esurranty™ Reviews 1,038

I Open Private Ins. With Esurranty And Had My Phone Taking. I Went To The Police And I File A Claim As Well. Two Weeks Later Still Pending? Never A Phone Call Or Anything. What Kind Of Services Is This? Aleast Someone Could Email Me On What’s Going On Since It’s My First Time Filing A Claim. I’m Just Disappointed

I havent had to file a claim so can't speak to that but like saving money on insurance with esurranty vs Verizon. I also didn't want to add more cost to my already exorbitant Verizon bill. I chose esurranty because of the great reviews.

I looked at the majors: square, best buy, sprint, etc.

My key requirements were repair and theft. Esuranty was the only company that met all of them.

The buying process was great. Easy to register phones and requirements were clearly stated. I have not had a claim yet so I cannot rate that part of the process.

It was so easy to purchase insurance for my IPhone with this company, and so much more affordable than paying for insurance through my cell phone carrier.

I have looked st several plans they have the best.

I would give ESurranty 5 stars until the last few months I tried to renew my policy. I was supposed to get a 30 dollar credit towards my current policy for reviews. I never received any credits towards my current policy. In response to ESurranty below: the link to renew my policy did not work. I called numerous times (only got an answering machine to leave message) and filled out 2 online tickets which I got no response to. I finally got an invoice weeks later after my account expired and paid it the same day. Last summer I filled out reviews on 3 different sites in which ESurranty said I would get 10 dollars each for on my next invoice. This never happened

I have been trying to file a claim now for more than two weeks. I have called the company three times and can only leave messages. No one has ever called me back. A couple times before leaving those messages I realize there was a time difference so I went out of my way to always be sure to call at the right time which by the way in California would be by 1 o’clock in the afternoon because their claims department closes at four back east anyway I figured it out I ended up filling out the special forms and faxed them I have the receipt and yet despite that no one has ever gotten back to me tomorrow is Friday and it’s been two weeks ago that I faxed those forms I can’t get a person on the phone I haven’t gotten an email I really don’t know what to do so at this point they have my enrollment money and I’m unable to file a claim. It is my iPad Pro that I’m trying to repair so I’m not helpless working on it with the cracked screen but what if this was my phone this would be very bad so despite my earlier excitement about having found this company unfortunately if it seems too good to be true then so it is. I hope maybe by writing this review somebody in the company’s attention I will get in somebody might as of yet call me

I purchased the policy for my apple watch and when it had repaired I submitted the claim and in a day they sent me the USPS Priority shipping label to print and take it along with the device to the nearest USPS location.They gave me a form to fill credit card details for the amount I was responsible for the deductible. I filled the form and sent to them and with in a day they deducted amount from card.Upon follow up the Claims Department Manager said it may take 3-10 business days to get repaired or replace but I did not received nothing .It is almost 60 days now. The Claims Department Manager who was assigned to me responded only once and later he stopped responding to me and there is no proper customer service.

Signup was easy and when I put in phone number in error the help chat was there to help correct. The test will be the service should I ever need to file a claim.

The sign up and registering was easy. The proof will be if there is a claim.

I bought insurance from you guys bc you got good reviews and your price was very competitive. I am very pleased with my purchase so far!

Set up was easy and these guys had the best price for insurance

I am happy and I am going to sign up to friends.

I am very happy with how promptly Angelo handled my request. Very professional and very quick service.
However, this is the 2nd year in a row I was not notified when my policy came up for renewal and I had to contact Esurranty myself and request the continuation of my policy and an invoice.

I cannot comment on the services of the policy, but purchasing it was easy and the price was competitive.