Eurocell plc - Bracknell Reviews 16

TrustScore 4.5 out of 5

4.5

Unit 6, Trade City, Western Road, Bracknell, RG12 1FJ, RG12 1FJ Bracknell, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great staff at the Bracknell store. Jay the manager is always very accommodating. Rest of staff very good.

Rated 5 out of 5 stars

Nick gave us more insight than what we asked for, both windows and doors. He is a real professional at what he does.

Rated 5 out of 5 stars

I had a click and collect order and needed it quickly I called and a nice staff member got it ready for me to collect very quickly. He was very friendly and helpful

Rated 5 out of 5 stars

Great service order in the morning arrived in the afternoon fantastic all shops could learn how to treat customers


Company details

  1. #71 of 109 best companies in Building Materials Supplier
  2. #40 of 64 best companies in Garden building supplier
  3. #148 of 243 best companies in Home improvement shop
  4. #25 of 40 best companies in PVC windows supplier
  5. #23 of 39 best companies in Roofing Supply Shop
  6. #21 of 39 best companies in Window supplier

About Eurocell plc - Bracknell

Written by the company

Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand. SHOP ONLINE WINDOWS

Contact info

  • Unit 6, Trade City, Western Road, Bracknell, RG12 1FJ, RG12 1FJ, Bracknell, United Kingdom

  • 0114 242 1666

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Exceptional Service, Fantastic Garden Room – Highly Recommended

We couldn’t be happier with our new garden room from Eurocell. From start to finish, the whole experience has been fantastic.

A huge thank you to Robin, who was an absolute pleasure to work with. He really took the time to understand what we wanted and helped guide us to a decision that perfectly suited our needs. Not only that, he worked incredibly hard to secure us a deal at a genuinely reasonable cost - an offer we simply couldn’t refuse!

The installation team, led by Brian, were equally impressive. They completed the build in just over two days, which was amazing considering how hard they worked throughout. They were always polite, considerate, and professional - arriving early each morning and making sure everything was left clean and tidy at the end of each day.

We honestly can’t fault the entire process with Eurocell, from initial consultation to final installation. A top-quality product delivered by a top-quality team. Highly recommended!

27 April 2026
Unprompted review
Rated 4 out of 5 stars

decent

Bracknell branch
smaller building than originally thought, welcoming staff

13 May 2024
Unprompted review
Rated 1 out of 5 stars

Lots of issue with this make new door from Eurocell

I have recently installed main door and i have a horrible experiance as from day one locking mechanism is faulty and hinges are making odd noises. I had no choice as it was bought by my contractor and now i am facing lot of trouble.It is security issue as well as door is unlocked.

I have emailed you the following response
Hi,
As asked in response this door was ordered through my contractor AJ1 builders limited Bracknell-by ADAM
Your Bracknell branch is aware of this pl contact Jay about this issue.
Regards
Manoj Gautam

13 June 2023
Unprompted review
Eurocell plc - Bracknell logo

Reply from Eurocell plc - Bracknell

Hi,

Sorry to hear about the issue with your door. So we can investigate further, please email your order details to enquiries@eurocell.co.uk

Kind regards,
Eurocell

Rated 1 out of 5 stars

Unprofessional and Unresponsive

Unprofessional and almost no response from the company. Someone contacted me from the company with an apology for delays due to short staff and later on he disappeared too. Don't want to deal with such lousy company moving forward.

9 May 2023
Unprompted review
Eurocell plc - Bracknell logo

Reply from Eurocell plc - Bracknell

Hi M Hassan,

Sorry to hear about the negative experience received at our Bracknell branch.

Your feedback will be passed over to the management team responsible for this store. Should you wish to provide any further information on the issues, please email enquiries@eurocell.co.uk

Kind regards
Eurocell

Rated 5 out of 5 stars

From start to finish the whole…

From start to finish the whole experience with Eurocell has been easy and they are far superior to most companies with dealt with before!

We now have an amazing garden room office which looks like it’s always been there! Love it. The team worked really hard to get it in on the dates specified and were lovely guys.

Robin our salesman was just a delight and followed up throughout.

Very happy customer and will recommend to anyone…. One last thing extremely good value for money!!

17 August 2022
Unprompted review

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