EUclaim B.V. Reviews 

15,711
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

EUclaim was declared bankrupt on Monday 24 August 2026. So don't expect to have your claims processed anytime soon... After 15 months waiting for our claim to be processed that's all wasted time and e... See more

Rated 5 out of 5 stars

Euclaim handles everything and got us back after egypt airlines just ignored us. It took them two years but we did get back what was owed less EU claim fees. Ther sent regular status updates ove the 2... See more

Company replied

Rated 5 out of 5 stars

It took a while (2 years) but we finally received a compensation from the airline because of a delay in our flight. During those 2 years EUclaim informed us each time there was a development in the cl... See more

Company replied

Rated 5 out of 5 stars

Tap firstly denied our claim, making up a story about air traffic control problems that did not exist, then ignored us. EU claim took the claim all the way through to legal action. Only then did TAP s... See more

Company replied

Company details

  1. Legal Services

About EUclaim B.V.

Written by the company

  • De meeste ervaring op het gebied van passagiersrechten
  • Ontzorgt je volledig
  • Altijd op de hoogte via je eigen online dossier
  • Sterke juridische afdeling
  • Op werkdagen bereikbaar via telefoon, live-chat en e-mail
  • Je krijgt waar je recht op hebt!

EUclaim helpt gedupeerde vliegtuigpassagiers op basis van no cure, no pay.

EUclaim helpt passagiers bij:

EUclaim | It's all about passengers

Written by the company

No cure, no pay

Met onze service loop je geen enkel risico.

Is jouw claim succesvol afgehandeld door ons? Alleen dan worden onze fee en dossierkosten ingehouden op het compensatiebedrag dat je ontvangt.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16k reviews

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Asks customers to review

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Replied to 96% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(15,711)

430 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy , reliable , fast also for non EU flights

The airline had declined my request two times. I knew I could get something back, so I searched for a solution . EuClaim was able to redeem the amount for non EU flights with Swiss . The procedure was clear and I could easily upload all required information. I was kept up to date regularly with each step which was taken. The amount was paid out fast. They keep 31% of the amount, for me ok, without EUClaim, I would have received nothing .

19 March 2026
EUclaim B.V. logo

Reply from EUclaim B.V.

Hi Uli, thank you so much for your review. We are very happy that you have your compensation now, kind regards ~ Jerry

Rated 5 out of 5 stars

fantastic service

fantastic service. money recovered

19 March 2026
EUclaim B.V. logo

Reply from EUclaim B.V.

Hi Nadim, thank you for your review, it means the world to us. ~ Jerry

Rated 4 out of 5 stars

Excellent service

Overall, EUclaim provided clear guidance, instructions, and regular update about my claim. They have successfully processed my claim.

19 February 2026
EUclaim B.V. logo

Reply from EUclaim B.V.

Thank you for your kind review. We’re very glad to hear that our guidance, instructions, and updates were clear throughout the process. Great to know your claim has been successfully processed. Enjoy your compensation! ~ Jerry

Rated 2 out of 5 stars

They just gave up.

Received word that they thought they couldn't win the case, so they didn't want to pursue legal proceedings after we were almost 6 months waiting for a response. They said they didn't think they could win since the cancellation was due to supposedly bad weather although no one can tell us where the bad weather was that caused the cancellation of our flight. The whole point of the trial should have been for the airline to prove where the inclement weather was that would have been bad enough to cancel the flight. There are ways to easily research such facts. The airline would not have been able to prove that because on that day, there wasn't any. THAT is how you could have won this case. But you chose to not even try. SO disappointed in your company.

2 March 2026
Unprompted review
EUclaim B.V. logo

Reply from EUclaim B.V.

Hi Randall, we understand your disappointment regarding the withdrawal of your case. However, we see no legal possibilities to win your case. ~ Anne

Rated 5 out of 5 stars

It was a problem with the luggage (Air…

It was a problem with the luggage (Air France from Montreal to Paris) that had been sent to another country a few days prior to New Year. The luggage was delivered almost a week later. I required reimbursement and thanks to EUclaim it has been done.

19 February 2026
EUclaim B.V. logo

Reply from EUclaim B.V.

Thank you for sharing your experience, Irene. We understand how stressful it can be when luggage is sent to the wrong country, especially around the holidays.

We’re glad we could help you secure the reimbursement and that everything has now been resolved. Thank you for putting your trust in EUclaim ✈️

~ Jerry

Rated 5 out of 5 stars

Great service

Prompt responses

19 February 2026
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Reply from EUclaim B.V.

Dear Thanammal Srinivasan Raju, thanks so much for your review! We hope you enjoy the financial compensation :) ~ Anne

Rated 5 out of 5 stars

Successful outcome with a difficult airline

The service was very good . The claim process was pretty automated. The communication was prompt and to the point and most importantly they were successful in recovering amount due from airline. Can totally recommend them.

2 February 2026
EUclaim B.V. logo

Reply from EUclaim B.V.

Thanks for your kind review and recommendation ~ Jerry

Rated 1 out of 5 stars

The worst service I have ever faced

The worst service I have ever faced.

After almost 3 years of waiting (endless reminders), I was informed my claim had been rejected.

21 January 2026
Unprompted review
EUclaim B.V. logo

Reply from EUclaim B.V.

Dear Varsik Manukyan, we are sorry to hear you are disappointed with our service. We initiated legal proceedings for your case, but the judge issued a negative verdict.
After a negative verdict, we can no longer help you. We would also have liked to see a positive verdict in your case! ~ Anne

Rated 5 out of 5 stars

Perfect

Perfect. They stood up for my rights against Air Canada, and I received my compensation.

18 January 2026
EUclaim B.V. logo

Reply from EUclaim B.V.

Thank you for your trust in EUclaim. Enjoy your compensation! ~ Fleur

Rated 1 out of 5 stars

Still waiting 15 months later now they are bankrupt

EUclaim was declared bankrupt on Monday 24 August 2026. So don't expect to have your claims processed anytime soon... After 15 months waiting for our claim to be processed that's all wasted time and energy.

They need to be more clear on the actual % they keep from the claim upfront. Also so much effort was put into providing all the details required only to be advised.

To date, the airline has refused to pay your compensation. The next step may be to initiate legal proceedings against the airline. In preparation for this, your claim will be re-examined and assessed. If we are missing any information, we will inform you by email. This investigation may take several months. Therefore, you will receive fewer updates than you are used to from us.

No updates since October 20th 2025 and I have to always chase them for updates.

10 May 2025
Unprompted review
EUclaim B.V. logo

Reply from EUclaim B.V.

Dear David, we are sorry to hear you are not very happy with our service. As you know, the airline has refused to pay financial compensation. Our legal team is doing everything they can to find a solution for this.

We have already let you know there will be fewer updates at this time. This process of starting legal proceedings is very secure and time consuming. We ask for your patience.

If you have any further questions, you can always contact us via email or during our phone/chat opening hours. ~ Anne

Rated 5 out of 5 stars

You take a large coin

3 January 2026
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Reply from EUclaim B.V.

Dear Ayoub,

Thank you for taking the time to leave a review.

We are pleased that we were able to handle your claim quickly and successfully, and that your compensation was paid out without delay. For that reason, we are sorry to see that you have rated our service with one star.

Our fees are always clearly communicated in advance, before a claim is submitted. These costs enable us to act swiftly, invest in legal expertise, and negotiate effectively with airlines to reach an agreement as quickly as possible, which is exactly what happened in your case.

We believe this outcome reflects the value of our service, and we would kindly ask you to reconsider your star rating based on the result we achieved for you.

~ Jerry

Rated 5 out of 5 stars

Great Service

Great service, helpful with getting me compensated for my flight cancellation in Spain!

13 November 2025
EUclaim B.V. logo

Reply from EUclaim B.V.

That's nice to hear! Enjoy your compensation ~ Jerry

Rated 3 out of 5 stars

I really appreciate the professionalism…

I really appreciate the professionalism and the service provided by EUclaim. I was able to get reimbursed thanks to them. However, I have underestimated the amount they would deduct for the services, which was almost half of the reimbursement. I found this a little too much in the end, but all the process was transparent from the start. In sum, I recommend the services but not the price :)

18 December 2025
EUclaim B.V. logo

Reply from EUclaim B.V.

Thank you for your feedback and for highlighting our professionalism. We’re glad we were able to help you receive your reimbursement. Enjoy the holiday's ~ Jerry

Rated 5 out of 5 stars

Simple and perfect

Everything was correct and the process was straigthforward!

18 December 2025
EUclaim B.V. logo

Reply from EUclaim B.V.

Hi Carlos, thank you so much for your review and your kind words. Enjoy the holiday's ~ Jerry

Rated 5 out of 5 stars

Reliable service

Reliable service. Easy communication.

18 December 2025
EUclaim B.V. logo

Reply from EUclaim B.V.

Hi Kristiina, thank you so much for your review and your kind words. Enjoy the holiday's ~ Jerry

Rated 1 out of 5 stars

Don’t waste your time

After three weeks of back and forth requesting many documents they finally filed my claim….incorrectly. My flight was cancelled pure and simple. However they sent a letter to the airline saying they that I was claiming compensation because I was rerouted. So of course the airline refused the claim. The staff don’t read the file properly, they are not coordinated and there is clearly no quality control. Honestly a waste of time

5 December 2025
Unprompted review
EUclaim B.V. logo

Reply from EUclaim B.V.

Dear Malayah Harper, your flight was cancelled and you booked a new flight. We understand you'd call this a cancellation, which it is. But because you booked a new flight, according to EU law this is considered a reroute. Hence, our letter to the airline speaks of a reroute. Hope this clears things up. Our team is working on your claim as we speak. ~ Jerry

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