I visited the St Austell branch today, and they had a range of cladding, sadly not in the colour that I wanted, but we're very good in finding an alternative product that they had which met my require... See more
Location
Switch location74 Stennack Road, Holmbush Industrial Estate, PL25 3JQ St Austell, South West, GB
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See what reviewers are saying
Bought online, click and collect. I know what I'm paying rather than going to trade shops and getting ripped off with retail prices! And yes it does happen at Eurocell! I'm a trades person, just don't... See more
I placed my order online, and arranged for collection later that day. On arrival I was advised that part of my purchase was sold in pairs and did I really need them all. The staff explained in the ret... See more
I think St Austell branch of Eurocell is very good because Jon, Kevin, Mark and Dan at the St Austell branch are brilliant to deal with, helpful, know the products and always have plenty of stock.
Company details
- #65 of 107 best companies in Building Materials Supplier
- #38 of 64 best companies in Garden building supplier
- #146 of 243 best companies in Home improvement shop
- #22 of 39 best companies in PVC windows supplier
- #23 of 40 best companies in Roofing Supply Shop
- #19 of 38 best companies in Window supplier
About Eurocell plc - St Austell
Written by the company
Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand.
SHOP ONLINE
WINDOWS
Contact info
74 Stennack Road, Holmbush Industrial Estate, PL25 3JQ, St Austell, South West, United Kingdom
- 01726 65353
4.2
Great
15 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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I visited the St Austell branch today
I visited the St Austell branch today, and they had a range of cladding, sadly not in the colour that I wanted, but we're very good in finding an alternative product that they had which met my requirements and it was half the cost...happy days! Well done Chris and Kevin, thanks again
19 August 2025
Unprompted review
Exceptional face to dace furvice
20 February 2025
Excellent service as always
Excellent service as always, staff at St Austell branch are brilliant, always happy to help, thanks guys.
28 January 2025
When I order Windows
When I order Windows, they are there on time and delivered on time
3 January 2025
Unprompted review
Shocking service
Shocking service! Was told items were in stock, only to find out after a month they never were in stock!
28 September 2024
Excellent service,products and prices
2 October 2024
Click and collect
Bought online, click and collect. I know what I'm paying rather than going to trade shops and getting ripped off with retail prices! And yes it does happen at Eurocell! I'm a trades person, just don't need or want an account!!!!! Click and collect is fairly efficient, although shop staff are on bit of a go slow sometimes. On this occasion it was very good.
25 July 2024
VERY HELPFUL STAFF
VERY HELPFUL STAFF
The two guys there couldn’t of been more helpful
Good product knowledge too
Thanks
23 June 2024
Still havent heard anything
Still havent heard when i will get my delivery , same reason used for a second time , broken van for deliveries , that should be stipulated on the website giving customers a chance to buy elsewhere so the job doesn't get delayed ..
16 May 2024
Reply from Eurocell plc - St Austell
Hi, Sorry to hear that you have not received your order yet. We will investigate this further, One of the Team will be in touch. Many thanks, Eurocell
Online order never delivered
Ordered online for delivery. Had no contact at all. Chased it up a week later to be told we're waiting for stock and it would be delivered Friday. No delivery on Friday, called during their office hours on Saturday but no answer. Called again Monday to be told it on the van to be delivered that day. No delivery Monday and still no contact. Chased again Wednesday to be told they don't have a van to deliver it and not sure when it will come out. Distinct lack of communication throughout and still no product arrived.
25 March 2024
Reply from Eurocell plc - St Austell
Hi, Sorry to hear that you have not received your order yet. We will investigate is further, One of the Team will be in touch. Many thanks, Eurocell
Great service and attentive staff.
Great service and attentive staff.
A good range of products
21 March 2024
Unprompted review
St Austell branch
I think St Austell branch of Eurocell is very good because Jon, Kevin, Mark and Dan at the St Austell branch are brilliant to deal with, helpful, know the products and always have plenty of stock.
21 March 2024
Unprompted review
I placed my order online
I placed my order online, and arranged for collection later that day. On arrival I was advised that part of my purchase was sold in pairs and did I really need them all. The staff explained in the returns process. This was completed at home and a return was issued within 24 hrs. What stuck me was the trust that the staff and Eurocell had in me to return the surplus items. I did return the items to another brand. All this says to me Eurocell/ Staff are a honest and trustworthy company thank you
12 March 2024
AMAZING
Superb service, great price and exceptional delivery. Ordered online about 10:30pm delivery next morning 08:00!
3 February 2023
Unprompted review
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