Eurocell plc - Blackburn Reviews 16

TrustScore 4 out of 5

4.1

Unit 3, Waterfall Trade Park, BB2 2QR Blackburn, North West, GB


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Rated 5 out of 5 stars

Bought Eco Panels via the online system. The process was easy to use and the service from the local depot was excellent. I am gradually replacing all my old wooden fence panels for this more modern... See more

Rated 5 out of 5 stars

Excellent service, reasonable delivery charges and free when ordering very minimal amounts. Delivery is very timely and the products are competitively priced and good quality.

Rated 5 out of 5 stars

First time customer at Blackburn branch. Great overall experience. Staff were knowledgeable and helpful with their advice. Shout out to Simon especially.

Rated 5 out of 5 stars

Quick fast item collections and superb personal help with loading items in the car, thank you!


Company details

  1. #69 of 110 best companies in Building Materials Supplier
  2. #38 of 63 best companies in Garden building supplier
  3. #148 of 244 best companies in Home improvement shop
  4. #24 of 40 best companies in PVC windows supplier
  5. #23 of 39 best companies in Roofing Supply Shop
  6. #20 of 39 best companies in Window supplier

About Eurocell plc - Blackburn

Written by the company

Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand. SHOP ONLINE WINDOWS

Contact info

  • Unit 3, Waterfall Trade Park, BB2 2QR, Blackburn, North West, United Kingdom

  • 01254 693093

4.1

Great

TrustScore 4 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent service

Excellent service, reasonable delivery charges and free when ordering very minimal amounts. Delivery is very timely and the products are competitively priced and good quality.

18 May 2026
Rated 1 out of 5 stars

closed 10 minutes early

After a phone call to verify their closing time i arrived at exactly 4.20pm (10 minutes early) to find the roller shutter half way down. I knocked on the glass below & a man behind the counter stared at me & spoke to me. No idea what he said with door closed and the counter approx 20ft away . I waited 2 minutes knocked on the glass again & i managed to hear ..(we are closed) He could not even bother to approach the door.After a 20 minute drive i was very annoyed. Terrible customer care

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Bought Eco Panels via the online…

Bought Eco Panels via the online system.
The process was easy to use and the service from the local depot was excellent. I am gradually replacing all my old wooden fence panels for this more modern look. They are also stronger and, unlike the wooden ones, don't think rot or break in high wind.

28 March 2026
Rated 5 out of 5 stars

Brilliant customer service

I ordered online on a Saturday morning my confirmation email said it wouldn't be ready until Monday but I needed it that day. Phoned the store and the man at the blackburn branch got it all ready for me to pick up 30 minutes later. Excellent service.

29 March 2025
Unprompted review
Rated 1 out of 5 stars

Rip off they charge double the price.

22 November 2023
Unprompted review
Eurocell plc - Blackburn logo

Reply from Eurocell plc - Blackburn

Hi

Sorry to hear about the negative experience you've received. So we can investigate further, please could you provide your order & contact info via email to enquiries@eurocell.co.uk & a member of our Response Team will be in touch. Many thanks, Eurocell

Rated 5 out of 5 stars

Great!

Great product range, competively priced and excellent customer service, Katie went above and beyond!

7 October 2023
Unprompted review

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