We rented a car from Europcar at the airport in Tromso via our flight company. It was pleasant that they upgraded us to a bigger vehicle, with less charge, but no agent came with us to the parking lot... See more
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Arriving at Oslo Airport for further travel due close relative with terminal disease, so slightly distressed. Original reserved with Avis but due to their incompetence we're not able make my debit car... See more
Europcar was dishonest and unreasonable. We returned the car with full petrol and they charged us 90 AUD for petrol. Don’t hire from this company, they were really dishonest and terrible. This probabl... See more
Poor experience with renting a car here. My booking showed picture of fine electric car - I ended getting a Toyota Corolla Hybrid?! Crazy expensive - ended paying more than my booking stated. Drop off... See more
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Europcar excellent - arranged through Wise Cars who were fine.
Arranged the hire through Wise Cars (after comparison site) who sourced it from Europcar. Collected car from Oslo airport - friendly and helpful staff on collection and drop off, highly efficient system and great vehicle. Couldn’t fault any part of the service - and the people were friendly, helpful and efficient and couldn’t have been better.
The representative who received us in…
The representative who received us in Oslo was very nice and kind, the car we ordered was not available so we got a free car upgrade which was perfect. Thank you.
The best rental car experience
The best rental car experience I have ever had. The guy at the counter was extremely helpful and have us maps with the city and the region plus recommendations for great places. We got a free car upgrade with the privileged club. We got the extra insurance for 13E per day and road assistance for 3E per day which I thought to be outstanding value for money. They returned the deposit (for fuel 3000 NOK) within 24 hours.
Excellent service
The service at the pick up point was…
The service at the pick up point was very good by a friendly employee.
Great service in easy location
No chance for other rental services...
Scam
The car stopped working halfway through. We had to wait for a very long time for it to come and be fixed. And although we were assured the issue was not with us and that the car manufacturer would take care of the cost, we later received additional charges. when confronted about the additional charges they simply did not answer. They are a scam.
Wonderfull cooperation with the staff…
Wonderfull cooperation with the staff after very troubling flights delays as we get hit by 2 lightings and ve had a lot of delays even on next day flight to destitation. Soa very proffesional staff !
It was absolute a positive experience I…
It was absolute a positive experience I had with Euorpcar at Trondheim airport.
I can absolutely recommend Europcar.
Mogens Engell Christiansen
Cephalon
Denmark
Really helpful staff and their English was excellent
Really pleasant experience at Europcar. Staff were friendly and their cars were really well looked after.
Very helpful staff and car was great condition
Friendly staff - efficient - car was spot on
New car
New car, however I paid for a baby seat and when we got to the car there was no seat and we went back to ask for the seat and we installed it ourselves, they could have paid more attention to that after all this service is not free. Upon return, they take the keys and do not inform anything else, nor check anything about us. So I asked about the advance deposit and they said they would transfer it to my account in 3 days, but which account? They didn't get this information.
If I could give 0 stars I would
If I could give 0 stars I would. They let me sign the car's existing damages without showing me, gave me the wrong car and claimed damages that we did not make. They will try to get extra money from you if they can get away with it.
Furthermore, they do not reply to any complaints. I have sent several mails with no answer.
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