I initially went into the Newbury showroom not really knowing what I was looking at but the staff member was superb and went above and beyond to help me. The delivery was fantastic too. There was nob... See more
Location
Switch locationUnit 1A, The Paddock Industrial Estate, RG14 5TQ Newbury, South Coast, GB
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See what reviewers are saying
The team at Newbury Branch were excellant. They sorted out an issue with an online order which meant I could collect a similar product from the store. Then the next day they helped with a problem I... See more
I bought insulation boards so this was my experience with that. Simple to use website. Reasonable delivery charge (I'm local to an outlet). Great comms on updates about the order and then the ETA... See more
Initially the staff were so helpful and their knowledge was great. Then I ordered what I was advised would work, and not only did it work well but I was impressed the order came and was delivered on... See more
Company details
- #69 of 111 best companies in Building Materials Supplier
- #40 of 68 best companies in Garden building supplier
- #145 of 246 best companies in Home improvement shop
- #22 of 37 best companies in PVC windows supplier
- #20 of 39 best companies in Roofing Supply Shop
- #21 of 39 best companies in Window supplier
About Eurocell plc - Newbury
Written by the company
Contact info
Unit 1A, The Paddock Industrial Estate, RG14 5TQ, Newbury, South Coast, United Kingdom
- 01635 47786
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 24 hours
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I initially went into the Newbury…
I initially went into the Newbury showroom not really knowing what I was looking at but the staff member was superb and went above and beyond to help me.
The delivery was fantastic too. There was nobody at the property when it was delivered but all the products were stacked very neatly at the bottom of drive.
Newbury branch - great staff
The team at Newbury Branch were excellant. They sorted out an issue with an online order which meant I could collect a similar product from the store. Then the next day they helped with a problem I was having with the installation.
Thank you
Garden Room Studio One
I've recently had a garden room installed. Very happy with the product. My interaction with Eurocell was first class at all levels from accounting to the Project Manager. Special mention to Robin Iles the sales executive who remained in touch throughout the project.
The delivery guys were great and so was Dan and Robin from EWB installation. So professional and courteous.
I look forward to future business with Eurocell
Initially the staff were so helpful and…
Initially the staff were so helpful and their knowledge was great.
Then I ordered what I was advised would work, and not only did it work well but I was impressed the order came and was delivered on my drive after just 9 hours, amazing. I was expecting it in 2 or 3 days. Thank you
I bought insulation boards
I bought insulation boards so this was my experience with that.
Simple to use website.
Reasonable delivery charge (I'm local to an outlet).
Great comms on updates about the order and then the ETA of delivery by a friendly team.
Delivered carefully by a lovely guy.
Very professional and approachable…
Very professional and approachable manager. Pleasure doing business with you .
16 days and still awaiting delivery.
16 days and still awaiting delivery.
Big shinny website that took my money swiftly , shame delivery isn’t as quick.
Did email customer service, 48 hrs later still no reply.
Can not recommend & will not use again, Ever , interesting to see if this prompts a rhetoric filled cut and paste apology let alone my order .

Reply from Eurocell plc - Newbury
Newbury Branch very professional to deal with.
Thank you so much for your great work on my order.
The guys from the Newbury Branch are great, friendly and very professional to deal with.
Would recommend the Newbury Branch, many thanks.
Steve Pink
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