Eurocell plc - Chester Reviews 49

Great service from ordering online to collecting, very reasonable prices too. Staff very friendly and helpful.

Jacob at the Chester branch is a top guy. Polite & professional.

I visited the Chester store to order fence panels, I wasn’t quite sure how many I needed so asked if they wouldn’t mined me coming back for just a few more if needed, Jacob was very helpful and nothing was too much trouble, placed the order and free delivery. The driver was pleasant on time and contacted me when he was on his way. Yes I did have to go back and order some more panels, great service again by Jacob and delivery team. Thank you. The fencing looks fabulous.

Very straightforward and easy to use website
Everything was in stock

We ordered composite fence panels, cheaper ordering direct than through Amazon! Click & collect from Chester branch which worked perfectly. Picked them up at 7.30am the next day and staff were brilliant, helping me to get them in my car.

I was immediately impressed by the excellent customer service as soon as l walked into the store.
Craig and Jacob went out of their way to ensure that my complicated order was exactly what l required.
Their patience and guidance were very much appreciated and l cannot fault the after sales service that they continue to provide.
I am now a loyal customer to Eurocell as a result of this service.

Bought skirting boards of eurocell was so happy with the quality and price and ease of fitting, would 100%recommend.

I have been dealing with Craig who has been extremely helpful, from quick response with all my emails, and then when I called into the shop today his customer service was excellent and so professional. He totally understood what I was asking, helped me with all I needed with my project and has been able to get me a quick delivery which I was extremely grateful for. Thank you Craig for all your help.

Craig was absolutely amazing today and was so much help with me and my nan, he knew exactly what we wanted and instantly knew how to help, he shown us different ways on how we can have things. We couldn’t thank Craig enough for all of his help he was so lovely and professional the whole time!

I asked Eurocell Chester ( Craig ) for a quote on a large conservatory project. The service I received was excellent, all the way from quotation to delivery. The communication was excellent . I was kept up to date every step of the way.
Delivery was exactly on time and the delivery guy ( Jay) was very helpful.
Overall, an excellent service.

Ordered late evening and delivered next morning so excellent service, thank you!

I think Eurocell is very good because the online service was very easy to use and the item I needed was the best price by a large margin. I'm about to start another project and I will buying everything I need from Eurocell

All the items I wanted are in stock at local depot. Ordering online was simple. When I visit the depot staff are always helpful.

Ordered last week and still waiting for notification that my order is ready to collect. Now bought elsewhere so please refund my money.

Had everything I needed, and free delivery to boot. Excellent service from the delivery team, rand straight away and let me know when to expect delivery.

I needed 8x3600 composite deck boards.
The staff helped and advise me which determined my choice.
I had a call the morning of delivery and was given an estimated time.
Spot on time and was helped putting board in back garden. Thanks Craig.

Just the right gutter

We ordered from the chester branch and Jacob was great. Everything was delivered when they said it was and the quality was great. When we had an issue with the shading of 1 board, they never questioned it and gave us a refund straight away. They also picked up any unused items free of charge! Jacob sorted everything out and his customer service is excellent. Thanks to Adam too who we dealt with via the phone. Amazing guys and would not hesitate to use you again.

Helpful knowledgeable congenial member of staff.
Reasonable price and excellent product.

Great products and value.
Quick delivery and driver was helpful and polite.
Will definitely buy from again.