to getting the transplant and finally proceeding with the process was significant, however after the swelling reduced post transplant after about a week, I could see how the results would look and I can confidently say the team did such an amazing job, it’s like looking at a better version of myself as the time is passing by.

The entire staff knew a plethora of knowledge regarding all the questions I had regarding the transplant, process and everything in-between and the staff were more than happy to answer everything although I’m sure they’ve already heard everything I’ve asked a million times from other patients but still continued to showed top level professionalism and understanding that it’s my first time by meeting me with a outstanding attitude.

Lumia, Irana and Dyna handled all my pre care and post surgery wash sessions. All the lovely ladies took extra care in ensuring that my scalp was prepared with for surgery and carefully washed post surgery.

Dr liz, Oskar, Sebastian (and a few others but I forgot the names of. P.s forgive me guys my memory plays up here and there lol) participated in preforming the DHI surgery I undertook which took a full day but after seeing the work completed I can confidently say I am very pleased with results from post transplant and now being 3 months post transplant. The surgery went very well from my experience. I believe the process having the local anastasia applied was the most painful but from there onward it was smooth sailing and honestly a very relaxing experience.

Finally after completing the pre-care laser session and surgery I am now undergoing my after-care sessions which include: PRF, exosomes and MCT exosomes. The lovely soul who is administering these treatments is Miki who is world class when it comes to applying the treatment. She is amazing in so many ways by making me feel comfortable every session, confident in knowing I’m being taken care of by the best individual and it goes to show in the way she conducts herself and her work that she is the best person for the role she is in.

A very big thank you to the entire team at Este medical for the experience they have given me, a big thank you to consultant: Saika for continuously being transparent and a big thank you to Sam for being the backbone in ensuring the business is standing strong.😇

28 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Sully!

Thank you for your incredible and detailed feedback. We’re truly delighted to hear how positive your experience has been from consultation through to your ongoing aftercare, and that you’re pleased with your results. Your kind words about our team and their dedication mean a great deal to us. We’re proud to support you on your journey and appreciate your trust in Este Medical.

Kind regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

My experience at Este Medical London…

My experience at Este Medical London has an incredibly positive one and I’m already seeing good results. I wanted to say a special thank you to Forough who oversees a lot of my red laser treatments. From day one she has always been so encouraging and positive. She’s always boosted my spirits and is always so caring and supportive.

28 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Sabrina!

Thank you for your wonderful review!

We’re delighted to hear you’ve had such a positive experience at our London clinic and that you’re already seeing great results. Forough will be so pleased to know her encouragement, care, and support have made such a difference to your journey.

We truly appreciate your kind words and look forward to welcoming you back soon!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group.

Rated 5 out of 5 stars

Would definitely recommend

Had an amazing session in the clinic today with Tannaz. She was very professional and took care with performing the therapy whilst also being a pleasure to talk to. The clinic is also very clean and accommodating I would definitely recommend

28 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello!

Thank you for your wonderful review!

We’re delighted to hear you had such a great experience with Tannaz. She’ll be so pleased to know her professionalism and care made your session both comfortable and enjoyable.

It’s also lovely to hear your kind words about the clinic. We truly appreciate your recommendation and look forward to welcoming you back soon!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group.

Rated 5 out of 5 stars

5700 grafts, really happy with result and aftercare

I like that they ask for a review after 6 months, I can now give an accurate review. Este are great! Unlike other hair transplant companies I approached, Este were all about the aftercare. I'm sat in my weekly lazer treatment aftercare chair right now on Leeds, just had my Dermaroll and Minoxidil done by the clinician (all provided as part of the package). I went to their Istanbul clinic for the procedure, I travelled alone but was treated like a VIP the whole way with drivers provided at the other side to move me around between airport, hotel and clinic. How's my hair? I'm naturally curly and my new hair is thick and full after 6 months, about 1.5-2 inches long, and apart from the crown at the back has fully filled in. The crown takes longer, per my research. I had 5700 grafts, that's a full head front and top. Highly recommend Este.

28 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Ben!

Thank you for your fantastic and detailed review!

We’re delighted to hear you’ve had such a positive experience throughout your journey, from your procedure in Istanbul to your ongoing aftercare in Leeds. It’s great to know you felt well looked after every step of the way and that the aftercare programme has made a real difference.

It’s especially rewarding to hear how well your hair is progressing at the 6-month stage. Your feedback and recommendation truly mean a lot to us.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group.

Rated 5 out of 5 stars

My experience with the Leeds Branch

My experience with the Leeds Branch has been nothing short of amazing, the staff are incredibly friendly and supportive, the treatments they offer are incredible, as someone who has had a hair transplant recently, all the pre-op they performed, has greatly improved my hair growth, before the operation and afterwards. I definitely recommend coming to Este Medical Group, they offer way more treatments and like I mentioned before, they are incredibly friendly and supportive.

17 May 2025
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello John!

Thank you for your wonderful review!

We’re delighted to hear you’ve had such an amazing experience with our Leeds branch. It’s great to know our team’s support and the treatments provided have made a positive impact on your hair transplant journey both before and after your procedure.

We truly appreciate your recommendation and kind words about our team. We look forward to welcoming you back soon!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group.

Rated 5 out of 5 stars

I’ve been coming to Este Medical London…

I’ve been coming to Este Medical London for pigmentation treatments and honestly couldn’t be happier with my experience. From the very beginning, everything has been handled so professionally, and the results I’ve seen in my skin have been amazing—my pigmentation has improved so much, and my overall complexion looks clearer and more even.

Pariya has been incredible throughout my treatments—so knowledgeable, gentle, and always taking the time to explain everything and make me feel comfortable. You can tell she really cares about her clients and their results.

The reception team—Jiyan, Zahra, and Aisha—are always so warm, friendly, and welcoming. They make the whole experience seamless and are always happy to help with bookings or any questions.

A big thank you as well to Rasha for such a thorough and reassuring consultation. Her advice and guidance really helped me feel confident in starting my treatment journey.

Overall, such a positive experience from start to finish. I would highly recommend Este Medical London to anyone looking for effective pigmentation treatments and genuinely great care!

27 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Trudy!

Thank you for your wonderful and detailed review!

We’re delighted to hear how happy you are with your pigmentation treatments and the results you’ve achieved. Pariya will be thrilled to know her care, knowledge, and gentle approach made such a positive impact on your experience.

It’s also lovely to hear your kind words about our reception team—Jiyan, Zahra, and Aisha—as well as Rasha for her support during your consultation. Your feedback truly means a lot to all of us.

We really appreciate your recommendation and look forward to welcoming you back soon!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 4 out of 5 stars

Healed very well using the post…

Healed very well using the post procedures solution provided by Este medical. Im awaiting to go into my next session now.

27 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello!

Thank you for your feedback.

We’re glad to hear that your healing has gone well using our post-procedure solution, and we look forward to seeing you in your next session.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Brilliant company and wonderful people

Highly recommend Este London for a hair transplant & especially for the aftercare. I have just reached the 10-wash milestone and the support has been exceptional. A special thank you to Forough and the team for their kindness and professional guidance during the washing process. This has been a significant step forward for my confidence, and I am grateful for the opportunity and the care I've received.

27 March 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Bhavna!

Thank you for your wonderful review!

We’re delighted to hear you’ve had such a positive experience with your hair transplant journey and aftercare at our London clinic. Forough and the team will be so pleased to know their care and guidance made this important stage comfortable and supportive for you.

It’s fantastic to hear this has helped boost your confidence. We truly appreciate your recommendation and look forward to supporting you throughout the rest of your journey!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group.

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