Eurocell plc - Ashton Reviews 25

TrustScore 4.5 out of 5

4.6

Unit 2, Park Parade, OL6 7PP Ashton, North West, GB


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Rated 5 out of 5 stars

So I couldn't find what I needed on your website, so I called your Ashton Branch and spoke to the most amazingly helpful young lady. She told me the options of the sizes of the colour of architrave I... See more

Rated 5 out of 5 stars

I want to give a huge thank you to Sally and Paul for their incredible support on my recent project. Sally went above and beyond in every possible way,her dedication, energy, and generosity were tr... See more

Rated 2 out of 5 stars

Took longer than advertised and when delivered didn't even press the ring door bell left the delivery in the front garden where anyone could take it

Company replied

Rated 5 out of 5 stars

Great service and helpful advice.Josh and Clair lead a very professional team.They calculate the quantity needed so there is very little waste. Kind regards Philip Cox.


Company details

  1. #68 of 108 best companies in Building Materials Supplier
  2. #39 of 64 best companies in Garden building supplier
  3. #145 of 243 best companies in Home improvement shop
  4. #25 of 40 best companies in PVC windows supplier
  5. #23 of 39 best companies in Roofing Supply Shop
  6. #21 of 39 best companies in Window supplier

About Eurocell plc - Ashton

Written by the company

Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand. SHOP ONLINE WINDOWS

Contact info

  • Unit 2, Park Parade, OL6 7PP, Ashton, North West, United Kingdom

  • 01613 319994

4.6

Excellent

TrustScore 4.5 out of 5

25 reviews

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1-star

Replied to 93% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

If only everyone was so helpful

So I couldn't find what I needed on your website, so I called your Ashton Branch and spoke to the most amazingly helpful young lady. She told me the options of the sizes of the colour of architrave I was looking for, searched the stock and as I don't have an account I couldn't reserve and pay for it. However, the young lady gave me the product code and description I would see to order and pay on line. She then went to explain she would sort the order out tomorrow morning and it would be ready for me when I receive the notification. She was cheerful, helpful amd very clear with the information given. Tongue in cheek, but she does deserve a pay rise - if only everyone was so helpful.

21 April 2026
Rated 5 out of 5 stars

I want to give a huge thank you to…

I want to give a huge thank you to Sally and Paul for their incredible support on my recent project.
Sally went above and beyond in every possible way,her dedication, energy, and generosity were truly something special. She didn’t just help; she invested herself in the success of this project. Her insight, patience, and positivity made a world of difference. Honestly, she’s a gem,someone who truly shines both professionally and personally. I feel incredibly lucky to have had her by my side.
And when Sally wasn’t available, Paul stepped in without hesitation. His calm presence and steady support made sure nothing skipped a beat. I’m so grateful for his help and reliability throughout the process.
To both of you: thank you so much. I couldn’t have done it without your incredible teamwork and encouragement.

30 July 2025
Unprompted review
Rated 2 out of 5 stars

Took longer than advertised and when…

Took longer than advertised and when delivered didn't even press the ring door bell left the delivery in the front garden where anyone could take it

31 October 2024
Eurocell plc - Ashton logo

Reply from Eurocell plc - Ashton

Hi, Thank you for your feedback. I'm Sorry to hear about the experience you received, We will pass this across to the Sales Team to investigate further. Many thanks, Eurocell

Rated 5 out of 5 stars

Very pleased with purchases and…

Very pleased with purchases and customer service was excellent with my queries so called in store as couldn’t find what needed online was ordered and sorted straight away for delivery very helpful thank you for outstanding service and support delivery and have recommended to friends and family.

14 July 2024
Rated 5 out of 5 stars

Great staff

Honest, caring, knowledgeable staff, with customer interest at heart always. Adam served me few times, always very caring, respectful and knowledgeable making sure i am fully satisfied before he served other customers.
Abdul Khan

13 March 2023
Unprompted review

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