EUROCOC Reviews 

2,768
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its efficiency and reliability. Many were impressed by the exceptionally fast delivery of documents, often receiving them much sooner than estimated. Reviewers frequently noted quick response times and smooth communication, making their overall experience very positive. The staff and customer support team are consistently described as helpful, friendly, and professional, providing clear and effective assistance. Consumers appreciated the ease of the ordering process and proactive updates, ensuring a hassle-free journey. This commitment to service excellence contributes to high customer satisfaction.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting its speed, efficiency, and... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast delivery times and... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the fast and efficient reactions to... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the kindness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm very happy with the service I received from EUROCOC. I ordered my digital COC and they sent it to me right away. During the inspection in Switzerland, they asked for the original physical copy, so... See more

Company replied

Rated 5 out of 5 stars

Everything worked perfectly! CoC arrived 1 week before estimation and the technical inspection passed without issues. Asked by Mercedes in Brussrls and was about 100 euro cheaper but procedure would... See more

Company replied

Rated 5 out of 5 stars

Everything just went perfectly fine. Documents were delivered 3 weeks ahead of time. Communication was always perfect and with a very very low reaction time.

Rated 5 out of 5 stars

Everything went smoothly, the COC was delivered a lot faster than the estimate said it would be delivered. The customer support was also very fast and very friendly when I had a few questions! Very g... See more

Company replied


Company details

  1. Auto market
  2. Certification agency
  3. Driver and vehicle licensing agency

Written by the company

Nous sommes une entreprise leader en médiation de certificats de confomité (COC) pour les voitures particuliers, utilitaires et les motos en Europe. Notre devise est : « La paperasse ne devrait pas être votre tracas » EUROCOC est une société dévouée à vous aider à obtenir votre COC aussi facilement que possible. ------------------------------------ We are a premier company in providing Certificates of Confomity (COCs) for passenger cars, utility vehicles and motorbikes in Europe. Our motto is: “Paperwork should not be your hassle” EUROCOC is dedicated to helping you obtain your COC as easy as possible.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(2,768)

297 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

quickly delivered( one week) the…

quickly delivered( one week) the certificate is real and the car is already registered.i am very happy good job guys👍

29 October 2025
EUROCOC logo

Reply from EUROCOC

Dear M. Kostov,

Thank you for your positive feedback! We’re delighted your COC arrived within a week and helped you register the vehicle.

We remain fully at your disposal for any future needs.

Have a great day,
EUROCOC

Rated 5 out of 5 stars

Top service and honesty

I'm very happy with the service I received from EUROCOC. I ordered my digital COC and they sent it to me right away. During the inspection in Switzerland, they asked for the original physical copy, so I ordered it again (and obviously paid for it again), this time in physical format. Well, when they saw the order, they told me they already had the certificate at their office and that I didn't need to pay for it again; they could send it to me without any problem. I received the certificate in few days, and they refunded the money for the second order! Not all companies do that! Thank you so much!!

4 November 2025
EUROCOC logo

Reply from EUROCOC

Hello Ana,

Thank you so much for taking the time to share your experience! We’re delighted to hear the digital COC arrived right away and that our team could spot your original COC and refund your payment proactively. We always put our clients first and fully believe in doing the right thing.

We remain fully at your disposal for any future needs.

Have a great day,
EUROCOC

Rated 4 out of 5 stars

Faster than expected

20 October 2025
EUROCOC logo

Reply from EUROCOC

Dear M. Temri,

Thank you for your positive feedback! We’re happy to hear your COC was delivered earlier than expected.

We remain fully at your disposal for any future needs.

Have a great day,
EUROCOC

Rated 5 out of 5 stars

everything correct, thanks

everything correct, 100% recommended, thank you very much!

6 October 2025
EUROCOC logo

Reply from EUROCOC

Dear Mr. Brualla,

Thank you very much for your kind feedback.
We’re happy to know that everything went smoothly and that you were satisfied with our service. Your recommendation means a lot to us.

We remain at your disposal for any future needs .
Best regards,
EUROCOC

Rated 3 out of 5 stars

the service is very expensive but the delivery is good

the service is very expensive because it cost me 267 euros a duplicate of a document. Having said this all the companies that priced this service are equally expensive. I think they all abuse charging so much money for a piece of paper. Apart of the price the they delivered the document on the date they told me when I contracted the service. So the service was good

2 October 2025
EUROCOC logo

Reply from EUROCOC

Hello,

Thank you very much for sharing your feedback. We appreciate the positive comment about the quality of our service — this is exactly the added value we work hard to provide, so our clients don’t have to worry about any part of the process.

Regarding the price of the COC, we understand it may feel high. However, the cost is not determined only by us. It depends on several factors, including the specific vehicle (brand), sometimes its technical parameters, but mainly the pricing policies of the manufacturer. These elements significantly influence the final amount, and similar providers are bound by the same conditions.

Should you need another certificate in the future, we are of course here and ready to assist you again.

Have a nice day,
EUROCOC

Rated 5 out of 5 stars

Really fast service.

Really fast service.
Both, soft and hard copy delivered with nearly a week in advance.

1 October 2025
EUROCOC logo

Reply from EUROCOC

Hello Mr. Giovanni,

Thank you very much for sharing your positive feedback.

We are glad that you were satisfied with our services and we hope you will return to us again in the future.

Have a nice day,
EUROCOC

Rated 5 out of 5 stars

Number 1

A great service and very quick not like those f******lazy here in italy ..

25 September 2025
EUROCOC logo

Reply from EUROCOC

Hello Mr. Daif,

Thank you very much for sharing your positive experience with our services.

We strive to maintain a high level of service in all EU countries and are glad that we have succeeded.

We remain at your disposal should you need another COC in the future.

Have a nice day,
EUROCOC

Rated 5 out of 5 stars

Eurococ getting fast and simple. Thank you

Everything’s fine. Can you tell the people, what they can do with eurococ why is it necessary. Thank you

11 September 2025
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Reply from EUROCOC

Hello Mr. Fercho,

Thank you very much for your positive feedback and for recommending our services.

We are glad that you were satisfied with our services and we will of course remain at your disposal in the future.

Have a nice day,
EUROCOC

Rated 5 out of 5 stars

Very fast and professional.

Very fast and professional.

8 September 2025
EUROCOC logo

Reply from EUROCOC

Hello Mr. Chocor,
We appreciate your positive feedback. It’s good to know that our services have met your needs. Should you require any assistance again in the future, we will be more than happy to support you.
Have a nice day.
EUROCOC

Rated 5 out of 5 stars

Very simple

Very simple, fairly good service, very friendly and reliable.

12 September 2025
EUROCOC logo

Reply from EUROCOC

Hello Mr. Batista,
We’re really glad to hear you appreciated our service. Feedback like yours motivates us to keep moving forward and inspires us to do even better. We look forward to welcoming you again soon!
Have a nice day.
Best regards,
EUROCOC

Rated 5 out of 5 stars

All perfect

The handling was professional, reliable, and on time.

1 September 2025
EUROCOC logo

Reply from EUROCOC

Hello,

Thank you for your nice feedback. We’re happy to hear you found our service professional. We truly appreciate your trust and remain here for you anytime in the future.

EUROCOC

Rated 5 out of 5 stars

Quick answers and kind staff

Quick answers and kind staff. Good!

8 September 2025
EUROCOC logo

Reply from EUROCOC

Hello Mrs. Arianna,

Thank you very much for your kind words. We’ll be happy to pass on your feedback to the team member you were in contact with.

Wishing you a wonderful day.

EUROCOC

Rated 5 out of 5 stars

Smooth and efficient

25 August 2025
EUROCOC logo

Reply from EUROCOC

Hello,
thank you so much for your nice review. We’re delighted to know you’re satisfied and remain at your full disposal.
We wish you a very nice day.
EUROCOC

Rated 1 out of 5 stars

False advertising and failure to provide paid services.

This company is a bunch of petty scammers. The scheme is very simple. If your car is made for the European market, then they will really provide you with a COC for your car for your money. It's a different matter if your car is made in America, Japan, Korea, or China for their market. This car is not in the electronic database and does not have a European COC. This was the case with my Toyota car, made in China for its market. I received a positive response to my initial request that an COC does exist, and I need to pay for the order and they will send me an SOS that does not exist. But I don't know about this, and I pay for the order. A few days later I receive a refusal to receive an SOS, and the money will be returned to me. But the return is not immediate, but within 14 business days. But it is still unknown whether the money will be returned within the specified period, there are no sanctions for non-return. So the fraud is that they deceive their clients, promise to perform a service after payment, which is impossible, and use the transferred money for free for half a month, or maybe more. They get a free loan. Dear Sirs, if your car is not made in Europe, do not send them money under any circumstances, they will deceive you.

1 September 2025
Unprompted review
EUROCOC logo

Reply from EUROCOC

Hello,

Thank you for sharing your feedback. We would like to clarify a few important points.

The Certificate of Conformity (COC) is an official European document that only exists for vehicles manufactured for the European market. Unfortunately, vehicles produced for other markets (such as the U.S., Japan, Korea, or China) are not compliant with EU regulations, and therefore a European COC cannot be issued for them. This information is clearly available on our website during the VIN check process as well as in our FAQ section.

In your case, since your vehicle was manufactured for the Chinese market, it is not possible to obtain a European COC. We understand this may be disappointing, but the availability of the certificate depends entirely on the origin and compliance of the vehicle, which is outside of our control.

Regarding your payment, our finance department guarantees a refund within 14 business days. In practice, we always strive to process refunds as quickly as possible.

After identifying your order, we confirm that we have refunded your payment to the account from which you paid last week on September 5, 2025, and we are sending you an additional confirmation of the refunded payment.

We regret that your experience led to a negative impression, as we want to provide transparent and reliable service. Unfortunately, the eligibility of a vehicle for a COC is determined solely by its compliance with EU standards we are not able to influence.

Kind regards,
EUROCOC

Rated 5 out of 5 stars

Fast and reliable service

I ordered a COC certificate for my car directly from their website. The instructions were clear and easy to follow. Delivery was very fast and without any issues. Efficient, professional, and trustworthy service. Highly recommended!

22 August 2025
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Reply from EUROCOC

Hello Mr. Violeta,
Thank you very much for your positive review. We are glad that you were satisfied with our service and we will of course remain at your disposal in the future.
Have a nice day,
EUROCOC

Rated 4 out of 5 stars

Everything worked out perfectly and…

Everything worked out perfectly and well ahead of advised time

21 July 2025
EUROCOC logo

Reply from EUROCOC

Dear Thies,
Many thanks for sharing your experience with us, we are glad the COC could be sent to you earlier on.
We wish you a pleasant day.

Best regards,
EUROCOC

Rated 5 out of 5 stars

Easy to fill

Easy to fill, quick to get

3 July 2025
EUROCOC logo

Reply from EUROCOC

Dear Juan,
Many thanks for your kind feedback, we are glad you found the process smooth and efficient !
We remain at your disposal.

Best regards,
EUROCOC

Rated 5 out of 5 stars

Easy

It was easy to place the order.
And delivery was very fast.

11 July 2025
EUROCOC logo

Reply from EUROCOC

Dear Emanuel,
We sincerely thank you for your kind feedback. We're delighted to know you were satisfied with the fluidity and efficiency of our service.
We wish you a pleasant day.

Best regards,
EUROCOC

Rated 5 out of 5 stars

Quick and easy to order

It was quick and easy to order. Delivery was quick too. Expensive though.

10 July 2025
EUROCOC logo

Reply from EUROCOC

Dear Nadia,
Thank you for sharing your experience! We’re happy that you found the ordering and delivery process quick and straightforward.

Kind regards,
EUROCOC

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