Be careful this company seems unfair
Be careful this company seems unfair; it looks like players from Germany win most of the time
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Be careful this company seems unfair; it looks like players from Germany win most of the time
This acts like a scam service. I added by accident an abbonement/subscription 1) THERE IS NO ADJUSTMENT ON THE WEBSITE 2) The phone support says it is not possible to change it!!!
Never going to use them again.
The 15th of August I bought random numbers on their website, 7 lots. Trusting the machine, I didn’t record the numbers. I could say I did write the members, they were winners numbers!!!… I’m not like that. Day after, the numbers of the 7 lots disappeared. Explanation from EuroJackpot, Experiencing a malfunction with the Wallet. The wallet didn’t t have a problem, I saw the 7 lots on my account! I certainly wasn’t be able to see them if I didn’t pay, (paid from my bank account the 15th at 12:02). So yes they were in my wallet. Why did they disappeared, were they winners lots!? Contacting the Customer Service via messenger, I asked if they had my numbers to verify the results, they didn’t reply. I asked a second time if they have my numbers in their data, nope, nothing, no answer, no lots numbers listed on my account. They answered: I will be refund, adding “everyone can have a malfunction once in a while”. What!? Well no, not Nederlands Lotterij, not with millions of euro. I/we play with confidence and trust, believing everything will work perfectly. One, I maybe had the winners numbers, second, Nederlands Lotterij has committed a fault, maybe more.
This situation have definitely an impact on feelings and emotions.
I have the feeling of having been trampled. It’s unacceptable.
Nope, I have been playing for 4 years , maybe won ones or twice less than 10 euros and always just 0.00 euros for the rest of the time! Not going to play anymore as the Netherlands don’t stand a change!
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