Melaleuca - The Wellness Company Reviews 64

TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

A friend of mine was using their parasitic cleanse and had some severe stomach distress. She let me try it, and I had no side effects, but I did not feel it provided any health benefits. After doing s... See more

Rated 1 out of 5 stars

Ordered detox pills, toothpaste and wellness kit. Received pills and toothpaste, toothpaste pump was broken. Never received wellness kit. They asked that I pay for a doctor visit w them before it wo... See more

Rated 5 out of 5 stars

I have never been more satisfied with a complete line of products before trying Melaleuca. Everything from the supplements and nutrition, sugar-free drinks that taste good to cleaning products and p... See more

Rated 5 out of 5 stars

I have been a customer for over four years, and I have had many success stories from their products. The customer service department has been great, very helpful. I have also saved quite a bit... See more

Company details

  1. Online marketplace

Written by the company

Melaleuca was founded with the purpose of improving wellness. For some this means reaching a healthy weight or a strong, fit physique. For others it means having energy when they need it, supporting their immune system, or maintaining key health factors. Every Melaleuca product is designed to support your wellness in one of two ways: Either directly, like our superior supplements and personal care products. Or indirectly, like our cleaners that eliminate your dependence on toxic chemicals such as chlorine bleach – making your home and environment a cleaner, safer place to live. No matter how you define wellness, Melaleuca has some of the world’s best products to help you reach your goals in every aspect of your life.


Contact info

2.9

Average

TrustScore 3 out of 5

64 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I wrote a review but I don’t see it…

I wrote a review but I don’t see it here anymore and I want to add to it so am writing another review.
I ordered a weight loss product called DROP from The Wellness company. I paid almost 500 dollars for it. It was supposed to work similar to ozempic or the other popular weigh loss drugs all the rage right now. I didn’t realize I must have signed up for a subscription because even before I had finished the first bottle I had for less than thirty days, I got notice they were sending me another bottle for five hundred dollars. I wrote back I didn’t know I had subscribed and please cancel. They said they had already mailed it so I asked if I could return to sender unopened. Crickets. No reply. I was upset because the first bottle did absolutely nothing for weight loss. Not one ounce. I called and asked if I could get a refund and they told me I had to talk to my provider about it. I thought they meant my own doctor and I said what could my doctor do. He hadn’t prescribed it, but they said well that’s what you’ll have to do. Now I think they may have meant an online doctor, but I’m not sure. But either way, it was just adding on to the cost of what I had already spent. I asked them if they could just give me store credit. But no to that too.
I wrote a bad review but it never showed up on their website. Recently, I was checking to see if it ever showed up and found out they don’t even sell that product anymore. Makes you a little suspicious it doesn’t work doesn’t it. But I looked up the reason they gave as to why they don’t sell it anymore and get this. .they say teenage girls were abusing it and getting too skinny so they took it off the market. Teenage girls abusing five hundred dollars a bottle product. What do you think everybody? Sound right to you. Believable??
But the joke isn’t just on me. I’m not the only one out almost a thousand dollars. They lost a paying customer who might have ordered other products from them but not now. I had ordered a wellness kit before the weight loss product. But never again. So they’ve lost all future business with me and everyone I can warn to never do business with a company who doesn’t stand behind their worthless product or try their hardest to at least make it right. Everyone is going to stand before the judgment seat someday and be held accountable for how you treated your fellowman. I’ll have to live without my thousand dollars but you’ll have to live with your conscience. But wait! Apparently you don’t have one. Shame on your company.

9 April 2026
Unprompted review
Rated 1 out of 5 stars

Wellness kit and toothpaste

Ordered detox pills, toothpaste and wellness kit. Received pills and toothpaste, toothpaste pump was broken. Never received wellness kit. They asked that I pay for a doctor visit w them before it would be sent, I said no I’d rather cancel. They never mentioned I needed a dr visit which was another charge. The toothpaste mind you was $120. I called wellness company 8 different times, no answer. I emailed them twice and finally got a response. By this point I put in a dispute with my CC. Wellness asked that I reverse the dispute and they would credit me. Honestly didn’t trust them so I said I’ll let CC deal with it. Wellness company told my CC that I didn’t let them know about an issue within 30 days so no refund. I’m still dealing w CC to get this dispute reopened and settled in my favor.
Broken toothpaste pump and NEVER received the wellness kit.
I don’t think this company is ethical or that their products are reliable. Just needed to voice my experience. Beware

20 December 2025
Unprompted review
Rated 1 out of 5 stars

Investigate before purchasing

A friend of mine was using their parasitic cleanse and had some severe stomach distress. She let me try it, and I had no side effects, but I did not feel it provided any health benefits. After doing some research on this company and these types of cleanses, I suggest you conduct a thorough investigation into the company and its claims. Personally, I would avoid them.

25 February 2026
Unprompted review
Rated 1 out of 5 stars

They are a Greenwasher!

They are a Greenwasher!

They are not certified via a global standard and they do not have 3rd party verification of their claims.

28 February 2026
Unprompted review
Rated 1 out of 5 stars

My order was sent to another state

My order was sent to another state! I called and TWC told me it had been returned and I was assured that it would be sent to the correct address. It never arrived. When I called they told me it was past 30 days. I would never recommend this company. Rotten customer service! I am out my $87 !

30 December 2025
Unprompted review
Rated 2 out of 5 stars

The communication with this company is…

The communication with this company is awful.
I’ve ordered the same product twice and still haven’t received what was ordered.
They walk you through their process however the information they collect appears not to be shared with the next person/department.
Hence the order is stalled but they still have my/your money.
I finally filled a grievance/stop payment with the credit card company.
The product is very good IF you ever get it.

1 November 2025
Unprompted review
Rated 1 out of 5 stars

Scam company - please avoid

Another victim of this scam company. Several months ago my wife ordered $1000 worth of medical kits from The Wellness Company for our family. After waiting weeks with nothing delivered she reached out to them only to be told that she needed to wait “a few more days” but that the delivery was confirmed. This continued for several weeks without anything we ordered being delivered. Having recently seen many reviews that describe similar situations to ours, with people being charged for products that never arrived, we once again reached out to The Wellness Company asking to please refund the $1000 since they clearly weren’t going to send the products we ordered. The customer service team is refusing to refund the money as the order was placed over 30 days ago and offered ‘store credit’ instead. This is yet more time-wasting on their part hoping that we’ll just give up. Furthermore they haven’t confirmed that they intend on sending any of the products that were paid for months ago. This obviously renders any ‘store credit’ as pointless. Please avoid this company at all costs. We are currently in discussion with lawyers in order to discuss options moving forward as this is a dangerous company that is exploiting people’s health concerns and their reliance on medical treatments and they need to be stopped or made accountable in some way.

9 October 2025
Unprompted review
Rated 1 out of 5 stars

5 Weeks and No Medical Kit

Company is a scam 5 weeks and have not received my Emergency Kit now they are trying to extort $50 from refund because their company is incompetent inefficent incapable of providing the services they promote in timely reasonable fashion. I am having my daughter an attorney look into a nice class action suit this company needs to be put in check.

4 September 2025
Unprompted review
Rated 1 out of 5 stars

3x I have tried to order after many…

3x I have tried to order after many years of 5 star ratings but due to some inexplicable reason, my order after 3 attempts has been rejected. Apparently your "system" has not accepted my method of payment which is in a good financial status. It perplexes me--exponentially. If you cannot change your position, I declare now my resignation and hence stop my further ordering as my this date: 08/09/2025. This saddens me after over 10 years as a loyal client. Note : 1710204083 is now declined!! Shalom, Bruce.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Change your thinking and find something BETTER

Although it takes a bit to get used to how their system works I found it an easy replacement for everyday products I was already buying. Except these products were not full of chemicals bad for my family or filled with water to increase their bottom line.

It does take a change in how you think when buying these products because they are concentrated and last longer but they are so much better for your family.

I found this company easy to work with once I understood the system. It is NOT a scam but a new HONEST way of buying everyday products from an AMERICAN made USA based company. How can you not love that?

26 March 2025
Unprompted review
Rated 5 out of 5 stars

The Peak Performance is incredible

The Peak Performance is incredible. These supplements are state of the art! Health innovation. Melealuca one of the best customer service lines I've ever called. Helpful with ordering and efficient. I love the free products and shipping too. There is a lot of incentives and i like that they aren't slimy about pushing product they want you to be happy with what ever you order. Overall I'm impressed and I will continue to order the vitamins and cleaning products bc it feels good to have natural health supporting products in a chemical laddend world.

1 April 2025
Unprompted review
Rated 1 out of 5 stars

Failed to Deliver

The delivery agent failed to deliver at the agreed time and not answering the phone. Can not be relied upon. Avoid.

17 April 2025
Unprompted review
Rated 5 out of 5 stars

It Has Been a Good Experience

I have been a customer for over four years, and I have had many success stories from their products.

The customer service department has been great, very helpful.

I have also saved quite a bit on my grocery bill, but, in fairness, I purchase all of their items at the members price, and some people may not want to pay the $19 annual charge for a membership.

17 February 2025
Unprompted review
Rated 4 out of 5 stars

I have been using Melaleuca for over 8…

I have been using Melaleuca for over 8 years. In the beginning, it seemed expensive, but after a while, I got a grip on how to use their products and use just little doses, especially with the laundry detergent that always does a great job. Yes, I have to deal with the emotions of stockpiling products in certain months just to reach the minimum so I can keep my discounts, but its worth it. in the bulck is where you save.
I feel good because their products are safe and biodegradable.

29 November 2024
Unprompted review
Rated 1 out of 5 stars

A forceful Costco

We ordered the (expensive) welcome package. Then after looking through the website, I realized I would have to spend hundreds of dollars a month on cleaning supplies or vitamins in order to meet their minimums. Once we realized that it was not realistic for us I called the company to cancel. What a racket! You have to fill out a form and take a picture of it and email it to them. We followed their process and still they attempted to ship it to us. I wrote to the company, saying I would not pay for return shipping as I didn’t want them to ship the package to begin with. This company is not helpful at all! Even Costco has better customer service.

12 October 2024
Unprompted review
Rated 1 out of 5 stars

Horrible company

Horrible company , also will charge you 30 bucks even if you cancel because of a sneaky question test it's none of their buisness to know ! Will tell everyone to stay far away .I had a feelin but gave them a chance .I was wrong ..crooked people who sell not name brand medicine

24 July 2024
Unprompted review
Rated 5 out of 5 stars

🤩🤩🤩🤩🤩

Hello ❤️
I start to use Melaleuca product, when my mum get a little sample of cream. Because her hands was very dry and saw, with open wounds. And then just wow 🤩.
Cream was help, her hand was looking much bettter. Doctors can’t help, used so many different creams.
So now about 2 years, almost all family helping us self with this company stuff.
Highly recommended to try for everyone, who would like healthy life and safe money. Because the company give you opportunities for help people as well.
I do recommend start today without delay.
Lots products 250+
For kids, for mens, for women’s.
Laundry l, nutrition supplements, vitamins, essential oils, beauty products and lots lots more 🤩🌿
All natural ☘️

15 July 2024
Unprompted review

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