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Eterna Cards Reviews 245

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TrustScore 4.5 out of 5

4.7

Trading Card Shop
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Review summary

Created with AI, based on recent reviews

Considering 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting that orders arrive quickly and are well-packaged. Many people appreciate the quality of the products, finding them to be authentic, as described, and often sealed. The overall service is frequently highlighted as excellent, with consumers expressing satisfaction with their purchases and the helpfulness of the staff. However, some customers also noted issues with packaging, where items arrived damaged due to insufficient protective layers. A few other people noted that some packs they received had packaging that did not appear fully intact or new, with cards incorrectly oriented, which raised concerns about product authenticity.

What people talk about most

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the fast and quick... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the great value,... See more

Order

Reviewers express satisfaction with their orders. Many customers highlight the fast dispatch and quick... See more

Service

Clients share positive opinions on service. Many reviewers praise the excellent and fast service, often... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent condition of products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've placed multiple orders for different items from Eterna Cards on various occasions, and they have not let me down. Super quick delivery times and authentic, sealed products. Can't recommend them e... See more

Rated 5 out of 5 stars

Great selection of products at decent prices. Have purchased a few times now and have been very happy every time. The pokemon mystery boxes are really good as they're always packed and definitely get... See more

Rated 5 out of 5 stars

Product as described, packaged well and delivered quickly. There’s lots of scepticism around buying Pokemon cards online these days but product is 100% legit and still factory sealed. Would definitely... See more

Rated 5 out of 5 stars

Despite the busy Christmas season, the order was sent out swiftly and delivered in no time. The booster packs were neatly packed, ensuring they fit safely through the letterbox. I was thrilled to pull... See more

Company details

  1. #58 of 94 best companies in Trading Card Shop
  2. #81 of 126 best companies in Game Shop
  3. #129 of 178 best companies in Hobby shop
  4. #56 of 105 best companies in Toy shop

Written by the company

EternaCards is an online hobby store specialising in providing affordable Trading Card Games to the community. We're collectors at heart, and pride ourselves on delivering unmatched service to our customers.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

245 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Pokemon cards

Recently gotten into collecting pokemon cards and I’ve ordered twice now from eterna and the delivery is extremely fast and the items were of high quality. My go to pokemon card shop :) thank you!

4 December 2024
Rated 5 out of 5 stars

Quickest dispatcher in the game!

Quickest dispatcher in the game! Puts Amazon to shame with their next day delivery! Keeps you updated with preorder delays, which affect all businesses, just you don’t have to chase them for answers cause Eterna Cards keeps you in the know.

7 November 2024
Rated 5 out of 5 stars

First time ordering

First time ordering - returned from a Japan trip and decided want to collect the 151 cards in Japanese - found this site and had best price. Ordered 1pm Friday and delivered by 12pm on Saturday. Nicely packaged and all as expected. Cant wait to open!

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Quick and responsive customer service…

Quick and responsive customer service with good info to my questions. Package arrived pretty quick too

4 October 2024
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Reply from Eterna Cards

Thank you for your kind review Oisin! I'm glad you were happy with our customer service and speed of delivery. You're a valued customer and we look forward to servicing you again.

Rated 5 out of 5 stars

Great value and communication.

Package arrived in great condition, mystery box was well worth the value and they contacted me to let me know that my package was being sent the next day instead of the same day due to them moving location but it still arrived quicker than most of my orders from other vendors that can take days just to get shipped out.

2 October 2024
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Reply from Eterna Cards

Thank you for your kind review Dino! I'm glad you were happy with our customer service, the value of your mystery box and speed of delivery. You're a valued customer and we look forward to servicing you again.

Rated 5 out of 5 stars

5/5 Would use again

Fast (next day kinda fast) delivery
Well packaged and fresh out the box products. On top of that, competitive prices (for most things). Will definitely be back in the future!

2 October 2024
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Reply from Eterna Cards

Thank you for your kind review Joshua! I'm glad you were happy with our prices, packaging and speed of delivery. You're a valued customer and we look forward to servicing you again.

Rated 5 out of 5 stars

Great TCG Seller

Cards were delivered the next day, well packaged and in mint condition

18 September 2024
Eterna Cards logo

Reply from Eterna Cards

Thank you for your kind review Jamie. I'm glad you were happy with the speed of delivery and our safe packaging! You're a valued customer and we look forward to servicing you again.

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