IMHO. Things to fix: 1. Option to squelch ads. I paid for a clean device. No unsolicitated ads to mar the experience. 2. There needs to be basic remote connectivity. I mean things like email or... See more
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Company details
- #65 of 68 best companies in Electronics Company
- #40 of 40 best companies in Photography shop
Written by the company
At eufy, we believe great products and true smart home technology is thought out thoroughly. eufy's smart home technology is built from solid foundation of care from all of us as one company. We don't only care about functional performance, but we think ahead of our consumers to build our products with care, to suit their needs, all seamless with no hassle. That's how we create intuitive, human-first technology that frees our consumers and their families from worries. And enliven their life to be one they truly love. eufy, built with care.
Contact info
United Kingdom
- +1 (800) 988-7973
- support@eufy.com
- eufy.com
Replied to 50% of negative reviews
Typically replies within 1 month
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Great products that work well
Great products that work well. I recently purchased a hardwired 2 lens video doorbell. I had a bit of a problem getting the indoor sounder to operate. But I failed to follow the on screen directions. After reviewing the on screen directions, the indoor sounder now works as it should.
This was a gift for my sister since I…
This was a gift for my sister since I love mine so much
So far, not great
So far, these are the worst cameras I’ve ever owned. I have gig fiber internet and a mesh network, yet somehow these cameras can’t pick up signal after moving routers and extenders within less than 10 feet of the cameras. I have 2 cameras that are already dead within a day, even though they’re hooked to solar. I can’t find extra batteries on your website for the new eufy S4 cameras. I’m waiting on a 2nd mesh unit from frontier to see if it helps with the signal issue, but I don’t have high hopes. Not sure how these won an award. They definitely haven’t lived up to the price point.
Eufy security wall lite cam s120
Camera does not operate well under severe cold weather
I wasn't sure about a robot washing the…
I wasn't sure about a robot washing the floor. I love this product. I have large floors, and at the end of the day, I just turn it on and leave the room. It vacuums up the floor and washes it. I go back to a clean floor! When I empty out the dirty water, it is dirty!
I think it’s the best 👍👍👍
Machine has ruined my floor…
Machine has ruined my floor overflowing. I have sent videos of what it is doing.
Picture Quality and sound are very…
Picture Quality and sound are very good.
Solar recharging is inadequate.
Seems to have adequate wifi range of communication to base unit - through walls, weather etc.
Love the way the camera tracks objects.
Would like to see eufy offer additional memory available for purchase.
I like the concept but appears that I…
I like the concept but appears that I got a dud, lights would not activate unless you did them manually and rotation of the camera also was only possible when done manually. And before you think I didn't give it a chance a friend that has 20+ of them in his businesses attempted to set it up, and nothing. Great concept but only when it works, returned it and bought a Ring, much more user friendly.
battery
i got a battery for my robot vacuum cleaner, it run good but one in a while I hear it say " charging ", it kind of anoint.
Good cameras, bad motion detection.
Cameras are great and I'm very happy with the local storage options. However, motion detection could really use some improvements. Rain is forever a motion it picks up and last week it snowed and kept telling me that a "person" was at the door. Storage is a little useless when you get an alert every few minutes. You'll never go back through that footage. I hate Ring but they could be a bit easier to work with on "real" motion vs. "fake" motion.
Great company and products
I really prefer to buy direct from the company whose product I’ve decided to purchase. I thoroughly research products before I buy them. Once I’ve decided that a product is worth purchasing, I like for all profit to go to that company, not to some big box online seller run by billionaires. The eufy website was easy to navigate and simple for making a purchase.
Great for 360 view.
Fast shipping, easy installation, no subscription needed, accurate notification, bright spotlight.
Easy and private
I was able to replace another brand of doorbell with the eufy doorbell with minimal fuss. I love the ease of working with this doorbell. With the home base there’s no need for paying a subscription and from what I understand, videos are not shared with anyone. Good job eufy!
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