I ordered 220 Zellige tiles; their prices were similar to many sites. Their shipping was fast but expensive (50+pounds on a ~200 pound order; the only other option was pickup). There was a problem w... See more
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Wow… communication is this company’s best attribute… well actually their products are… but customer care and service is next… and they do it all. We had a slight problem with our tiler ( not up to th... See more
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Customer service is outstanding, they also have the most unusual and stunning tiles. I have just sent them several garbled messages about an issue I had and within half an hour it is sorted. They d... See more
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Ordered some worktop samples, not yet pursued any order but wanted to comment on how fast they got the samples to me. In addition they are decent sized samples and were completely free - not even char... See more
Company details
- #10 of 28 best companies in Tile Shop
- #25 of 113 best companies in Bathroom Supply Shop
- #61 of 214 best companies in Decoration and Interior Design Store
- #23 of 88 best companies in Flooring Shop
- #52 of 136 best companies in Kitchen supply shop
- #10 of 21 best companies in Natural Stone Supplier
About European Heritage Ltd.
Written by the company
European Heritage Ltd.
SHOP ONLINE DECORATIVE TILES MAXXI SLABS METRO TILES VICTORIAN FLOOR TILES STANDARD SIZE TILES SALE COLLECTIONAbout us
European Heritage is a renowned tile showroom located in the heart of Fulham, London, and Melmerby, Ripon. Since its establishment in 1989, it has become one of the UK's most respected and trusted porcelain tile importers and building product suppliers. The company has a long-standing reputation for delivering high-quality products and exceptional customer service, and is dedicated to meeting the needs of its diverse clientele.
At European Heritage, we take great pride in our extensive selection of tiles, which includes large formats, wood effect, stone effect, concrete effect, and contemporary tiles. Our range of products is carefully curated to ensure that we offer only the very best tiles to our customers. Whether you are looking for traditional or modern designs, we have a tile that will meet your requirements.
As a leading importer of porcelain tiles, we have built strong relationships with the best UK and international distributors. This enables us to provide our customers with a vast selection of stocked products, as well as unique tiles that are not available anywhere else in the UK. We are always on the lookout for new and innovative products, and we strive to stay ahead of the latest trends in tile design and technology.
Our team of experienced and knowledgeable professionals is always on hand to offer expert advice and assistance to our customers. We understand that choosing the right tiles can be a daunting task, which is why we take the time to understand your needs and help you find the perfect tiles for your project. We offer a full range of services, from design consultation to installation advice, to ensure that you get the best possible results.
European Heritage is committed to providing a superior customer experience, and we work hard to ensure that every customer is satisfied with their purchase. Our dedication to quality, innovation, and customer service has earned us a reputation as one of the most trusted tile suppliers in the UK. If you are looking for high-quality porcelain tiles and exceptional service, look no further than European Heritage.
Contact info
48-54 Dawes Road, SW6 7EN, London, United Kingdom
- 02073816063
- fulham@europeanheritage.co.uk
- europeanheritage.co.uk
4.8
Excellent
438 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Highly Recommended
1st time ever using European Heritage. I will definitely use this company again. I would also not hesitate in highly recommending this company to everyone. The service was second to none.
Ordered online. Picked up from Melmerby
12 April 2024
Reply from European Heritage Ltd.
Many thanks for leaving your review. We're so happy to hear you had a great experience, Keith!
Reply from European Heritage Ltd.
Many thanks for your review, Iain! We're glad to hear you were happy with our service.
Fantastic selection of tiles many of…
Fantastic selection of tiles many of which I've not seen elsewhere. Great service in terms of very prompt delivery of sample tiles.
4 April 2024
Reply from European Heritage Ltd.
Thank you for taking the time to leave a review, John! We look forward to hearing from you again.
Reply from European Heritage Ltd.
Thank you for your review, Patsy! We're happy to hear everything went well.
Fantastic service
So easy to order, fast delivery and excellent communication. Can’t fault them.
28 March 2024
Reply from European Heritage Ltd.
The team are really glad to hear you enjoyed your experience with us. Many thanks for your review, Natalie!
Reply from European Heritage Ltd.
Many thanks for your review, Simon!
Reply from European Heritage Ltd.
We are really pleased to read your comments, many thanks for reviewing!
Really helpful and Sam went out of his…
Really helpful and Sam went out of his way to get new stock of the tile I wanted. Very happy. Thanks
20 March 2024
Reply from European Heritage Ltd.
Many thanks for your review, Sophie. We are really pleased you got the tiles you wanted and are happy with the service!
Reply from European Heritage Ltd.
Many thanks for your review Rebecca, we are really pleased you were happy with the service! We hope all goes well with your tiling project.
Delivered quickly at a good price
Delivered quickly at a good price. Only negative was the 1m steel joining strips had been only taped into the cardboard tube resulting in them breaking out during transit. All were there on delivery but one was bent I assume when they escaped the tube.
16 March 2024
Reply from European Heritage Ltd.
Many thanks for reviewing, Mike! We are really pleased you are happy but very sorry the packaging meant a trim was bent. These were sent directly from the supplier, so we have passed on this information to them. If you would like to speak about it further with us, please do give us a call at the showroom any time.
Ease of order and quick delivery.
4 March 2024
Reply from European Heritage Ltd.
We are really pleased you wee happy with your order, Jane. Thanks for your review!
The wrong item was delivered
The wrong item was delivered, the item was replaced within a few days.
Great communication 👏
14 March 2024
Reply from European Heritage Ltd.
Many thanks for your review, Danny!!
Reply from European Heritage Ltd.
We are really pleased you enjoyed your experience with us, Sonia! Thank you for reviewing!
Excellent company with a large range of…
Excellent company with a large range of beautiful tiles . Very professional and Sam Hutchinson very helpful and provided excellent advice and support when ordering the tiles .
14 March 2024
Unprompted review
Reply from European Heritage Ltd.
Great to hear your comments, Theresa! Many thanks for your review. We hope you love your tiles!
Great selection of tiles and service
Staff were extremely helpful with good advice, tiles delivered on time.
27 February 2024
Reply from European Heritage Ltd.
Many thanks, Justin. We are really pleased you enjoyed your experience with us!
Great product
Great product, fast delivery. Very happy with the company and my bathroom looks great.
27 February 2024
Reply from European Heritage Ltd.
Thank you for your review, Agnieszka! Great to hear you're happy with your bathroom tiles.
Always have been and continue to be the…
Always have been and continue to be the nicest and easiest people to deal with. And we are talking over 20 years, my goodness how time flies!
21 February 2024
Reply from European Heritage Ltd.
Many thanks for your lovey review! It has been wonderful to have such a great relationship for such a long time!
Reply from European Heritage Ltd.
Many thanks for your review, Tina! We are pleased you enjoyed your experience with us!
Pleased with tile order
Really pleased with our order of a load of wall tiles. The tiles weren't in stock, but the store hustled hard to get them delivered from Europe as quickly as possible, and they arrived well-packed in great condition, absolutely matching the sample we had previously received.
11 January 2024
Reply from European Heritage Ltd.
We are so pleased to hear your feedback, Pav. We're glad you like your lovely tiles and hope all goes well with the rest of your tiling. Many thanks for reviewing!
Everything went as it should
The tiles we chose are unusual, we finally found what we were looking for. The sample came quickly, and then so did the tiles. Good price. You can't ask for more.
12 February 2024
Reply from European Heritage Ltd.
Thank you for your review, Lucy! Great to hear you found what you wanted and about your positive experience!
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