EuroMex Reviews 

184
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

This company really became more than crappy. In the beginning I was happy with them, shipping was ok, communication also. But now they’ve sent only half of my order, they don’t reply to E-Mails any mo... See more

Rated 4 out of 5 stars

I changed my review from 1 to 4 stars. I made my order last march. Never got it, because the delivery was considered as lacking texts in the languages that are needed in my case. For this accident... See more

Company replied

Rated 4 out of 5 stars

I am Nadine, my order was Nr. 48622. Thanks for the order, I received the ordered products and I am satisfied! I was not satisfied with the delivery. I was at home and the delivery agent didn't ring... See more

Company replied

Rated 5 out of 5 stars

It’s was an amazing experience to by this product online, but there was a lot of information about everything. Really thankyou for the goed service. I’ll soon buy other products from you. Thankyou

Company replied

Company details

  1. Cosmetics wholesaler
  2. Beauty Products Wholesaler
  3. Health and beauty shop

Written by the company

Euromex - an international wholesale company based in Hamburg, Germany. The online store provides high-quality cosmetics to hospitals, pharmacies, medical clinics, other licensed medical institutes, and many doctors around the world. We supply the most popular brands, including Juvederm, Profhilo, Restylane, Saypha, Stylage, Radiesse, Teosyal, Belotero, Revolax, and other fillers. You can be sure that all available products are safe, proven, and perfectly meet your needs and requirements.


Contact info

3.6

Average

TrustScore 3.5 out of 5

184 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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3.6

All reviews

(184)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Im very pleasant with all the service…

Im very pleasant with all the service and delivery. Delivery was very fast. It was big surprise for me.
Thank you for your work..

16 June 2022
Unprompted review
EuroMex logo

Reply from EuroMex

Thank You so much, Ana!

Rated 5 out of 5 stars

Parfait

Première commande et très satisfait du service
Produits conformes et commande reçue rapidement a tarifs très compétitifs
Site a recommander sans hésitation

First order and very satisfied with the service
Products conform and order received quickly at very competitive prices
Site to recommend without hesitation

22 April 2022
Unprompted review
EuroMex logo

Reply from EuroMex

Appreciate Your kind feedback, Antoine!

Rated 4 out of 5 stars

Delivery issues

I am Nadine, my order was Nr. 48622. Thanks for the order, I received the ordered products and I am satisfied! I was not satisfied with the delivery. I was at home and the delivery agent didn't ring the bell. He left a piece of paper and wrote only the number 34 (it's the neighbor's house number). No name, no message, just the number 34 !!! There are several people in the house who also receive different orders. I had to guess that this was my order and that 34 was the number of neighbors I didn't know.
I consider that the agent showed superficiality and gross irresponsibility. If I hadn't been home, he would have left me a clear message, not just a number on a blank sheet of paper! But I was home and he didn't ring the doorbell!

4 April 2022
Unprompted review
EuroMex logo

Reply from EuroMex

Dear Nadia, thank You for Your kind feedback!
Unfortunately, we cannot influence on the shipping company and don`t take responsibility for their irresponsibily.

Rated 5 out of 5 stars

First time i bought from here

First time i bought from here! And im very pleasant with all the service and delivery. Delivery was very fast. It was big surprise for me.
Definitely going to buy from here again.
Thank you for your work

4 April 2022
Unprompted review
EuroMex logo

Reply from EuroMex

Thank You, Kristina!

Rated 1 out of 5 stars

Before service was good and I have left…

Before service was good and I have left 5 starts review. But recently service is very messy, sending me wrong amount of products (gave me 10% off on all the ones they've sent to me by mistake which I've agreed) and still haven't no news about my remaining refund for 4 months now. emailed/fb message/chat - no resolution. Very frustrating.
Dr. JTO.

4 April 2022
Unprompted review
EuroMex logo

Reply from EuroMex

Dear Juliah, thank You for bringing this to our attention. Our team is working on solving this issue.

Rated 5 out of 5 stars

Fast

Fast, trustworthy and professional. Products are authentic.

17 February 2022
Unprompted review
EuroMex logo

Reply from EuroMex

Mariana, thank You for Your lovely feedback!

Rated 5 out of 5 stars

Perfect organization

Perfect organization! My order arrived for less than two days. Many thanks.

11 February 2022
Unprompted review
EuroMex logo

Reply from EuroMex

Thank You , Steve for Your lovely feedback!

Rated 5 out of 5 stars

It’s was an amazing experience to by…

It’s was an amazing experience to by this product online, but there was a lot of information about everything.
Really thankyou for the goed service.
I’ll soon buy other products from you.
Thankyou

13 December 2021
Unprompted review
EuroMex logo

Reply from EuroMex

Samia, it`s a pleasure to work with You!

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