Easy to use with a clear layout. Supporting selected ethical groups and investments. ` And one of only a few genuine platforms for green investments I've been using the Ethex for a number of years a... See more
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See what reviewers are saying
I highly value this company. Ethical and community investments are encouraged. I have just used it a 2nd time. Very easy to use website.
Overall the experience was great. Would just say one thing that might be helpful to others. The form to help me invest direct from my bank did not clearly state that certain numbers would only be re... See more
Really difficult to transfer an existing ISA to you which isn't a set amount - ie you can specify 'full amount' on a normal ISA transfer, but you want a definite figure,which you don't get until the... See more
Company replied
Company details
- #30 of 75 best companies in Investment service
Information provided by various external sources
Ethex makes it easy for everyday people to invest positively in organisations that are working hard to protect people and the planet. Join our community of 15,000 people and find out how you can use your money as a force for good, whilst targeting returns of 5%. Capital at risk.
Contact info
The Old Music Hall, 106-108 Cowley Road, OX4 1JE, Oxford, United Kingdom
- 01865 403304
- help@ethex.org.uk
- ethex.org.uk
4.7
Excellent
568 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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The process was fairly easy and…
The process was fairly easy and straightforward, well structured and thorough explained — which makes it all the more disappointing to then be bombarded during the following week with invitations to complete my application, which made me begin to wonder if it had all gone through!
19 October 2025
Reply from Ethex
Hi there,
Thanks for taking the time to leave a review of Ethex and we’re glad you found the platform easy to use. We’re sorry about the confusion caused by the emails you received. There was a one off error in the scheduling for one of our automated emails which meant it was sent multiple times. We have now corrected it and we hope they didn’t spoil your use of the Ethex platform overall.
Regards,
The Ethex team
Ethex made it so easy to invest in…
Ethex made it so easy to invest in community initiatives so important for the environment and the area.
16 October 2025
Reply from Ethex
Hello
Leslie,
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on TrustPilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!
Yours,
The Ethex team
Kent Community Energy sharesThis was my first time to purchase via…
This was my first time to purchase via Ethex. I am not normally an internet shopper ( except train fares) not am I usually an investor.
I bought a shared in Kent Community Energy roof top solar. I was impressed that the site had lots of information and I was quizzed on it before being allowed to purchase. I only passed third attempt, having just skimmed read first time! But it is good that they ensure that you understand what you are buying and the financial implications
8 October 2025
Reply from Ethex
Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!
Yours,
The Ethex team
A betrayal of their name
The name Ethex clearly implies an ethical stance, and yet this platform refuses to change to an ethical bank, making a mockery of its own name. The bank they use, Barclays, is the fourth largest bank funder of fossil fuels in Europe, seventh largest bank funder of fossil fuels in the world. It's a contradiction in terms to fund renewable energy projects using Barclays, funds which continue supporting the very fossil fuel companies that are destroying the planet. GET AN ETHICAL BANK, ETHEX.
19 October 2025
Reply from Ethex
Dear Penny,
Thank you for taking the time to share your concerns here and for your email correspondence with our team on this matter. We genuinely understand and respect them. The question of where money is held and the impact that has is an important one, and something we also think about a lot.
To be completely transparent: the reason investor funds currently pass through a Barclays account is not a values-based choice, but a regulatory requirement.
Our payments provider, ShareIn, is a small FCA-regulated organisation, and, as such, the client money we manage during an investment raise must be held briefly in a very specific type of account (a “client money account”) to comply with FCA regulations. Only a very small number of banks offer these, and unfortunately, the more ethical banks we admire and already use ourselves at Ethex, such as Triodos, Co-op Bank and Unity Trust Bank, are currently unable to provide that type of regulated account for ShareIn.
We want to be clear that we wholeheartedly share your ethical concerns. If there were a suitable ethical alternative available today, we would move to it. Our payment services provider, ShareIn, actively reviews other options in the market and is in ongoing conversations to try to find a viable solution that meets the regulatory requirements. If an ethical bank begins offering the necessary client money facilities, we will prioritise making that change.
We’re truly sorry that this situation can feel at odds with our mission. Our intention is always to enable more investment into organisations tackling the climate crisis and strengthening communities, and we never want our operational constraints to undermine that purpose. We appreciate you holding us to account on this.
If you’d like to discuss this further, we’d be very happy to speak with you directly. Thank you again for raising it. Your feedback matters and is taken seriously.
Yours
The Ethex Team
Good number and range of investments
Good number and range of investments. I have invested in many - all community energy projects and social finance projects have delivered well. Good help desk and good platform.
13 October 2025
Unprompted review
Reply from Ethex
Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on TrustPilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!
Yours,
The Ethex team
Reply from Ethex
Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on TrustPilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!
Yours,
The Ethex team
I’ve invested for a few years but don’t…
I’ve invested for a few years but don’t appear to being paid interest or any capital repayments and my queries about this aren’t being answered
7 October 2025
Unprompted review
Reply from Ethex
Hi John,
Thanks for leaving a review. Having looked into your investment profile, we understand that your queries have been resolved.
For future reference, you can view the details of interest paid to you under the "Cash Transactions" section within the "Statements" area of your account. In reference to the investments you mention for which you’ve not yet received interest, this is because they were recent purchases. Interest payments for these will be scheduled for late 2025, while others are due in 2026.
We hope this clarifies your query. You can refer to our recent email for further details, and please do not hesitate to get in touch if you need any additional information.
Thank you for your ongoing support of Ethex. Your investments are helping to make a difference.
Yours,
The Ethex Team
ISA transfers
Really difficult to transfer an existing ISA to you which isn't a set amount - ie you can specify 'full amount' on a normal ISA transfer, but you want a definite figure,which you don't get until the money is paid/ shares sold. Why do you not accept 'full amount' ??
PS Tried this some time ago- don't know exactly when.....
16 September 2024
Reply from Ethex
Thanks so much for your feedback.
We understand your frustration, as the exact amount available in cash may not be known until existing shares or investments are sold.
Unfortunately, to avoid delays in ISA transfers and possible rejections by their ISA manager, we require a specific figure to transfer from other ISAs to Ethex. We will speak to our ISA Manager to see what we can do to resolve this.
Thank you again for your feedback and your support of Ethex.
Yours,
The Ethex Team
A great platform for ethical investment
Ethex is a great platform for ethical investing. I made my first investment over a year ago, and just invested in another venture. Everything was straightforward, and I'm now earning dividends.
30 August 2025
Reply from Ethex
Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!
Yours,
The Ethex team
Reply from Ethex
Hello
We just wanted to say a quick thank you for leaving a 4-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide! If you have any comments or suggestions to improve our service, please get in touch at help@ethex.org.uk
Yours
The Ethex Team
Reply from Ethex
Hello
We just wanted to say a quick thank you for leaving a 4-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide! If you have any comments or suggestions to improve our service, please get in touch at help@ethex.org.uk
Yours
The Ethex Team
Good Opportunities -Well Executed
I've invested in a number of opportunities with Ethex. The opportunities are interesting and match green and other causes I'm interested in supporting. The investment process is efficient. Early days in assessing whether the organisations prove to be decent value
23 July 2025
Reply from Ethex
Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!
Yours,
The Ethex team
You need to wait 24 hours before making first investment
The only negative is that you need to wait 24 hours until you can make your first investment after being approved/clearing all checks. This meant I missed out on making a more significant investment as the offer was nearing full subscription.
29 July 2025
Reply from Ethex
Hello
We just wanted to say a quick thank you for leaving a 4-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!
We have recently changed the investment process and you no longer have to wait 24 hours before investing. We hope this is helpful to know for the future.
If you have any further comments or suggestions to improve our service, please get in touch at help@ethex.org.uk
Yours
The Ethex Team
Very easy to follow website
Very easy to follow website. Open and transparent about risks.
18 July 2025
Reply from Ethex
Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!
Yours,
The Ethex team
Ethex offer great investment…
Ethex offer great investment opportunities in worthwhile causes and the site is easy to use.
25 July 2025
Reply from Ethex
Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!
Yours,
The Ethex team
I trust Ethex to offer ethical investments
Ethex gives me the opportunity to invest in projects that benefit society and the planet. I receive enough information to help me decide whether to invest or not. If I decide to invest, the process is very straightforward. I continue to receive information about projects I am supporting through investment and further opportunities to invest.
24 July 2025
Reply from Ethex
Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!
Yours,
The Ethex team
Great Way to Invest in a Greener Future
Ethel made investing in a greener future very easy and the process felt very secure.
12 July 2025
Reply from Ethex
Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!
Yours,
The Ethex team
Transaction for my investment in South…
Transaction for my investment in South Downs Eco Cooperative went through immediately and when I had an issues they sorted over the phone with real person.
Ethex are doing a great job!
18 July 2025
Reply from Ethex
Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!
Yours,
The Ethex team
All the procedures went very smoothly
All the procedures went very smoothly, which is what one expects, but does not always experience.
8 July 2025
Reply from Ethex
Hello
We just wanted to say a quick thank you for leaving a 4-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide! If you have any comments or suggestions to improve our service, please get in touch at help@ethex.org.uk
Yours
The Ethex Team
Good selection of ethical investments
Good selection of ethical investments. Process is straightforward. Provide consolidated tax statements if you have multiple investments.
11 July 2025
Reply from Ethex
Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!
Yours,
The Ethex team
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