I can’t fault the sales staff and the install team, all were excellent and delivered a great building. In particular the sales rep (Robin Iles) could not have been more helpful, not only on the day t... See more
Location
Switch locationUnit 3, Chaffinch Business Park, Croydon Rd, Beckenham, Kent, BR3 4AA, BR3 4AA Kent, GB
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See what reviewers are saying
I phoned to see if the product I wanted was in stock and was greeted by Alan who was very helpful, friendly and cheery. I visited your store later that day to purchase the item I enquired about. Bot... See more
John at Eurocell is very knowledgeable, he knew exactly what I needed. Helped me out massively with the products required. I would definitely recommend fascia board, guttering, and any other plastics... See more
It was the first time using Eurocell and I personally found all the staff members very helpful and friendly as well as knowledgeable One staff member Stephen was very helpful and professional and... See more
Company details
- #68 of 108 best companies in Building Materials Supplier
- #39 of 64 best companies in Garden building supplier
- #145 of 243 best companies in Home improvement shop
- #25 of 40 best companies in PVC windows supplier
- #23 of 39 best companies in Roofing Supply Shop
- #21 of 39 best companies in Window supplier
About Eurocell plc - Beckenham
Written by the company
Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand.
SHOP ONLINE
WINDOWS
Contact info
Unit 3, Chaffinch Business Park, Croydon Rd, Beckenham, Kent, BR3 4AA, BR3 4AA, Kent, United Kingdom
- 0333 032 3250
4.6
Excellent
25 reviews
Replied to 93% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Our sales chap Robin Iles was so lovely…
Our sales chap Robin Iles was so lovely from beginning to end! Took time to take us through all the steps bit by bit, making it easy to understand and never made us feel like anything was trouble! Even when we text late asking Qs he responded and was clear and concise with what to expect and what would happen! Would recommend!
9 May 2026
Unprompted review
Amazing Service and very knowledgeable
Fantastic service from start to finish. Robin Iles has been very knowledgeable and helpful throughout the whole process. He has gone above and beyond throughout and I couldn't find fault with anything.
The installation team Ruben and Tommy were efficient and hardworking. I would certainly recommend!
20 January 2026
Unprompted review
Excellent products available as order…
Excellent products available as order and a very helpful staff member at the Beckenham store - thank you.
21 November 2025
Good service.
Website was easy to traverse, ordering was easy & items were delivered fairly promptly.
9 October 2025
Great customer service by Alan
15 August 2025
Unprompted review
Useful products at good prices
Useful products at good prices. Good service. And, very local
8 July 2025
Eurocell Beckingham
Easily the best service I’ve experienced at any Eurocell branch in London.
The team at Eurocell Beckingham go above and beyond—nothing is too much trouble. Whether it’s sorting out last-minute materials, offering advice, or just providing great customer service, these guys bend over backwards to help. Friendly, knowledgeable, and genuinely committed to making your life easier. Wouldn’t go anywhere else!
7 May 2025
Unprompted review
Absolutely excellent customer service
Absolutely excellent customer service . Swapped an item without fuss. Free delivery . Thankyou to Alan and the team .
Would 100% recommend.
15 April 2025
Unprompted review
Great service
I phoned to see if the product I wanted was in stock and was greeted by Alan who was very helpful, friendly and cheery. I visited your store later that day to purchase the item I enquired about. Both Alan and John from your sales team were very helpful and friendly, nothing was too much trouble and based on the service I received would definitely buy from Eurocell again
7 April 2025
Unprompted review
Excellent service & products
John at Eurocell is very knowledgeable, he knew exactly what I needed. Helped me out massively with the products required. I would definitely recommend fascia board, guttering, and any other plastics from Eurocell.
25 February 2025
Unprompted review
I think Eurocell is very good because…
I think Eurocell is very good because .Friendly helpful and knowledgeable staff.Plus very reasonable prices for good quality products.
11 February 2025
Unprompted review
It was the first time using Eurocell…
It was the first time using Eurocell and I personally found all the staff members very helpful and friendly as well as knowledgeable
One staff member Stephen was very helpful and professional and as well as being so helpful and kind
I wish all other companies could be as helpful as Eurocell staff
24 October 2024
Unprompted review
Waited over 5 weeks for fence panels to…
Waited over 5 weeks for fence panels to be delivered from the Beckenham branch. After 4 delivery date promises that were not honoured I cancelled my order. I have never experienced anything like it! I would have given them a zero star rating if that was an option.
31 May 2024
Unprompted review
Reply from Eurocell plc - Beckenham
Hi Caroline, I'm so sorry to hear that you never received your order. The Sales Team will investigate further. Thank you Eurocell
Poor service
Ordered online, went to store to collect as showed in stock & they could find the order & didn’t have the product in stock. Went to store on 2 further occasions after speaking to someone in store still not in stock although told the items were. Contacted customer services twice, second time was requesting a refund. Would have given zero stars if that had been an option. Very disappointed.
21 May 2024
Reply from Eurocell plc - Beckenham
Sorry to hear about the negative experience you've received. We will pass this across to the Sales Team to investigate further. Many thanks, Eurocell
Ordered some materials almost 2 weeks…
Ordered some materials almost 2 weeks ago and still waiting for the delivery.
Some of the customer services guys extremely rude and liars.
3 May 2024
Unprompted review
Reply from Eurocell plc - Beckenham
Sorry to hear about the negative experience you've received. So we can investigate further, please could you provide your order & contact info via email to enquiries@eurocell.co.uk & a member of our Response Team will be in touch. Many thanks, Eurocell
Great service and friendly staff.
13 February 2024
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