euroloo Reviews 3,067

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 576 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the efficiency and ease of their overall experience, often highlighting quick and reliable delivery. Reviewers are particularly impressed with the prompt resolution of issues and the professional demeanor of the delivery drivers, who are frequently noted for their courtesy and willingness to assist with placement. However, some customers also noted issues with customer service, describing it as unhelpful or unresponsive, and experienced problems with missed or delayed cleaning services, leading to unsanitary conditions. A few other people also felt that the facilities provided were sometimes in poor condition, with complaints about the cleanliness and quality of the toilets upon delivery or after servicing.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, professionalism,... See more

Service

Reviewers mention positive feedback about service, with many expressing satisfaction and stating they would... See more

Delivery service

People report positive experiences with delivery service, highlighting fast and prompt delivery, with some... See more

Customer service

Customers had ambiguous experiences with customer service, with many reviewers praising the helpfulness and... See more

Facilities

Clients share ambiguous opinions on facilities, with some reviewers praising the provision of a great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brian is a legend. He is a hard worker and can tell he doesn't just deliver loos, he delivers excellent customer service! He came to our site today and understood the requirements of the site.... See more

Company replied

Rated 5 out of 5 stars

The drivers are so friendly and called me when they were on their way. Great value for money. Customer service email was great and responsive. They left us with a great portaloo, extra toilet roll... See more

Company replied

Rated 5 out of 5 stars

Ask for a quote on a Sunday via email and they replied first thing on a Monday morning And very efficient staff helpful told us everything we needed to know regarding hire,and toilet was delivered p... See more

Company replied

Rated 5 out of 5 stars

I recently used Euroloo and honestly couldn’t be happier with the service. From the moment I called, everything was handled incredibly quickly and efficiently. My call was answered within seconds,... See more

Company replied


Company details

  1. #3 of 3 best companies in Portable toilet supplier
  2. #44 of 51 best companies in Construction company
  3. #9 of 15 best companies in Plant and Machinery Hire
  4. #4 of 4 best companies in Ready-Mix Concrete Supplier
  5. #5 of 5 best companies in Scaffolding Service
  6. #4 of 5 best companies in Septic tank service

Written by the company

Our mission is to be your choice for sustainable toilet and welfare hire nationwide. We want our customers to recommend us to others and to use our services time after time.

Sustainable. Toilets. Welfare.

Written by the company

oh, we also Empty Septic Tanks!!
We aim to have customers recommend euroloo and return because we’re easy to work with, reliable, friendly, and have a skilled, customer-focused team.

Guaranteed Next Day Delivery

or You Get it For FREE

or You Get it For FREE
We're that confident in our ability to guarantee to delivery your next portable toilet the very next day that we'll waive your delivery charge if we dont!!

Contact info


4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Alin was very professional

Alin was very professional
Thx

2 March 2026
Unprompted review
euroloo logo

Reply from euroloo

Hello Lucian, thank you for choosing euroloo for your portable toilet hire. We appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Thank you Alin Gabor for the fantastic…

Thank you Alin Gabor for the fantastic service today!He delivered oir portable toilets in Regenst Park promptly and handled everything wirh care and professionalism.Very friendly and efficient.

2 March 2026
Unprompted review
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Reply from euroloo

Hello Mariq, thank you for your feedback. We're pleased your portable toilet hire was delivered as planned by our local team.

Rated 5 out of 5 stars

The service was excellent

The service was excellent! The gentleman was very friendly, polite, and professional. It was a pleasure communicating with him. Highly recommend!Made by ALIN

26 February 2026
Unprompted review
euroloo logo

Reply from euroloo

Hello llie, thank you for the great feedback. We are happy to hear that you are satisfied with our service, Thank you:)

Rated 4 out of 5 stars

Easy to book and good price

Easy to book with Euroloo.
Cost is good.
We have had a service carried out on a porter loo about half a dozen times now, and a credit account would be useful as a regular user.
At the moment we need to pay pro forma and then wait to book.

19 February 2026
euroloo logo

Reply from euroloo

Hello, thank you for your feedback. We are happy to hear that you are satisfied with our services. I will forward your details to our credit account team so that they can discuss opening a credit account for you. Please let us know if there is anything further that we can do to help.

Rated 5 out of 5 stars

Toilet

The company is easy to deal with. The staff are really friendly.

16 February 2026
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Reply from euroloo

Hello Paul, thank you for review and feedback. Much appreciated :)

Rated 1 out of 5 stars

Robbed blind charge me £90 and sent…

Robbed blind charge me £90 and sent different company out to do the job and turns out the company who came only charges £30 so not happy will never use them again

11 February 2026
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Reply from euroloo

Good morning, We are sorry to hear that you are unhappy with your recent experience. I have tried to reach you to discuss your complaint, Please respond to our email if there is anything further that we can do. Thank you

Rated 5 out of 5 stars

Alin was great

Alin was great, thank you so much! Great friendly service, very helpful

20 February 2026
Unprompted review
euroloo logo

Reply from euroloo

Hello Conor, thank you for your review on Alin :)

Rated 1 out of 5 stars

7 day charge for nothing.

I have used for a few years now, but not anymore, you have seven days after you ask them to collect the unit at there discretion, which they will charge you for, so I told them we will be using for a couple of days within that 7 day period, she said she'd make a note of it, i received a text 2 hours later stating they would collect tomorrow, great business plan to change you for an extra week, won't happen again.
Cheers.

19 February 2026
Unprompted review
euroloo logo

Reply from euroloo

Hello Stephen, I have left a voicemail and an email to you explaining our off hire process and charges, and have issued a refund. Please contact us if there is anything further we can do. Thank you

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