Gum, teeth, & earth friendly bamboo toothbrushes are the best I've used. Delivery times are excellent. Only complaint is water flosser does not last long in hard water area and the ultraviolet featur... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered replacement heads, they arrived very fast. This was already the best sonic toothbrush I had come across, but what really struck me was how much better my teeth felt after using the fresh h... See more
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I received a Spotlight toothbrush as a gift last year. At first, I had an issue with it charging, but I contacted customer support and they immediately sent me a replacement charger with no hassle... See more
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The best customer care, such a nice company to deal with. I had a problem with the promotion code and personalization but placed my order anyway,contacted spotlight by email and got an instant reply a... See more
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Company details
- Beauty product supplier
- Beauty supply store
- Cosmetic Dentist
- Health and beauty shop
- Teeth whitening service
About Spotlight Oral Care EU
Written by the company
Created by Dentists
Spotlight Oral Care is an Irish-based company founded by sisters and dentists Dr. Lisa and Dr. Vanessa Creaven. Its mission is to create clean, clinically proven and effective, earth-kind oral care solutions for every smile.
Made With Care
Think vegan-friendly, cruelty-free formulations, 100% recyclable toothpaste tubes that won’t end up in landfills, dental floss made from 100% recyclable plastic bottles (cool, right?), and low-impact packaging so that you can make a positive impact in your daily oral health routine.Contact info
Block 2, Harris House, Small IDA Business Park, Tuam Road, H91 RK5Y, Galway, Ireland
- +353-87-466-2473
- info@spotlightoralcare.com
- eu.spotlightoralcare.com
4.6
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Spotlight Oral Care EU
We appreciate your kind words Aisling! We're happy to hear that you were pleased with the fast delivery and that you had a positive interaction with our team.
Reply from Spotlight Oral Care EU
Thank you for your kind review Deirdre! We are thrilled to hear that you were happy with both the prompt service and the quality of our product. Providing a great customer experience and high-quality oral care products is what we strive for every day.
Love the products
Love the products. Buying them at least 6 years and received a lot of birthday and Christmas presents because I like them so much.
26 May 2026
Reply from Spotlight Oral Care EU
Thank you so much for your Kind words Anne! We're delighted to hear that you've enjoyed our products for so long, and we're honoured that they've become a favourite gift for special occasions.
Great customer service and products
26 May 2026
Reply from Spotlight Oral Care EU
Thank you for your kind words Kathleen! We're so pleased to hear that you've had a great experience with both our customer service and products.
Won't be buying a spotlight toothbrush again
Bought my first toothbrush 3 years ago and it gave up working this year. Given the price of it i would have expected it to last longer (I'd spend less on manual toothbrushes over the 3 years). Decided to give spotlight another try by buying the sonic one toothbrush as it was on offer. Feels very flimsy compared to the last one I had, and doesnt clean as well. Quite disappointing.
26 May 2026
Reply from Spotlight Oral Care EU
Thank you for taking the time to share your feedback. We're sorry to hear that your original toothbrush stopped working. Customer feedback like yours is invaluable and will be shared with our product team as we continue to improve our range.
Delivery
Hi there. I ordered the brush heads and only recieved. They were to be delivered by DPD and for some reason ended up at post office where we had to pay additional £7.
Not a great service I order regularly from spotlight and its first time to encounter this
-----‐-------
Thank you for quick action. Great customer service and dealt with no fuss.
Will be back. 5 star
19 May 2026
Reply from Spotlight Oral Care EU
Thank you for getting in touch, and we're very sorry to hear about this experience Siobhan.
This does appear to be an error on the part of our shipping partners, and we completely understand your frustration, especially as a regular customer.
Our team has responded to your email with a resolution. Please reply to that email if you have any further questions, and we'll be happy to assist.
We apologise again for the inconvenience caused and appreciate your continued support.
Everything arrived perfectly
25 May 2026
Reply from Spotlight Oral Care EU
Thank you for your kind words Amanda!
The Spotlight site is easy and quick to…
The Spotlight site is easy and quick to use. All the products I've tried so far live up to their reputation. I started using Spotlight when it started up . To be honest, I found the prices of the toothbrushes to be high but, as it turned out, worth it. After all, it's worth paying out for an item which is used twice a day everyday! However, lately the toothbrush prices have become lower and there's a greater range to choose from. It feels good to be buying from an Irish brand. I've gifted all my family a Spotlight toothbrush and they're all delighted with the products.
25 May 2026
Reply from Spotlight Oral Care EU
Thank you for your wonderful review Mary! It's great to hear that you've found our products worth the investment and that your family are enjoying their toothbrushes too. We truly appreciate your continued support.
Excellent 👏🏼👏🏼👏🏼
25 May 2026
Reply from Spotlight Oral Care EU
We appreciate your kind feedback Sandra!
Great service, quality product
I'm using your system for over 2 years now. It's very reliable technology and hasn't let me down yet!your mail services are quick and efficient
25 May 2026
Reply from Spotlight Oral Care EU
Thank you for your continued support over the past two years Der! It's great to hear that your toothbrush has been so reliable and that you've had a positive experience with our delivery service. We really appreciate you taking the time to share your feedback
I love shopping with Spotlight
I love shopping with Spotlight, the products are great just like the service
25 May 2026
Reply from Spotlight Oral Care EU
We're delighted to hear that you love shopping with Spotlight Liz and that you've had a positive experience with both our products and customer service.
Good customer care
Unfortunately my sonic pro only lasted 2 years and then stopped working but customer care has been great and resolved the issue.
1 June 2026
Unprompted review
Reply from Spotlight Oral Care EU
Thank you for your feedback.
We're sorry to hear about your experience with your Sonic Pro toothbrush. This is certainly not the experience we want our customers to have.
If you haven't already done so, please reach out to our Customer Care team at info@spotlightoralcare.com and we'll be happy to look into this further with you. We can run through some troubleshooting steps and investigate the issue in more detail.
Kind regards,
Suzanne
Always great service from spotlight
28 April 2026
Reply from Spotlight Oral Care EU
Thank you for your kind words Claire, we are happy to hear you had a great interaction with our team!
I love dealing with Spotlight oral care…
I love dealing with Spotlight oral care a really great company to deal with bought the wrong heads for my tooth brush no issue sent me the correct one promptly and no hassle and love buying Irish always great deals on there website and they reward loyal customer too I’d recommend them to anyone .
6 May 2026
Reply from Spotlight Oral Care EU
Thank you so much for your wonderful review Jacky! We're delighted to hear that our team was able to quickly resolve the brush head issue for you. We truly appreciate your support.
Straightforward simple process with…
Straightforward simple process with efficient delivery
19 May 2026
Reply from Spotlight Oral Care EU
Thank you for your lovely review Tony!
great quality product and delivered so quickly
such a seamless experience from ordering to delivery and honestly the toothpaste keeps my teeth so white!!
19 May 2026
Reply from Spotlight Oral Care EU
We really appreciate your kind feedback! We are happy to hear the product has met your expectations.
Customer service
I have bought these as presents and decided to buy one myself. Small issue with the charge and they sent me a new toothbrush straight away. Great toothbrush and excellent customer service.
18 May 2026
Reply from Spotlight Oral Care EU
Thank you so much for your lovely review 😊
We’re delighted to hear you’ve been happy with both your toothbrush and our customer service, and that we could quickly resolve the issue for you.
Kind regards,
Suzanne
Reply from Spotlight Oral Care EU
Thank you so much for your kind review 😊
We’re delighted to hear you’re happy with both our products and customer service — it really means a lot to us!
Kind regards,
Suzanne
Excellent products
Excellent products. I love my new toothbrush. Teeth feel cleaner and the charge lasts ages. The tooth whitening powders and toothpaste taste great and I can see a diffrence already . Would recommend these products to anyone. Great delivery time too.
23 April 2026
Reply from Spotlight Oral Care EU
Thank you so much for your wonderful review 😊
We’re delighted to hear you’re loving your new toothbrush and already noticing a difference with the whitening products! It’s also great to hear the delivery arrived quickly for you.
Thank you again for your support and recommendation — it truly means a lot to us.
Kind regards,
Suzanne
Great prices & very fast delivery…
Great prices & very fast delivery times.
Very well packaged too.
11 May 2026
Reply from Spotlight Oral Care EU
Thank you for your lovely review Jacinta!
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