Customer service is woeful, have emailed them twice with regards to an allergy query and they’ve declined to respond. Would not use again.
Company replied
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See what reviewers are saying
The quality of the product might be good, however I had no opportunity to try for more than 30 days to really assess. It says that collagen takes 4 to 6 weeks to "work", so anything below 2-3 months... See more
Company replied
My order, apparently, was misplaced though payment was taken from my account at time of order. Three weeks later, after contacting the company, I am awaiting arrival of order.
Company replied
Hi :-) I think it's a shame that it is not clearly communicated that one serving size is two-thirds of the pre-measured scoop !!! I didn't read this when I ordered the product and took a full... See more
Company replied
Company details
Written by the company
Vida Glow is designed for real, active people. Busy, messy living that doesn’t have time for superficial beauty or complicated regimes. We specialise in active beauty solutions and scientifically formulated ingestible supplements. Founded in 2014, Vida Glow’s success has been built on our hero Natural Marine Collagen range – a clinically proven peptide powder that stimulates collagen production. Our priority has always been to create powerful, effective and easy-to-adopt products. So your beauty routine works as hard as you do.
Contact info
Level 20 100 Miller St N, 2060, North Sydney, Australia
- hello@vidaglow.com
- eu.vidaglow.com
1.6
Bad
25 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Best purchase ever!
I placed my order yesterday and now I have received it. :) The website of Vida Glow Europe offers high quality products and quick delivery within 24h. Totally trustable supplier. I am so happy with their service.
12 April 2018
Unprompted review
Reply from VIDA GLOW
Hi Wei,
Thanks so much for your lovely feedback
Suze x
I think shippment is WAY too slow
6 March 2018
Unprompted review
Reply from VIDA GLOW
Hi Marina,
Apologies in the delay to your order. We shall take your feedback on board.
Thanks,
Suze xx
I am very satisfied with the service at…
I am very satisfied with the service at Vida Glow and received my items in due time. The only thing is the taste of the product. It said they were made to taste great just in water but I must say I disagree and had a hard time finishing my glass of water.
14 February 2018
Unprompted review
Reply from VIDA GLOW
Hi Justine, Thank you for your lovely feedback!
Mel x
Ab Fab !
Ab Fab !! I can only recommend the products because they DO make a difference !
6 February 2018
Unprompted review
Reply from VIDA GLOW
Thank you for yoru feedback Karolina! We are so happy to hear you love our products as much as we do, and have seen a difference!
xx
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