It rates as great because it was purchased close to the day of attendance... went smoothly. The sale in August had technical issues which can happen but it is always extremely stressful. I know the... See more
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The lady in membership was so nice & explained everything to me . Took the time about the different memberships & also about open enrollment for Oct 7. Explained the different availabilies of the diff... See more
Easy and inexpensive to purchase tickets. However, this is the second time I have purchased tickets in 2 months and don't like waiting until 4 days before the event, to print tickets. When I pay right... See more
Company replied
Wish they give more time to put information in. Especially for people who normally don't go on line to purchase tickets or ride bands for state fair.
Company details
Written by the company
Etix is a web-based event ticketing software and marketing solutions company powering more than 5,000 venues worldwide. Use Etix to find and buy official tickets from your favorite venues including live music, concerts, sports, fairs, festivals and the arts.
Contact info
Raleigh, United States
- etix.com
4.3
Excellent
10k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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It was easy enough for me to do
It was easy enough for me to do. I had no difficulty with placing the order.
7 October 2025
Pleasantly Pleased
Kathy was very pleasant and accommodating. She patiently helped me find seats for me and my guest. Thank you, Kathy!
6 October 2025
Your folks are very helpful.
Your folks are very helpful and knowledgeable. I enjoy doing business with Miller Theater, especially Jennifer.
7 October 2025
I was able to achieve what I wanted to…
I was able to achieve what I wanted to do with little effort. Thank you!
8 October 2025
wasn't clear how to buy table tix
7 October 2025
The lady in membership was so nice &…
The lady in membership was so nice & explained everything to me . Took the time about the different memberships & also about open enrollment for Oct 7. Explained the different availabilies of the different train cars. When I called in a very nice gentleman helped with the seating & the offer package available for my grandson. Thank you!
7 October 2025
Event at Desert Diamond
My first time going to an event at this venue. Everything involved with obtaining my ticket was easy with no issues at all.
8 October 2025
I never received my tickets
I never received my tickets. Your customer service did not help me. I am out $385.
8 October 2025
Reply from Etix
Hi Jeff,
We see you contacted our support team the day before the event to inform us you had not received your physical tickets. Per the venue's instructions we offered to change your tickets to Will Call pickup but that option was declined. We also provided the venue phone number so that you could reach out directly for their help. We suggest contacting them directly for additional assistance.
Regards,
Etix
Very easy to use
Very easy to use, the time out feature shouldn’t time out if one is filling out the form though.
8 October 2025
Arrived quickly check your junk and trash for Etix
Please ignore my earlier message that tickets did not arrive. They arrived in trash under etix. I was looking for confirmation…thx and apologize.
8 October 2025
Reply from Etix
Hi Lesha,
Thank you so much for taking the time to revise your feedback, we truly appreciate it. We hope you enjoy the event!
Regards,
Etix
Quite simply
Quite simply, I ordered the tickets, and they were delivered to my inbox as specified. Perfect execution and had no questions after delivery. That's the way it's supposed to work right? Of course it is. Thank you.
6 October 2025
Reply from Etix
We agree, Joel. Thank you!
I did not like how difficult it was to…
I did not like how difficult it was to get to a particular section, ex "the Buckeye coach". It took me awhile to be able to see my exact seats. Other than that, it was fine!
9 October 2025
Reply from Etix
Hi Sidney,
Thank you for your feedback. We will pass it along to our team for review.
Regards,
Etix
Reply from Etix
We appreciate your feedback!
Get my passport QR in 10 minutes
Very quick and once paid already show QR code on my phone
Easy to register without hassle
8 October 2025
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