Hello Europabullion Team, I left numerous emails regarding a missing invoice, can someone from the team please get in contact and help me out? much appreciated. or provide a valid email if the one's... See more
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First time purchase - Id give you 50 stars if I could - Best prices in europe for the silver I was looking for - Very fair shipping costs - No hidden fees - My silver was packed very well in a very d... See more
Company replied
Years ago, I made a small silver purchase through this company, just as a test. I’ve since increased my investments significantly thanks to their excellent service and fair pricing. They’ve really hel... See more
Company replied
I’ve been investing in traditional retirement accounts, but I wanted to diversify. Adding precious metals to my portfolio through this company has been one of the best decisions I’ve made. Their team... See more
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Company details
Written by the company
EuropaBullion.com is the highest-rated European online bullion dealer on TrustPilot with a TrustScore of 4.9/5 based on 1800+ verified reviews. At EuropaBullion.com we sincerely believe in what we do. Our management is fully invested in precious metals. Our company’s main objective is to protect our customers’ wealth in times of uncertainty. Our philosophy is that the best way to do this is by investing in physical precious metals. Our mission is to help our clients preserve their purchasing power and even prosper in the turbulent economic environment in which we live nowadays. EuropaBullion.com is now offering silver, gold, platinum, and palladium investment products to all EU member states. We are offering high-end quality products from Valcambi, Argor-Heraeus, PAMP Suisse, The Perth Mint, The Austrian Mint, The Royal Mint, The Royal Canadian Mint, The Rand Refinery, The US Mint, etc. with premiums among the lowest on the market. OUR MISSION We help our clients preserve their wealth and prosper in the turbulent economic times we live in, by owning physical precious metals, purchased at a great price. OUR CORE PRINCIPLES We are only successful when our customers are happy and satisfied. We strive to follow these 8 universal principles for any order, large or small: 1. World-Class Service; 2. Transparent Communication; 3. Top Quality Products; 4. Fair Prices; 5. Insurance On All Orders; 6. Quick Delivery; 7. Same Day Dispatch; 8. Personal Touch.
Contact info
United States
- europabullion.com
4.8
Excellent
2k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from EuropaBullion
Dear Ricardas,
Thank you for your kind words! We're thrilled to hear that you received your delivery quickly and that you were pleased with our service. Your satisfaction is our top priority, and we appreciate your feedback. If you have any further questions or need assistance, please feel free to reach out to us.
Best regards,
Europa Bullion Team
Reply from EuropaBullion
Dear John,
Thank you for your positive feedback! We're delighted to hear that your experience with us was fast and trouble-free. Our team works hard to ensure seamless service, and we're glad to hear that your package collection from the depot was convenient for you.If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Europa Bullion Team
All good a++++
20 April 2024
Reply from EuropaBullion
Dear Mr.Smith,
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with Europa Bullion. Your satisfaction is our top priority, and we appreciate your support. If you ever need anything else, don't hesitate to reach out!
Best regards,
Europa Bullion Team
On more time perfect cooperation!!
22 April 2024
Reply from EuropaBullion
Dear Mr.Petrou,
Thank you for your positive review ! We're thrilled to hear about your perfect cooperation experience with Europa Bullion. Your satisfaction is our top priority, and we're committed to providing excellent service and high-quality products. We appreciate your support and look forward to serving you again soon!
Best regards,
Europa Bullion Team
Reply from EuropaBullion
Dear Bill,
Thank you for your feedback! We're delighted to hear that you appreciate our service and competitive prices. At Europa Bullion, we're committed to providing excellent value to our customers, and we're thrilled that you've noticed. We appreciate your continued support and look forward to serving you again soon!
Best regards,
Europa Bullion Team
Not Trustworthy
They are an okay bullion dealer in terms of variety and pricing but from personal experience they cannot be trusted. They are currently offering "silver deals" through groups on Telegram. One of the offers that was proposed while the prices were going up last month was simply not respected by Europa Bullion. They said they would extend for another week a certain price that was communicated and the next day when I was going to make the order, they simply said they would not hold their word and not value the offer they gave as valid. Essentially I lost all my trust for this company that does not keep its word or promises made to its customers.
3 April 2024
Unprompted review
Reply from EuropaBullion
Dear Mr.Pfister,
Thank you for sharing your feedback. We appreciate your perspective on the matter. It's important to note that fluctuations in market prices are common in our industry, and we strive to adapt to these changes to ensure fairness and transparency in our dealings.
In similar situations in the past, we have also adjusted prices accordingly, demonstrating our commitment to providing competitive offerings to our customers. However, we understand that misunderstandings can occur, and we apologize for any inconvenience you may have experienced.
It's worth mentioning that our track record speaks for itself, with over 2000 reviews attesting to our company's reliability and integrity. We take great pride in our reputation and remain steadfast in our commitment to upholding the highest standards of service.
Thank you for your understanding.
Best regards,
Europa Bullion Team
5 starts service !
7 April 2024
Reply from EuropaBullion
Dear Mr.Fudali,
Thank you so much for your kind words and the 5-star rating! We're thrilled to hear that you had a positive experience with our service. If you ever need assistance in the future, don't hesitate to reach out.
Best regards,
Europa Bullion Team
Excellent Service
Easy to use website, good communication and dealt with a problem caused by myself with civility and efficiency. I will definitely be buying from EuropaBullion again.
13 April 2024
Reply from EuropaBullion
Dear Mr.King,
Thank you for your wonderful feedback! We're thrilled to hear that you found our website easy to use and that you had a positive experience with our communication. We always strive to provide top-notch customer service and we're glad we could assist you efficiently, even when there was an issue. We look forward to serving you again in the future.
Best regards,
Europa Bullion Team
Reply from EuropaBullion
Dear Mr.Howard,
Thank you for your continued trust and support! We're delighted to receive your 5-star rating and to know that we've consistently provided you with excellent service. Your satisfaction is our utmost priority, and we're here to ensure your experience with us remains exceptional. If you have any questions or need assistance in the future, please feel free to reach out.
Best regards,
Europa Bullion Team
Great product fast delivery
1 April 2024
Reply from EuropaBullion
Dear Sandi,
Thank you for your feedback! We're thrilled to hear that you're satisfied with our product and delivery service. If you have any other comments or questions, feel free to let us know. We appreciate your support!
Best regards,
Europa Bullion Team
Still going strong
Still going strong - I've been buying from them for a couple of years now. Impeccable service.
8 April 2024
Reply from EuropaBullion
Dear Mrs.Cori,
We're delighted to hear that you've been a satisfied customer for a couple of years now! Thank you for your continued support and for your kind words about our service. If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your loyalty!
Best regards,
Europa Bullion Team
Goods as promised
Goods as promised, prompt communication, fast delivery, competitive pricing. Returning customer.
26 March 2024
Reply from EuropaBullion
Dear Mr.Stefanic,
Thank you for your feedback! We're thrilled to hear that you found our goods as promised, appreciated our prompt communication, fast delivery, and competitive pricing. We're grateful for your continued support as a returning customer. If you ever need anything else or have any further questions, please feel free to reach out.
Best regards,
Europa Bullion Team
Reply from EuropaBullion
Dear Mr.Zota,
Thank you for your feedback! Your satisfaction is our main goal, and we are committed to providing top-notch service to all our customers. If there's anything more we can do for you or if you have any additional questions, please don't hesitate to let us know. We're here to assist you every step of the way.
Best regards,
Europa Bullion Team
Fast delivery
5 April 2024
Reply from EuropaBullion
Dear Mr.Krastiņš,
Thank you for your feedback! We're delighted to hear that you found our delivery service fast. Providing efficient service is one of our top priorities, and we're glad to have met your expectations. If you have any further comments or questions, feel free to let us know. We appreciate your support!
Best regards,
Europa Bullion Team
Reply from EuropaBullion
Dear Mr.Eidiejus,
Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our service. Your recommendation means a lot to us. If you ever need assistance again in the future, please don't hesitate to reach out.
Best regards,
Europa Bullion Team
Reply from EuropaBullion
Dear Mr.Fernandes,
Thank you for taking the time to provide feedback. We are glad to hear that your experience with us met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you once again for your trust and support. We look forward to serving you again in the future.
Best regards,
Europa Bullion Team
Excellent prices and service
22 March 2024
Reply from EuropaBullion
Dear Mr.Stefanov,
Thank you for your trust and your comment! We're glad you're satisfied with our prices and service. We always strive to provide the best for our customers and appreciate your support. If you need anything else or have any questions, feel free to reach out. We look forward to serving you again in the future!
Best regards,
Europa Bullion Team
Reply from EuropaBullion
Dear Johan,
We're thrilled to hear that your order arrived promptly and securely packaged. Thank you for your positive feedback! If you have any further questions or need assistance, feel free to reach out. Your satisfaction is our priority!
Best regards,
Europa Bullion Team
Good price and good shipping
2 April 2024
Reply from EuropaBullion
Dear Mr.Lenertz,
Thank you for your feedback! We're delighted to hear that you found our prices competitive and our shipping satisfactory. Providing value and efficient service are our top priorities at Europa Bullion.We appreciate your business and hope to serve you again soon!
Best regards,
Europa Bullion Team
quick delivery
1 April 2024
Reply from EuropaBullion
Dear Mr.Bliznashki,
Thank you for your feedback! We're thrilled to hear that you were pleased with our quick delivery. At Europa Bullion we strive to provide fast and efficient service to our valued customers. We look forward to serving you again in the future!
Best regards,
Europa Bullion Team
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