Eurocell plc - Leicester Reviews 

40
TrustScore 4.5 out of 5

4.5

15 Progress Way, Troon Industrial Estate, LE4 9LQ Leicester, Eastern, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We’re fairly new customers to Eurocell but will be using them for all of our plastics and possibly windows etc going forward. Had a few orders from thurmaston, Leicester branch now and have always f... See more

Rated 5 out of 5 stars

Needed PVC trim as the previous occupier had painted the existing one. Searched the usual suspects amazon and trade depots whilst they had them they were asking silly prices. I did a quick Google se... See more

Rated 5 out of 5 stars

I think Eurocell is very good because the whole process was easy and efficient from start to finish. I paid online and was clearly shown where local stock was available, which made things very conve... See more

Rated 5 out of 5 stars

Good Service and Staff Very friendly. Martin Horsely our Rep in particular looks after our account and he always gives 100% Effort to achieve the delivery dates that we require and generally gives a... See more


Company details

  1. #70 of 112 best companies in Building Materials Supplier
  2. #39 of 67 best companies in Garden building supplier
  3. #144 of 244 best companies in Home improvement shop
  4. #21 of 37 best companies in PVC windows supplier
  5. #19 of 39 best companies in Roofing Supply Shop
  6. #20 of 39 best companies in Window supplier

About Eurocell plc - Leicester

Written by the company

Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand. SHOP ONLINE WINDOWS

Contact info

  • 15 Progress Way, Troon Industrial Estate, LE4 9LQ, Leicester, Eastern, United Kingdom

  • 0116 2742100

4.5

Excellent

TrustScore 4.5 out of 5

40 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(40)

2,343 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The place for upvc products

I think Eurocell is very good because everything is straight forward, well priced and top notch products served with a smile. The place to go for all things upvc/ window related!

2 March 2026
Unprompted review
Rated 1 out of 5 stars

Placed an order over the weekend no…

Placed an order over the weekend no contact since

7 June 2025
Unprompted review
Eurocell plc - Leicester logo

Reply from Eurocell plc - Leicester

Hi, Sorry to hear about the negative experience you've received. So we can investigate further, please could you provide your order & contact info via email to enquiries@eurocell.co.uk & a member of the Team will be in touch. Many thanks, Eurocell

Rated 5 out of 5 stars

I think Eurocell is very good because…

I think Eurocell is very good because the whole process was easy and efficient from start to finish. I paid online and was clearly shown where local stock was available, which made things very convenient. The pricing was fair, and the click and collect service was fast and straightforward.

When I went to collect my order, the staff were friendly, prompt, and attentive – really helpful and welcoming. Overall, a great experience and I’d be happy to use them again.

24 April 2025
Unprompted review
Rated 5 out of 5 stars

Great Service from Eurocell Leicester.

Ordered online at about 9 am. It was delivered at 13:10 the same day. I Couldn't believe it. Also I missed an item off the order and called the Leicester branch, they added it and that was delivered at the same time. That's what I call service Brilliant.

10 April 2025
Rated 1 out of 5 stars

One hour click and collect

I was waiting for the " ready to collect" email or text message to collect my order. The message never came . I sent an email to the customer service who send an email after 2 days saying that me order is ready to collect.
I made the purchase Under the impression that I can click and collect in one hour time.

28 February 2025
Rated 5 out of 5 stars

Excellent Delivery

I placed my order on Monday at approx 10.30 and my order was delivered on Tuesday at approx 10.30. That is excellent service which is rare these days. I would have no hesitation in ordering from Eurocell in the future.

28 January 2025
Rated 1 out of 5 stars

I don't know

After 5 days we don't know when our order will arrive

7 December 2024
Eurocell plc - Leicester logo

Reply from Eurocell plc - Leicester

Hi, Sorry to hear that you have not received your order yet. We will investigate this further, One of the Team will be in touch. Many thanks, Response Team

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