Delivery to Northern Ireland actually happens .great ! Quality of garment very good ..though not as tightly knit as I thought it might be . Useful comments on the sizes and to see the garments... See more
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Review summary
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What people talk about most
Based on these reviews
the fabric and workmanship are beautiful. However, with some garments, petite sizing would be appreciated. Most woman are not 5' 8" to 5' 10"; and, it is not really possible to shorten sleeves and he... See more
Company replied
Nice styles and colours and good price. Quality could be better as I find the cashmere bobbles - although I don’t know if it’s possible to buy new cashmere that doesn’t bobble. Lovely and warm though.... See more
Company replied
I have purchased several cashmere turtle neck jumpers. I love them and mix and match under coats and scarves during winter but also where them I late autumn. The jumpers wash well and keep their shap... See more
Company details
About MaisonCashmere
Written by the company
MaisonCashmere is a leading Italian knitwear brand appreciated in over 100 countries around the world. The first to adopt an "on-demand" business model in the industry, we create high-end products with premium yarns, providing a conscious, transparent, ethical, and customized online shopping experience.
Our production site is nestled in the lush hills of Chianti, just a stone's throw away from Florence. We believe and invest in this region every day, cultivating highly skilled personnel.
Our Commitments
Written by the company
- Made-to-Measure Cashmere
- Design your own cashmere piece. From colors to fit and exact measurements, every detail is defined by you and brought to life by our artisans. Each garment is crafted on demand, one at a time, to deliver a truly personal level of quality, comfort and refinement.
- International Express Shipping
- We specialize in international deliveries to the USA, Canada, UK, EU and Australia through leading express couriers such as FedEx, DHL and UPS. All shipments are handled with priority service and no additional costs for our clients
Easy Returns
30 days to change your mind
Simply submit your request through the dedicated Returns portal. You’ll receive your prepaid courier label there and can ship the package back in complete autonomy.
Contact info
Milano, Italy
- office@maisoncashmere.com
- maisoncashmere.com
Welcome Privilege
4.3
Excellent
573 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is my second poncho from Maison du…
This is my second poncho from Maison du Cashmere. I love what you do and the quality of the products you sell.
This new one is lighterin weight, the knitting is loose (not a tight knit) and the suze is smaller/shorter that the first one I bought. It is excellent for light cover-up, travel and slightly chilly weather or nights out in England's summer ☀️ 😉
This arrived well packed and much faster than the first time I bought the first poncho. So overall very pleased and happ with this lovely piece.
22 April 2026
Good service and prompt delivery
Good service and prompt delivery
The products are always excellent, nicely packaged and high quality. I would recommend maisoncashmere in this regard.
20 April 2026
Multiple reasons for this "top" score
Multiple reasons for this "top" score - an excellent, navigable, and visually enjoyable virtual shopping "trip"; easy, efficient delivery; and perhaps most important, a beautiful product that exceeded my expectations and was an absolutely perfect fit!
13 April 2026
Excellente qualité..simple à porter…
Excellente qualité..simple à porter mais très élégant…j’ai acheté 5 chandails et 4 étoles…je suis addic
17 April 2026
Quality top
Quick delivery, quality item - become my go to top in spring until weather gets warmer
11 April 2026
Glorious jumper- Excellent service
Glorious jumper, and excellent service. What is so lovely is that you not only produce beautiful, reasonably priced, cashmere but that you do what you set out to do. You deliver when you say you deliver, you do not use Evri. Thank you so much, yet another successful purchase, and it will not be the last.
19 March 2026
Great experience with MaisonCashmere
Great experience with MaisonCashmere. I special ordered a number of items and the team there walked me through the process wonderfully. Everything fit perfectly, was delivered quickly and was beautifully packaged. Really excellent experience.
9 April 2026
The sizing has gotten smaller
The sizing has gotten smaller, or else the photos showing loose fits are misleading. Everything I ordered will have to be returned. I have ordered more than 6 sweaters in the past that were lovely and I was happy to be a repeat customer. But the 3 sweaters I ordered at Christmas for my husband were smaller than normal, but still wearable, but the 2 new sweaters for me just received are a poor fit, despite the fact that I have ordered those same sizes in the past.
9 April 2026
Reply from MaisonCashmere
Dear Jillian,
Thank you for your feedback.
We understand how disappointing it is when a fit does not meet expectations, especially as a returning customer.
Our knitwear is crafted from natural fibers through small-scale, artisanal processes, so slight variations in measurements can occur within standard production tolerances. In addition, each style is developed with its own intended fit, meaning the way a garment sits can vary from one design to another.
That said, our sizing standards have remained consistent, and we always aim to present each item as accurately as possible through our imagery and size guidance.
We would appreciate the opportunity to review this with you in more detail. If you could contact us directly via email and share the styles and sizes received, our team will gladly check the measurements and help guide you toward the most suitable options.
Thank you again for your continued support.
Best,
MaisonCashmere
The sweaters are great
The sweaters are great. Just as described and of good quality. I have bought from this store several times and love the selection of colors available here. Thank you.
4 April 2026
Beautiful wrap
Beautiful wrap! Long, so it wraps around you, light, super soft to the touch I didn’t want to take it off and so comfortably warm and cosy. My order was shipped the day I ordered it. It was easy to track via FedEx. It was carefully packaged and arrived in perfect condition. From Italy to Perth Australia it arrived in 6 days. Could not be happier. Thank you
4 April 2026
I got the custom length long duster and…
I got the custom length long duster and loved the results! I was able to get it longer and it is perfect amount of drama that I wanted, while lightweight and elegant.
2 April 2026
Absolutely gorgeous products with true color matching!
As always, your products are absolutely gorgeous, from the color range to the luxurious softness.
Unfortunately your beautiful clothing sizes aren’t really designed for plus+ size women, and I had to return two cashmere hoodies. The return process was simple and streamlined.
2 April 2026
Thank you my wedding shawl how…
Thank you my wedding shawl how wonderful it is perfect for the June occasion the soft lilac colour compliments the dress perfectly.
30 March 2026
I ordered a crew neck ,i got a turtle neck
I ordered a creasse neck ,i got a turtle neck.
To bad.
29 March 2026
Reply from MaisonCashmere
Dear Delia,
Thank you for your review, and we’re sorry to hear you’re disappointed.
We’ve checked your order and can confirm that a turtleneck was selected at checkout. We’d be happy to help resolve this.
If you’d prefer a different style, you’re very welcome to return the item. Just reach out to us and we’ll guide you through it.
Best regards,
MaisonCashmere
Everything Perfect
29 March 2026
Exceptionally good quality.
Exceptionally good quality.
The best cashmere provider that I have ever used.
I will never go anywhere else for my knitwear.
Delivery was very prompt and within the timescale provided at the time of order.
Absolutely five stars.
28 March 2026
Very easy and fast
26 March 2026
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