From a late evening order it was delivered First thing next morning. Helpfully driver. I would use this Company again.
Location
Switch locationUnit 7, IO Centre, Croydon Road, Beddington, CR0 4WQ Croydon, GB
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See what reviewers are saying
I think Eurocell is very good because the staff were so friendly and helpful. The products are a really good price and in stock.
Great products with competitive prices.
Good customer service
Company details
- #67 of 114 best companies in Building Materials Supplier
- #37 of 70 best companies in Garden building supplier
- #147 of 248 best companies in Home improvement shop
- #19 of 40 best companies in PVC windows supplier
- #20 of 40 best companies in Roofing Supply Shop
- #21 of 43 best companies in Window supplier
About Eurocell plc - Croydon
Written by the company
Contact info
Unit 7, IO Centre, Croydon Road, Beddington, CR0 4WQ, Croydon, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
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Still waiting for my order placed 2nd…
Still waiting for my order placed 2nd Sept. It is now 17th. Ive emailed eurocell no reply. Ive contacted my local branch via email twice and no reply.
They have taken payment but ignoring emails. Where is my order??

Reply from Eurocell plc - Croydon
I think Eurocell is very good because…
I think Eurocell is very good because the staff were so friendly and helpful. The products are a really good price and in stock.
Poor turnover and customer service updates
Placed an order on the 27th of May. Received no update on delivery times. Had to email the company on 2nd of June, and chase them on the 4th of June. I finally got a phone call on the 4th of June explaining delivery would be either the 5th or 8th of June. It is now the end of the 8th of June and no delivery. This is a total of 12 days wait time when their website states 3 working days and roughly 7 for not in stock items. This item was not stated as not in stock.
Very poor customer service updates and turnaround times. Will not be using or recommending.

Reply from Eurocell plc - Croydon
Quick delivery.
From a late evening order it was delivered
First thing next morning. Helpfully driver.
I would use this Company again.
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