Better than brand new!
I had a minor fender bender in my brand new 2022 Mercedes Benz A220 just a week after getting it. Since it’s a leased black car, I was very particular about finding the right body shop. I visited several highly rated shops across Los Angeles County but wasn’t impressed. Either the quotes felt overpriced or the shops didn’t seem that interested in my business—even one recommended by the dealership.
While scrolling on Facebook, I came across Car Pros and decided to inquire. They referred me to Euro Collision Center in North Hollywood, a shop I was familiar with from a friend’s experience. Despite being 40 miles away, I knew it would be worth the drive.
On 8/10, I dropped off my car and met Art and Victor (the owner). From the start, I knew I’d chosen the right place. Art was professional and accommodating, and Victor reassured me they’d do a great job. I was confident my car was in capable hands, knowing the quality of their work from past referrals.
What stood out immediately was their service. The shop provides loaner cars and even offers to drop you at Enterprise if you prefer. Though I’m an Enterprise member, I opted for one of their loaners. Initially, they didn’t have the luxury car I wanted, but Victor went above and beyond to accommodate me. Just as I was about to leave, the car I wanted arrived, and they took the time to wash and inspect it before handing it over. It was clear how much they valued my business, even for a minor fender bender—imagine what they do for major repairs!
My car was estimated to be ready around 9/11, but there was a slight delay, which I understood (it’s a Mercedes, after all). In the meantime, I had a blast driving a BMW 540 M series loaner, which made the wait enjoyable.
On 9/25, I picked up my car and was blown away! The repair was flawless—you can’t tell where the damage was, and they perfectly matched the paint from bumper to bumper. My car looks brand new, and I’ve already received countless compliments.
Euro Collision Center truly sets itself apart with its family-oriented atmosphere, commitment to earning your business, and exceptional customer service. They offer a wide range of services, ensuring customers return time and again. Their work comes with a lifetime guarantee, and they treat your car with utmost care. While my insurance covered the claim, their quote was the most reasonable, and the quality of work was worth every penny.
If you need top-notch repair services, I highly recommend Euro Collision Center. Ask for Art, Serg, or Victor, and tell them Erika sent you! I’ll definitely be back before my lease ends for a detail. Thank you, Euro Collision Center, for making me a very happy customer!
25 September 2024
Unprompted review