EUROCOC Reviews 

2,768
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its efficiency and reliability. Many were impressed by the exceptionally fast delivery of documents, often receiving them much sooner than estimated. Reviewers frequently noted quick response times and smooth communication, making their overall experience very positive. The staff and customer support team are consistently described as helpful, friendly, and professional, providing clear and effective assistance. Consumers appreciated the ease of the ordering process and proactive updates, ensuring a hassle-free journey. This commitment to service excellence contributes to high customer satisfaction.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting its speed, efficiency, and... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast delivery times and... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the fast and efficient reactions to... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the kindness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm very happy with the service I received from EUROCOC. I ordered my digital COC and they sent it to me right away. During the inspection in Switzerland, they asked for the original physical copy, so... See more

Company replied

Rated 5 out of 5 stars

Everything worked perfectly! CoC arrived 1 week before estimation and the technical inspection passed without issues. Asked by Mercedes in Brussrls and was about 100 euro cheaper but procedure would... See more

Company replied

Rated 5 out of 5 stars

Everything just went perfectly fine. Documents were delivered 3 weeks ahead of time. Communication was always perfect and with a very very low reaction time.

Rated 5 out of 5 stars

Everything went smoothly, the COC was delivered a lot faster than the estimate said it would be delivered. The customer support was also very fast and very friendly when I had a few questions! Very g... See more

Company replied


Company details

  1. Auto market
  2. Certification agency
  3. Driver and vehicle licensing agency

Written by the company

Nous sommes une entreprise leader en médiation de certificats de confomité (COC) pour les voitures particuliers, utilitaires et les motos en Europe. Notre devise est : « La paperasse ne devrait pas être votre tracas » EUROCOC est une société dévouée à vous aider à obtenir votre COC aussi facilement que possible. ------------------------------------ We are a premier company in providing Certificates of Confomity (COCs) for passenger cars, utility vehicles and motorbikes in Europe. Our motto is: “Paperwork should not be your hassle” EUROCOC is dedicated to helping you obtain your COC as easy as possible.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(2,768)

297 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

That everything went great for me.

From the first contact to the delivery of my COC document, everything went smoothly. If I ever need a COC again, this company will be my first port of call.

4 April 2025
EUROCOC logo

Reply from EUROCOC

Dear Antonios,

Thank you so much for your review. We truly appreciate your support and are happy to hear you had a good experience with us and we hope to serve you again in the future.
Have a nice day.

Kind regards,

EUROCOC

Rated 5 out of 5 stars

Amazing

It was fast and they had an amazing client service

21 March 2025
EUROCOC logo

Reply from EUROCOC

Hello,

Thank you for your kind words. We're thrilled to hear that you had a great experience with our service and we look forward to serving you again!

Have a wonderful day.

Kind regards,

EUROCOC

Rated 5 out of 5 stars

very good service

24 March 2025
Unprompted review
EUROCOC logo

Reply from EUROCOC

Dear Alessandro,

Thank you for your feedback. We're glad to hear that you had a great experience with our service. We look forward to serving you again in the future.

Have a nice day.

Kind regards,

EUROCOC

Rated 5 out of 5 stars

quick solution

My experience with this company was good because they always dealt with all matters quickly and even when there was something to clarify, they got in touch straight away and everything was quickly resolved.

24 March 2025
Unprompted review
EUROCOC logo

Reply from EUROCOC

Dear Raquel,

Thank you for sharing your positive experience. Your feedback means a lot to us, and we’re always here to assist you whenever needed. We look forward to working with you again.

Have a nice day.

Kind regards,
EUROCOC

Rated 5 out of 5 stars

WE HAVE BEEN USING EUROCOC.EU SERVICES…

WE HAVE BEEN USING EUROCOC.EU SERVICES FOR A LONG TIME AND WE HAVE ALWAYS BEEN SATISFIED. SERIOUS, HELPFUL AND PROFESSIONAL COMPANY

20 March 2025
Unprompted review
EUROCOC logo

Reply from EUROCOC

Dear Mr. Ferrari,

Thank you for your continued trust and positive feedback. We're delighted to hear that you've been satisfied with our services over the years and we look forward to serve you again in the future.

Have a nice day.

Kind regards,

EUROCOC

Rated 5 out of 5 stars

perfect contact since many years

perfect contact since many years. Very good contact any time, and perfect delivery

20 March 2025
Unprompted review
EUROCOC logo

Reply from EUROCOC

Dear Marielle,

Thank you for your wonderful review. We're so glad to hear that our service has met your expectations over the years. We truly appreciate your continued trust and look forward to providing you with excellent service in the future as well.

Kind regards,

EUROCOC

Rated 5 out of 5 stars

Serious and reliable company

Serious and reliable company providing conformity certificates for all brands. Eurococ contact persons are always comprehensive and quick to respond. Recommended!

24 March 2025
Unprompted review
EUROCOC logo

Reply from EUROCOC

Hello,

Thank you for your excellent review. Your recommendation truly means a lot to us, and we look forward to serving you again in the future.

Have a wonderful day.

Kind regards,

EUROCOC

Rated 5 out of 5 stars

the best

we rely on them for COCs, the only ones recommended by law enforcement, professional and super.

24 March 2025
Unprompted review
EUROCOC logo

Reply from EUROCOC

Hello,

Thank you for your fantastic review. We appreciate the trust you've placed in us and we look forward to continuing to support you in the future.

Have a nice day.

Kind regards

EUROCOC

Rated 5 out of 5 stars

Months ago

Months ago, I needed the certificate. I requested it in digital format, which they sent as quickly as possible. Later, I needed the physical format, and I had already given up on the situation. However, after recovering the email, I wrote to them again, and they agreed to send me the physical format at no additional cost! Plus, I was able to change the shipping address almost at the last minute. Everything arrived perfectly in a few days! Excellent service, I highly recommend it 100%.

19 February 2025
Unprompted review
EUROCOC logo

Reply from EUROCOC

Dear Zanki,
Thank you so much for sharing your experience with our company! We truly appreciate your feedback and are delighted to see you were satisfied.
We wish you a lovely weekend and remain at your disposal.

Best regards,
EUROCOC

Rated 3 out of 5 stars
EUROCOC logo

Reply from EUROCOC

Dear,
We would like to kindly inform you that your COC was delivered within 2 business days, which is not only a prompt processing time compared to other brands, but also aligns with the timeline outlined on our website for Volkswagen COCs.
Should you have any further questions or require clarification, please do not hesitate to reach out to us via email.

Best regards,
EUROCOC

Rated 5 out of 5 stars

Certificate purchase best service

I needed a COC for my car and I got it in a clearly and fast way.
I got the web link from the car dealer.
I asked for the availability in the web site but the car model in the answer was not mine. I asked chat support and they told me that this was a general answer.
Actually I made the order and fisically received the COC in a very short time with the correct car model. Excellent service! Well done!

20 February 2025
EUROCOC logo

Reply from EUROCOC

Dear Simone,
Thank you for leaving your review and contacting us earlier. We are happy to provide more specific information about the COCs and or processes to make your experience as smooth as possible. It was a pleasure to help you.
Have a pleasant day.

Kind regards,
EUROCOC

Rated 3 out of 5 stars

It takes one month for me to arrived my…

It takes one month for me to arrived my documents.

4 February 2025
EUROCOC logo

Reply from EUROCOC

Good afternoon,
Thank you for your feedback. Please note that your COC was delivered a month and a half ahead of the estimated delivery date provided at the time of your order. While processing times depend on the manufacturers, we always strive to deliver COCs as quickly as possible. If you have any further concerns or need assistance, please don’t hesitate to reach out, we're here to help.

Best regards,
EUROCOC

Rated 4 out of 5 stars
EUROCOC logo

Reply from EUROCOC

Dear M. Wolter,
Thank you for your feedback. We remain at your disposal for any further question.


Best regards,
EUROCOC

Rated 5 out of 5 stars

Great user experience and customer…

Great user experience and customer support. Easy company to work with and usually deliver all documentation on time.

I'm a repeat customer and have always had good experiences!

31 January 2025
Unprompted review
EUROCOC logo

Reply from EUROCOC

Dear Iúri Simões,
We sincerely thank you for your supportive and enthusiastic feedback about our services! It's always a pleasure for us to assist you with your COC requests.
We remain at your disposal and thank you again for your trust and appreciation.
Wishing you a pleasant day.

Best regards,
EUROCOC

Rated 5 out of 5 stars

Everything was as promised

Everything was as promised. I can recommend this company 100%.

15 January 2025
Unprompted review
EUROCOC logo

Reply from EUROCOC

Dear Ildar,

Thank you very much for your wonderful review, it really means a lot to us. And thank you ever so much for the recommendation. We are happy to hear you were satisfied with our service.

Have a wonderful day.

Kind regards,
EUROCOC

Rated 3 out of 5 stars

Too expensive.

11 December 2024
EUROCOC logo

Reply from EUROCOC

Dear client,

Thank you for taking the time to share your experience with us. The cost of a Certificate of Conformity (COC) is set by the manufacturer, and unfortunately, we cannot influence the associated fees. However, our pricing includes access to our multilingual, responsive customer service team, who are dedicated to assisting you at every step of the process. Additionally, our internal team works diligently to ensure you receive your COC as quickly as possible.

Kind regards

EUROCOC

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