Eurocell plc - Rugby Reviews 29

TrustScore 4.5 out of 5

4.7

Unit 71, Somers Road Industrial Estate, CV22 7DG Rugby, Central & South Wales, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Having recently used Eurocell Ltd to source my new windows for my "Man Cave", I have to say that I have been very impressed with their service. The staff at Eurocell seemed to enjoy going 'beyond... See more

Rated 5 out of 5 stars

Ordered online for local collection got a phone call shortly after to say my order was ready for pickup & a text message as well , at the branch the lad was very polite & helpful & he even loaded my... See more

Rated 2 out of 5 stars

Hi. Local delivery take 8 days also staff said we been twice in yours address which is not true- cttv check Delivery wrong product. Unfortunately not happy

Company replied

Rated 5 out of 5 stars

When visiting Rugby Eurocess to understand better lantern vs flat skylight options - Toby was superb. His knowledge and simplicity of factual explanation was spot on and helped us make a decision OBO... See more


Company details

  1. #63 of 107 best companies in Building Materials Supplier
  2. #39 of 65 best companies in Garden building supplier
  3. #145 of 244 best companies in Home improvement shop
  4. #21 of 38 best companies in PVC windows supplier
  5. #22 of 40 best companies in Roofing Supply Shop
  6. #20 of 39 best companies in Window supplier

About Eurocell plc - Rugby

Written by the company

Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand. SHOP ONLINE WINDOWS

Contact info

  • Unit 71, Somers Road Industrial Estate, CV22 7DG, Rugby, Central & South Wales, United Kingdom

  • 01788 579184

4.7

Excellent

TrustScore 4.5 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Amazing local service.

Just found what I wanted online, searched for a store & they had one in my local town, needed some advice, went in. Chaps in the shop were really knowledgeable & friendly, delivered the product same day. Thank you

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Good service

Staff give good support and advice, friendly, with fair prices.

Great range of products

No quibble when I reported a problem, simply swapped with a replacement

17 November 2025
Rated 5 out of 5 stars

Easy to usr website

Easy to usr website, vast range of products, Excellent communication through all stages from order to delivery. Delivert driver superb, advised of delivery time and kept to it. Very polite.

16 June 2025
Rated 5 out of 5 stars

Very very helpful

Went in lookig for plastic sheeting which I had tried multiple places and eurocell was the only place in rugby that could help me and gave me all the info and advice I needed I would recommend them in a heart beat hands down worth my time.

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Kieran and Jack are both brilliant!

Kieran and Jack are both brilliant! They are both really helpful and knowledgeable about the products. Eurocell upvc products are high quality. I'd definitely use Eurocell again! Thanks!

20 January 2025
Unprompted review
Rated 5 out of 5 stars

Quality product

Quality products that behave exactly as one would want - every time, but above all else it is the quality of the helpful, knowledgeable, customer service at my local branch that has kept me returning.

22 August 2024
Unprompted review
Rated 5 out of 5 stars

Rugby Eurocell - Toby very knowledgeable, again

When visiting Rugby Eurocess to understand better lantern vs flat skylight options - Toby was superb. His knowledge and simplicity of factual explanation was spot on and helped us make a decision OBO the client as to which roof light system to go for. Thanks Toby - what an asset to Eurocell - font of information.

3 June 2024
Unprompted review
Rated 2 out of 5 stars

Poor

Hi. Local delivery take 8 days also staff said we been twice in yours address which is not true- cttv check
Delivery wrong product.
Unfortunately not happy

15 May 2024
Eurocell plc - Rugby logo

Reply from Eurocell plc - Rugby


Hi, Thank you for your feedback. I'm Sorry to hear about the experience you received, We will investigate this further. Many thanks, Eurocell

Rated 5 out of 5 stars

Top service

Kieran at the Rugby branch helpful as ever, delivered a small order for me locally to help with a logistics issue. Went above and beyond expectations.. cheers pal

10 May 2024
Unprompted review

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