Unbelievable service, placed an order for roof tiles at 11pm, they were delivered next morning at 8am, just amazing. That’s people using their brains, the delivery guy saw the order come in, knew he w... See more
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See what reviewers are saying
I cannot praise the manager Ben Moore enough, he really goes above and beyond to help us whenever he can. Nothing is too much trouble and I think he deserves recognition for his outstanding service!... See more
If I wrote the review I want to, the response would be he obviously owns the company, or his dad works there. Both far from the truth, absolutely, unbelievable level of service by the manager and his... See more
Ben and his team always go above and beyond to help our business and nothing is ever too much trouble. We have used other branches before and they are not a patch on the Uckfield store. We are real... See more
Company details
- #64 of 108 best companies in Building Materials Supplier
- #41 of 68 best companies in Garden building supplier
- #145 of 244 best companies in Home improvement shop
- #22 of 38 best companies in PVC windows supplier
- #23 of 39 best companies in Roofing Supply Shop
- #22 of 39 best companies in Window supplier
About Eurocell plc - Uckfield
Written by the company
Contact info
Unit 2B, The Copwood Centre, TN22 1QL, Uckfield, South East, United Kingdom
- 01825 764 531
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 48 hours
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South East base window Company
As a trade window fitter, i have just been into the Uckfield, Eurocell branch, I ordered 7 packs of Tapco tiles £462.00 inc vat which due to being in the area i couldn't get to my local branch, the guy which served me charged me £2.20 plus vat per tile when 2 other branches were £1.96 and £1.90 plus vat, when questioning the branch guy 'Chris' he asked for the other 2 branches details which i declined and stated, best price, Eurocell seem to make up discounts as they go, Gap were cheaper again although in the wrong area as i needed these today, unlike a UK wide network, all branches just work on 'how much ' they can rip the trade client off, this is maybe why the man at the top 'Mr Darren Walters) seems to have been sacked for trying to manage the fairness of the branches instead of ripping the customer off to please greedy shareholders, and good like if you have their new Aluminium 'Alunet' good luck trying to make that work..

Reply from Eurocell plc - Uckfield
Superb service from Eurocell Uckfield
Superb service from Eurocell Uckfield!
Connor went above and beyond.
He kindly located, collected and delivered a hard to find product that we so desperately needed.
We had under ordered and couldn’t finish the job without it.
Many thanks, Connor!
Guttering adaptor to drainage
Easy ordering on-line click & collect.
Collection simple and fast
Product excellent, fitted extremely well. Exactly the part I needed to joint guttering downpipe to drainage.
Ben at the Uckfield branch……
We visited the Uckfield Branch where Ben was serving. He was very helpful in sorting out an order for us. He worked up a quote & made sure that we had everything we needed to do our soffits & fascias.
He also sorted out a date for delivery & made the whole ordering process so easy. Thank you Ben
Ordered facia/ soffits & guttering from…
Ordered facia/ soffits & guttering from this Branch. Very knowledgeable & helpful staff. Every delivery on time. Could not have asked for a better service. Highly recommended!
Excellent customer service
The product was easy to order and upon collection the customer service was excellent
Excellent products
Excellent products, well priced. Local Uckfield branch very helpful.
I ordered nearly £1000 worth of goods…
I ordered nearly £1000 worth of goods over two weeks ago and still have not received - Uckfield branch did not answer their phone all day today - unbelievable. I have been mislead several times and each time been left with no firm date. Think twice before using this company.

Reply from Eurocell plc - Uckfield
Eurocell Uckfield
Ben and his team always go above and beyond to help our business and nothing is ever too much trouble.
We have used other branches before and they are not a patch on the Uckfield store.
We are really happy with how our account is managed and would recommend Eurocell Uckfield to all our friends in the trade.
Service at it's best
If I wrote the review I want to, the response would be he obviously owns the company, or his dad works there. Both far from the truth, absolutely, unbelievable level of service by the manager and his team all with a great smile. Any kind of building plastic requirement visit this Eurocell branch in Uckfield, you will not come away disappointed.
Exceptional service and prices were…
Exceptional service and prices were very competitive.
The service we recieve is second to…I'm not easy to please
The service we recieve is second to none. Products are spot on, deleveries are always on time and the prices are very competetive. Great staff very willing to help.
Very Happy using Eurocell
I think Eurocell is very good because the staff at the uckfield branch are always friendly and helpful. If they don't have the item in stock they are quick to recommend alternatives or offer to order it in. One one occasion, they went to another branch to collect the items I needed and get them delivered to me the next day.
Top quality manager!!!
I cannot praise the manager Ben Moore enough, he really goes above and beyond to help us whenever he can. Nothing is too much trouble and I think he deserves recognition for his outstanding service!
If you want something done, Ben is your man, he really is a credit to the company and we really appreciate everything he does for us. Top quality manager.
Speedy and friendly delivery service…
Speedy and friendly delivery service from the Uckfield team. Thank you
Amazing service as always 😁
I’ve just received another delivery from Eurocell in Uckfield and thought I probably should leave a review this time as the service is really good. Ben the manager is always super helpful and I’m happy to recommend the company.
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