etika United Kingdom Reviews 1,580

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Straight forward process to arrange finance for not just one, but two personal number plates for myself and my wife. Instant approval meant I didn’t miss out on securing the much sought after plates I... See more

Rated 4 out of 5 stars

One of the best repayment platforms I've ever used, I can make extra payments really easily and very easy for you to see what you owe. Getting accepted for a number plate I bought was pretty easy, re... See more

Rated 5 out of 5 stars

Used Etika for an Amazon prime membership through my Vitality rewards. I got an instant approval and completed my purchase. You can setup an online account that serves as a handy reference for future... See more

Rated 5 out of 5 stars

Seemed really easy to set up online. Just had a wee issue with payment plan but was easily resolved via a quick call, which again proved very easy & convenient. Customer service was very helpful.

Company details

  1. Non-bank financial service

Written by the company

The name etika means ‘ethical’ in several languages and that’s exactly what we want to bring to finance – a responsible and fair approach to lending money.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 1 out of 5 stars

No further help

Tried buying an Apple Watch through vitality when I know I’m active and wouldn’t even have to pay more than £4 a month for the Watch and got declined for no reason. Emailed the customer advice team and they said it got declined due to information provided from credit reference agency, when trans union say the likely hood of me getting accepted is excellent

As a reply to Etikas reply:
I’ve been checking my credit report on trans union and my score is excellent and I meet all your requirements hence I’m unhappy with your response and customer service

25 May 2023
Unprompted review
etika United Kingdom logo

Reply from etika United Kingdom

Hi Teddy

Thank you for the review and taking time out to let us know about your experience.

We are sorry that your application was unsuccessful on this occasion.

We have a set of minimum lending criteria in place to ensure we lend responsibly, that criteria include

- Be over 18 years of age.
- Be employed at least 16 hours per week or retired and in receipt of a private or company pension.
- Be a permanent UK resident with 3 years UK address history.
- Have a good credit history with no late payments, debt relief orders, CCJs, IVAs or bankruptcies
- Have a valid email address that you can access.

On this occasion you failed to meet one or more of our criteria.

Your suitability for financing was assessed by using a credit reference agency and our own business criteria.


You can get a copy of your credit report from:

Transunion,
Consumer Service Team,
PO Box 49, Leeds
LS3 1WZ

https://www.transunion.co.uk/consumer/credit-report-help
Telephone: 0330 024 7574

In line with the criteria stated above, hopefully your credit report will give you a better understanding of why you were unsuccessful.

UPDATE:
Thank you for the additional comments, we would encourage you to check your file for any detrimental markers, such as late payments or defaults, even if they don't impact your credit score. We hope this information helps.

Rated 4 out of 5 stars

One of the best repayment platforms…

One of the best repayment platforms I've ever used, I can make extra payments really easily and very easy for you to see what you owe. Getting accepted for a number plate I bought was pretty easy, really recommend. Haven't used their customer service though so can't comment on that just yet though.

14 December 2022
Unprompted review
Rated 5 out of 5 stars

1st Class Credit Facility from a Credit Cynic

I'm old school. Save up my money and then buy the thing I wanted. Steered away from any finance agreement wherever possible my whole life. So why use Etika? I'm with Vitality healthcare and they offer lots of freebies if you keep fit. Apple Watch, Amazon Prime to name a few. To get these freebies you have to use Etika. I must say that the process is extremely straightforward and I have signed up for Amazon Prime and Apple Watch. Actually it is the second time I have had Amazon Prime so I can comment on the experience having been through a complete cycle up to the point the agreement was paid off. The whole process was pain free and whilst I wouldn't normally bother going for any credit agreement I would suggest to anyone wishing to sign up you can do so in confidence.

6 October 2022
Unprompted review

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