Gum, teeth, & earth friendly bamboo toothbrushes are the best I've used. Delivery times are excellent. Only complaint is water flosser does not last long in hard water area and the ultraviolet featur... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered replacement heads, they arrived very fast. This was already the best sonic toothbrush I had come across, but what really struck me was how much better my teeth felt after using the fresh h... See more
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I received a Spotlight toothbrush as a gift last year. At first, I had an issue with it charging, but I contacted customer support and they immediately sent me a replacement charger with no hassle... See more
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The best customer care, such a nice company to deal with. I had a problem with the promotion code and personalization but placed my order anyway,contacted spotlight by email and got an instant reply a... See more
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Company details
- Beauty product supplier
- Beauty supply store
- Cosmetic Dentist
- Health and beauty shop
- Teeth whitening service
About Spotlight Oral Care EU
Written by the company
Created by Dentists
Spotlight Oral Care is an Irish-based company founded by sisters and dentists Dr. Lisa and Dr. Vanessa Creaven. Its mission is to create clean, clinically proven and effective, earth-kind oral care solutions for every smile.
Made With Care
Think vegan-friendly, cruelty-free formulations, 100% recyclable toothpaste tubes that won’t end up in landfills, dental floss made from 100% recyclable plastic bottles (cool, right?), and low-impact packaging so that you can make a positive impact in your daily oral health routine.Contact info
Block 2, Harris House, Small IDA Business Park, Tuam Road, H91 RK5Y, Galway, Ireland
- +353-87-466-2473
- info@spotlightoralcare.com
- eu.spotlightoralcare.com
4.6
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All products are fantastic
All products are fantastic, very pleased with all purchases. Thank you!
19 May 2026
Reply from Spotlight Oral Care EU
Thank you so much for your wonderful review! 💙 We're thrilled to hear you're so pleased with all of your Spotlight purchases. Your kind words mean a lot to us, and we're grateful for your support. We hope you continue to enjoy our products, and thank you for being part of the Spotlight family!
I'm a returning customer
I'm a returning customer. The products I purchased are for a birthday present. So I know they are good. The speed of delivery was excellent. Overall a 5 star experience. Products, Ordering & Delivery. I would happily recommend to anyone.
11 June 2026
Reply from Spotlight Oral Care EU
Thank you for your wonderful review Jacqueline! We are delighted to have you back as a returning customer and are thrilled to hear that you had an excellent experience with our products, ordering process, and delivery service. It means a lot to us that you would choose our products as a birthday gift and feel confident recommending us to others.
Professional prompt service as usual
Professional prompt service as usual. Love this product
19 May 2026
Reply from Spotlight Oral Care EU
We appreciate your kind feedback Breda!
Reply from Spotlight Oral Care EU
Thank you for your wonderful review Sinead! We are delighted to hear that you're pleased with our products and service. We appreciate your support.
Speedy delivery
Speedy delivery, product works great. I got the Sonic Pro, it gives an excellent clean.
9 June 2026
Reply from Spotlight Oral Care EU
Thank you for your fantastic review Richard! We're thrilled to hear that your order arrived quickly and that you're enjoying your Sonic Pro toothbrush.
Reply from Spotlight Oral Care EU
Thank you for your review Catherine! We're delighted to hear that you're happy with the quality of our products and the quick delivery of your order. We work hard to provide both excellent products and a smooth shopping experience, so it's wonderful to know we met your expectations.
My water flosser had stopped…
My water flosser had stopped functioning less than 12 months after purchase. I contacted Customer Service and I found the service to be excellent, the issue was discussed and I got a replacement flosser within 2 days - (thank you!) Having received the new flosser - I now realise that the first one never worked properly. ( I never felt it flossed my teeth properly.) The replacement is incredibly effective! I now understand why the water flosser is rated as an excellent product!
8 June 2026
Reply from Spotlight Oral Care EU
Thank you so much for taking the time to share your experience Mary.
We're sorry to hear that your original Water Flosser wasn't performing as it should have, but we're delighted that our Customer Care team was able to resolve the issue quickly for you. It's wonderful to hear that your replacement flosser is delivering the level of performance you expected and helping you achieve a more effective clean.
Your feedback means a lot to us, and we're pleased that you can now fully experience the benefits of the Water Flosser. Thank you for your patience and for giving us the opportunity to make things right.
Reply from Spotlight Oral Care EU
Thank you so much for your wonderful review! ⭐⭐⭐⭐⭐
We're delighted to hear you're enjoying our products and that your orders have been arriving promptly. Your support means a great deal to us, and we really appreciate you taking the time to share your experience.
Reply from Spotlight Oral Care EU
Hi Elverys,
Thank you so much for your kind feedback!
We're delighted to hear that you're enjoying the product and that you've had an excellent experience with our service.
Your support means a lot to us, and we truly appreciate you taking the time to share your experience.
I have all the products
Started with a sonic toothbrush, now a proud owner of whitening products and a water flosser. Top quality.
8 June 2026
Reply from Spotlight Oral Care EU
Hi Jasmin,
Thank you so much for your wonderful feedback!
We're delighted to hear that your Spotlight journey started with a Sonic Toothbrush and has grown to include our whitening products and Water Flosser.
It's fantastic to know that you've been happy with the quality of our products.
Thank you for your continued support and for taking the time to share your experience.
Amazing quality products
8 June 2026
Reply from Spotlight Oral Care EU
Hi Craig,
Thank you so much for your kind feedback!
We're thrilled to hear that you're enjoying our products and that you've found them to be of amazing quality.
Your support means a great deal to us, and we're delighted to be part of your oral care routine.
Thank you for choosing Spotlight Oral Care.
They dealt with my replacement heads…
They dealt with my replacement heads issue nicely and offered helpful support.
7 June 2026
Reply from Spotlight Oral Care EU
Hi Ina,
Thank you so much for your kind feedback.
We're delighted to hear that our team was able to help with your replacement heads issue and that you found the support helpful.
Providing excellent customer service is very important to us, so it's wonderful to know that you had a positive experience.
Thank you for choosing Spotlight Oral Care and for taking the time to share your feedback.
Great toothbrush
8 May 2026
Reply from Spotlight Oral Care EU
Hi Lisa,
Thank you so much for your feedback!
We're delighted to hear that you're enjoying your toothbrush. It's wonderful to know that you're happy with your purchase.
Thank you for choosing Spotlight Oral Care and for taking the time to share your experience with us.
Reply from Spotlight Oral Care EU
Thank you Kelly for taking the time to leave us a lovely review. We are very happy to hear that you found the service efficient. Thank you for your custom.
Reply from Spotlight Oral Care EU
Thank you Patrick for leaving us a 5 star review, we are delighted to hear that you found the products great and that the delivery was fast.
Reply from Spotlight Oral Care EU
Thank you Gillian for taking the time to leave us this kind review. We are so happy that you found the customer service to be good. Thank you for your support.
Reply from Spotlight Oral Care EU
Thank you for your review Viktoria! We're so pleased to hear that you were happy with both the fast delivery and the quality of our products. Providing a great customer experience from order to delivery is very important to us, and it's wonderful to know we met your expectations.
Unfortunately I ordered the wrong…
Unfortunately I ordered the wrong replacement toothbrush heads for my toothbrush. I ordered the pro heads instead of the regular. I only noticed when I tried to replace it. Everything about the order, delivery experience was perfect. Sadly I can’t use them.
26 May 2026
Reply from Spotlight Oral Care EU
Thank you for your feedback. We're sorry to hear that you accidentally ordered the incorrect replacement toothbrush heads for your toothbrush.
We're glad to hear that everything else about your ordering and delivery experience was positive. While we're unable to exchange opened items, you can purchase the correct replacement heads on our website at a reduced price as part of our current sale, and there is also an additional promotional offer available to help you save even more.
We appreciate you taking the time to share your experience and your feedback with us.
Reply from Spotlight Oral Care EU
Hi Lorna,
Thank you so much for your kind feedback!
We're delighted to hear that you were pleased with both the delivery and the products. It's always wonderful to know that our customers are having a great experience.
Reply from Spotlight Oral Care EU
Hi Ian,
Thank you so much for your lovely feedback!
We're delighted to hear that you're enjoying the product and that you've had a positive experience with our customer service team.
Your kind words mean a lot to us, and we're thrilled to know we've met your expectations.
Thank you for choosing Spotlight Oral Care, and we look forward to supporting you again in the future.
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