I received an order by local delivery which was very quick and the driver was very helpful and attentive. I needed some advice about another order I needed to make, so I went to the Redhill depot and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy to order, quick delivery. Very simple process. Good Price.
Really helpful staff (Redhill). Order process super easy. Delivery prompt . Good experience all round. Would highly recommend
Ordered 10 pm Thursday arrived 10 am Friday, great service.
Company details
- #67 of 108 best companies in Building Materials Supplier
- #39 of 64 best companies in Garden building supplier
- #145 of 243 best companies in Home improvement shop
- #24 of 40 best companies in PVC windows supplier
- #23 of 39 best companies in Roofing Supply Shop
- #20 of 39 best companies in Window supplier
About Eurocell plc - Redhill
Written by the company
Contact info
Unit 3, Trowers Way Centre, RH1 2LP, Redhill, South East, United Kingdom
- 01737 772596
Replied to 93% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy way to get plastic trims
Easy to order, quick delivery. Very simple process. Good Price.
Ordered 10 pm Thursday arrived 10 am…
Ordered 10 pm Thursday arrived 10 am Friday, great service.
I received an order by local delivery…
I received an order by local delivery which was very quick and the driver was very helpful and attentive. I needed some advice about another order I needed to make, so I went to the Redhill depot and the trade counter guys were also very helpful and attentive. I would highly recommend Eurocell to anyone.
All very good .
Great value and good quality products
The fella who works there sorted my…
The fella who works there sorted my order. Was very helpful
Great product disastrous back up
I ordered a large P shaped conservatory frame with an equinox roof which is a great system. I unfortunately broke a shaped double glazed unit when I was installing. My fault so I paid £54 for a replacement on 10th August asking for a quick turn around. 6th September unit is delivered and is the wrong shape they made the frame so had the measurements on file. 20th October wrong shape again! I am asked to supply the sizes which I refused as they made the frame so have the correct size on the record. I made a complaint on their website and was not contacted to discuss the problem other than a receipt of the complaint. 27th October was told should be next week! 17th November go to the branch to ask and was told they will let me know when it comes in!!
Really don't know want to do as no one at Eurocell cares?????
Note
It's now been 2 days since I responded to Eurocell request to let them know the details of the order and still no response!!!!!

Reply from Eurocell plc - Redhill
Really helpful staff (Redhill)
Really helpful staff (Redhill). Order process super easy. Delivery prompt . Good experience all round. Would highly recommend
It would be helpful if the staff…
It would be helpful if the staff actually manned the counter after obviously seeing you arrive. A six minute wait in my opinion is unacceptable.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







