This company really became more than crappy. In the beginning I was happy with them, shipping was ok, communication also. But now they’ve sent only half of my order, they don’t reply to E-Mails any mo... See more
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I changed my review from 1 to 4 stars. I made my order last march. Never got it, because the delivery was considered as lacking texts in the languages that are needed in my case. For this accident... See more
Company replied
I am Nadine, my order was Nr. 48622. Thanks for the order, I received the ordered products and I am satisfied! I was not satisfied with the delivery. I was at home and the delivery agent didn't ring... See more
Company replied
It’s was an amazing experience to by this product online, but there was a lot of information about everything. Really thankyou for the goed service. I’ll soon buy other products from you. Thankyou
Company replied
Company details
Written by the company
Euromex - an international wholesale company based in Hamburg, Germany. The online store provides high-quality cosmetics to hospitals, pharmacies, medical clinics, other licensed medical institutes, and many doctors around the world. We supply the most popular brands, including Juvederm, Profhilo, Restylane, Saypha, Stylage, Radiesse, Teosyal, Belotero, Revolax, and other fillers. You can be sure that all available products are safe, proven, and perfectly meet your needs and requirements.
Contact info
Hohe Bleichen 12, 20354, Hamburg, Germany
- +49-32-221852081
- info@euromexde.com
- euromexde.com
3.6
Average
184 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Amazing customer service
Amazing customer service. The delivery was very fast and the product high quality as expected. Very satisfied. I will buy again.
12 September 2020
Unprompted review
Reply from EuroMex
Gidonna, thank you for taking time to give us your valuable feedback!
I had a good experience with a hickup
I had a good experience, sadly you wrote, Northern Ireland on the parcel, which is not my address, so the delivery was much too long. I hope that will not happen next time.
8 September 2020
Unprompted review
Reply from EuroMex
Thanks for pointing out what we can do better in the future; we really appreciate your valuable feedback!
5 Star!!!
Top Products, helpful, kind service and express delivery!!! I can 100% recommend it!! Thx
27 August 2020
Unprompted review
Reply from EuroMex
Thanks, Helga for providing us with detailed feedback about our service!
Very satisfied customer
My Experience with EuroMex was a professional and impressive one. I recieved my order in a timely manner. 5 star service!
27 July 2020
Unprompted review
Reply from EuroMex
Thank You, Susan! We sincerely appreciate your positive feedback.
Collab with EuroMex
I collaborate with EuroMex on behalf of the derma-aesthetics clinic I work for and I can confirm that they deliver products and services at the highest standards of quality and professionalism.
27 July 2020
Unprompted review
Reply from EuroMex
Thank You for Your valuable feedback!
Excellent service!
Excellent service!
Fast delivery, high quality products as always!
23 July 2020
Unprompted review
Reply from EuroMex
We appreciate Your feedback, Demetris!
Reply from EuroMex
Thank You, Jo!
Expesive shipping, prices too dear compared to frensh suppliers
You like too much bla bla bla bla and I promise you I won't get tired or bored from your crapshit until you give up...i am telling you that other French sellers charge a reduced flat DHL rate to explain to you with your thick brains that they (eat some loss) and are not (greedy misers like you)...i am repeating it over and over and over again but still it doesnt penetrate your thick brains. THEY ARE CHARGING SYMBOLIC FEE WHICH EATS SOME OF THEIR PROPHET TO SEDUCE CUSTOMERS TO BUY.. 2) STOP REPEATING YOURSELF LIKE A PARROT/ROBOT ABOUT BANK WIRES.I ALREADY MADE 3 PURCHASES FROM U AND KNOW HOW THE WIRE WORKS. YOU SEND IT ON A MONDAY FROM A DUTCH BANK, YOU RECEIVE IT ON TUESDAY AND YOU SHIP OUT FOR 20 EXPENSIVE EUROS ON A WEDNESDAY (72 HOURS TO GET IT). I MAKE A CREDIT CARD TRANSACTION AT 10.05 AM AND BY 11 AM I HAVE THE DHL TRACKING NUMBER AND I RECEIVE THE MERCHANDISE 9AM FOLLOWING DATE WITHIN 23 HOURS NOT 24..I STILL FEEL 1 STAR IS A LOT AND WISH THAT TRUSTPILOT DEVELOPS A LOWER SCALE LIKE NEGATIVE MINUS HALF STAR...CREDIT CARD IS THE BEST TO BE USED OUTSIDE PAYPAL (THIEVES), AND IT COLLECTS FLYING MILES..
23 July 2020
Unprompted review
Reply from EuroMex
Thank You for Your feedback, Suzetta!
We will take it into consideration!
Firstly, we accept two methods of payment: Direct Bank Transfer and PayPal, which can also be paid via credit card. Secondly, our company sells only authentic products and they have a fair price.
Finally, we use express shipping for our customers to receive fast delivery and great services!
PayPal is an international electronic payment system, that is one of the most secure and trusted. We care about our customer`s safety and needs that's why we provide this payment option and cover the fees ourselves. If You have any issues with PayPal you can contact them directly. In addition, we have a Direct Bank Transfer option. We will take into account your request to add a credit card charge.
Thank You for letting us know Your opinion! But don`t You think that rating us only 1-star because of Your bad experience with PayPal is a bit too harsh?
If you don't like Paypal you can always pay using direct bank transfer. Also, we are the ones paying for fees, not the customer so we don't understand whats your problem. You can take it to Paypal and ask why their business that was intended to make money makes money from its customers.
Also, every company has a minimal shipping charge. We are happy that you found a company with cheaper shipping but that doesn't mean that this is how much the shipping costs. We would like to offer you to visit a shipping company and send something with appropriate weight abroad via express shipping.
Thank you for your feedback. We will do our best to improve our fees and shipping!
Reply from EuroMex
Thank You, Matt! We are glad that You are satisfied with our services!
Reply from EuroMex
Thank You for Your feedback, Klant!
I advise that many of my colleagues are…
I advise that many of my colleagues are now ordering from this store, and no one has yet been displeased.
18 June 2020
Unprompted review
Reply from EuroMex
It`s a pleasure for us doing business with You and Your colleagues, Gregory!
Everything is great
Everything is great
Thank you very much
It's my pleasure having job with euromex
2 June 2020
Unprompted review
Reply from EuroMex
We are more than grateful to have You as our loyal customer, Kenan!
Immediate response from the costumer…
Immediate response from the costumer service, fast delivery.
20 May 2020
Unprompted review
Reply from EuroMex
Thank You for Your feedback, Dr. Bere!
Very quick and accurate!!!!
19 May 2020
Unprompted review
Reply from EuroMex
We are happy to hear that, Nantia!
Highly professional
Highly professional, highly efficient! Super fast delivery. Excellent customer service! Thank you EuroMex and thank you, Emma!
8 May 2020
Unprompted review
Reply from EuroMex
Thank You, Katarina, for You Your kind words! We appreciate it a lot!
Reply from EuroMex
Thank You for choosing us, Mara!
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