Euphoria One Reviews 

Brilliant service very good hair quality, the customer service was excellent and very good delivery. I will definitely be purchasing from here again!! Thank you so much euphoria. I’ve washed this hair 3 times already and the condition of the hair is still perfect. I previously brought hair from hair shops and after 1 wash it would be dry, cots and lots of
Shedding but this hair is beautiful ❤️❤️

On the last two occasions I’ve ordered, I paid for next-day delivery, but the items didn’t arrive on time. No tracking link was provided, no update to say there was an issue—nothing. When I reached out, there was no apology or acknowledgment of the inconvenience. Instead, they simply blamed the courier and took no responsibility.

Most reputable companies would at least apologise and offer a refund or goodwill gesture. Not Euphoria One—they make it clear it’s not their problem. It’s disappointing, especially considering I also use Remi Cachet, who use the same courier (DPD), and I’ve never had any issues with them.

Love euphoria one hair. I have however started using another supplier simply because I they do not have clearpay. I wish this was something that would start. I mailed a year ago and they said it was something they were considering but it hasn't happened, sadly. If they introduced it I would be back with them in a second!

I'm so happy I've found this place. I purchased the wrong colour extensions and the customer service was prompt, extremely friendly and helpful. They offered me different options to get the correct colour and the new colour arrived and matched perfectly. I always wait a week or two to see how the hair is after a few washes as that's when you can see what the quality is really like and I have to say I'm amazed how good the quality is for the price I paid. No tangles, no shedding and still feels great! I know this hair will last me until I need reinstalling and look good. I got the nail tip Indian 5a hair for reference. Well done euphoria one you have a new customer in me 🙂

I initially ordered tape in extensions in dark ash blonde to ice white but when they arrived my hair extension specialist was reluctant to colour match due to my already highly bleached/damaged hair. So I emailed customer service and they were more than happy for me to send back and exchange. I ordered the new shade of dark chocolate brown to dark ash/light blonde (to match my roots). They were shipped immediately and the quality are so much better than some of the much more expensive brands I’ve used before. I’m so happy with the result! Will be ordering from here from now on.

Best customer service I’ve ever had product is great thick from too top to ends very fast delivery

Highly recommend hair quality great. Customer services exceptional and delivery super fast.

So I have used Russian and REMI cachet. Been getting extensions for about 9 years. Truthfully Euphoria hair has been the best 10000%. I have had my current hair for 16months and it is still is amazing condition. Changing hair colour now so need to get new hair but I will defo be using this brand again. 10/10 hands down 🙌🏼👏🏻

Amazing customer service!

Helped with my colour match as I was stuck between two shades of auburn.
Hair seems to be really good ( not yet put it in) but feels really good.

But wanted to share a review to say thank you for such good customer service in what’s app helping me find the correct shade :)

Been useing this brand for a while now, wow its amazing would definitely recommend this hair and have been recommending to all my extention clients, iv been and extention specialist for over 18yrs and seen alot of brands but this one realy does last! Love love love ❤️

Such a lovely brand of hair and such an amazing team. I messaged to get a colour match and it’s matched perfectly 😊

The customer service is one of the best I have come across.. i had a little issue that was dealt with in a very reassuring manner and had contact through out.
Very polite informative and quick to respond always
Hair is of amazing quality its russian double drawn.
I will be using again thank you

Euphoria one is the best company! There customer service is second to none, they always help if they can, never have any issues returning orders and are the quickest to send out orders, happy customer and happy clients.
I use this company for all my luxury hair and my clients love it! So soft and lasts, plus great value for what you’re getting.
I won’t go anywhere else
Thank you

5 stars for this company!
I have been using euphoria for 5 years now! They always have all shades in stock and there colour verity is the best especially there blonde shades having lots of white and icy colours, they are my go to! I use their Brazilian hair and Russian hair all my clients get a full year at least and the dark colours could easily last 18 months.

I’ve been using Euphoria for a couple of years now and have to say the quality of the hair is second to none I have the Russian Mongolian Tapes. I would highly recommend this company delivery is next day too. 😃

Best hair extensions you can get ladies!!! I've been other places and disappointed colours from Euphoria One always on point I always order the Russian hair I swear by it mines has lasted a year and a half constantly in without a break! Only thing I would say is I wish you done Clearpay or Klarna for emergencies haha but otherwise service is perfect like the extensions! Highly recommend been using for a while now.

Beautiful hair,amazing quality,the team are quick at responding to any questions you have.

As a trade customer , there is nothing that is to much for the euphoria team! Always strive for great customer care and brilliant service
Thanks guys! 8 year customer and still going strong xxx

My absolute fave hair brand!!!
Quality is excellent and so is their customer service. Have ordered from them 2+ times and both have had fast delivery.

Thank you guys x

Absolutely amazing company been using this brand for 7 years my clients absolutely love it and the price point compared to some other companies is amazing what’s app is always fabulous to double check shades and ask advice really can not fault this brand I use there Brazilian and Russian range 5 star ⭐️