The French doors that were installed look fantastic and the old patio doors were taken away. The two fitters were great arrived when they said worked tirelessly were professional, polite, respectful... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
We are very pleased with our windows! All windows from Euroseal are high quality and fitted in an exceptional way. Installers arrived promptly and cleaned well before they left. Overall communicatio... See more
Company replied
The team was excellent, best workers we’ve had in a very long time - friendly, polite, hard working and cleaned up after themselves. Scaffolding was put up in less than half a day. Gutters soffits and... See more
Company replied
From the initial contact, visit to quote and installation, everyone involved were friendly, courteous and professional. Had a new front door and 5 new windows ... change of colour and design from pre... See more
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Company details
Written by the company
Euroseal is a kind approaching and professional window company that supply's services such as, replacement windows, doors, fascia's, conservatory's and more. We provide affordable quotes to all customer requests and aim to improve and expand our company to achieve great customer satisfaction.
Contact info
47-53 Trinity Street, ST1 5LQ, Stoke-on-Trent, United Kingdom
- 01782 211100
- info@eurosealwindows.co.uk
- eurosealwindows.co.uk
4.6
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 65% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Vert impressed
Vert impressed! High quality window and workmanship, and could not fault Kevin and Jonn for the whole instalation process - professional, hardworking attention to detail an cleaning up throughly -and politr, well mannered and friendly throughly. Great service. Would totally recommend!
15 June 2026
Unprompted review
Reply from Euroseal Windows Ltd
Hello Ian, Thank you for taking the time to leave us such a lovely review, we really appreciate your feedback and it is nice to hear that you are delighted with your new Installation along with the service that you received from us throughout your experience.
Many Thanks
Euroseal
Window replacement.
I had the patio doors replaced with a window, and it looks fantastic. The staff were punctual, friendly and efficient. There was no mess left at all.
18 June 2026
Unprompted review
Reply from Euroseal Windows Ltd
Hello Julia, Thank you for taking the time to leave us such a lovely review, we really appreciate your feedback and it is nice to hear that you are delighted with your new Installation along with the service that you received from us throughout your experience.
Many Thanks
Euroseal
Poor installation
Product is good. But installation is not that good poor workmanship.
18 June 2026
Unprompted review
Reply from Euroseal Windows Ltd
Update, 21/06/26
We request from every review for the customer to provide there details to Trustpilot to guarantee that its genuine, as many reviews can be fake, it is completely confidential and the details only go to Trustpilot and a director of Euroseal, like many companies we do receive fake reviews so when any review doesn't respond to Trustpilot we deem that review Fake, as our policy is that if that, if they have the time to leave a review then surely they can respond with there details, and we need there details as we cant just find out who it is off a name, we fit thousands of customers every year so its all in the details. When a customer does respond we will deal with it quickly and if we have made a mistake, we will hold our hands up and apologise and rectify the issue.
As Scooby sorry Stooby hasn't responded the we class this review as fake.
Dear Stooby,
Really sorry your not happy with our installation side, We rarely get complaints regarding our installers, and I'm very surprised to see this, Have you been in contact with us so we can rectify this, as I haven't seen anything on record where if we have made a mistake it's not been rectified. Could you please contact me on my email, I can assure you that whatever issues you have they will be fixed.
Kind regards
allenbrookes@eurosealwindows.co.uk
Euroseal were very helpful from start…
Euroseal were very helpful from start to finish and the fitters were brilliant got on with the job very Friendly and cleaned up before they left Paul and ded earl shilton
17 June 2026
Unprompted review
Reply from Euroseal Windows Ltd
Hello Paul, Thank you for your wonderful review. We at Euroseal love nothing more than doing a cracking job for our amazing customers!! If you could be kind enough to spread the word to your family friends it would be much appreciated.
Thanks again
Euroseal windows
verpleased with work
Installers arrived. Pleasant, friendly and worked efficiently. very pleased with our new front door.
12 June 2026
Unprompted review
Reply from Euroseal Windows Ltd
Hello Keith, Thank you for taking the time to leave us such a lovely review, we really appreciate your feedback and it is nice to hear that you are delighted with your new Installation along with the service that you received from us throughout your experience.
Many Thanks
Euroseal
Company just harass you
Company just harass you, told them no and to take my number off the system. They now decide to ring on a no called ID as I blocked the initial number. How hard is it to understand "remove my number of the system".
17 June 2026
Unprompted review
Reply from Euroseal Windows Ltd
Update,
21/06/26
Hi Ryan,
Thank you for the information you provided to TrustPilot, I can confirm that it was Euroseal that contacted you, and we have now removed your number from all systems and you will never receive a call again. Apologies for the call that you have received.
Dear Ryan,
Apologies you have unwanted calls from Euroseal, we run a very stringent system, that once someone requests there number to be blocked it is done immediately as we conform to all the rules and regulations set by the ICO, so I'm shocked that you still receive calls, TrustPilot will now request that you send them your details so they can verify this is a genuine review, as we do receive fake 1 star reviews from other window companies, as you can see from the 1 star reviews we get( all apparently regarding phone call harassment)that most of them are fake, as they never respond to the requested information, can you please send this information, so we can confirm its genuine.
The details you send to Trustpilot are only viewed by them and myself, so your information is kept confidential.
Kind Regards
Allen Brookes
Good product and great installation but …
I will provide two reviews - one very positive and one negative.
Firstly the product and installation. The Euroseal windows and patio doors we have had installed are very good. The two installation teams we have had were exceptional- Kevin Kelsey stands out as one of the best in my experience.
Secondly the back office and sales teams. Overall they let down any recommendations I might have for Euroseal. I found the lack of communication from the office frustrating and had to ring the day before installation to get confirmation. The sales force are extremely pushy and apply pressure. So much so that I doubt I will use them again - a great pity since they have a good product and very skilled installation teams.
12 June 2026
Unprompted review
Reply from Euroseal Windows Ltd
Dear Geoff,
Thank you for your review, it is much appreciated and we're happy that you love our product and installation, I'm sorry that our office team have let you down that is very regrettable and will get rectified immediately, firstly every customer should receive a email from us confirming the installation date and time, could you let me know if you received this, and secondly I will look into who came to see you for your order, could you please provide your details as without this I can not look into this further, and we do look at every review, as these reviews do constantly help the company move forward, these reviews push us a company to do better. Please do consider us for anymore work, yes the office team have let you and me down which I guarantee I will retrain and make sure this lack of communication doesn't repeat, but it is the product that best describes us, as you can see how great it is when its fitted, and If you contact me in the future I will endeavour to get the best price possible.
Please email me at
allenbrookes@eurosealwindows.co.uk
Kind regards
Allen Brookes
Overall good experience and happy with…
Overall good experience and happy with the work
However they did try to push the date back by 2 weeks
15 June 2026
Unprompted review
New garage door
Everything was handled well, from the initial organisation to the actual installation.
I’ve used EuroSeal on a number of previous occasions and find them careful and always helpful.
9 June 2026
Unprompted review
Reply from Euroseal Windows Ltd
Hello Alyson, Thank you for taking the time to leave us such a lovely review, we really appreciate your feedback and it is nice to hear that you are delighted with your new Installation along with the service that you received from us throughout your experience.
Many Thanks
Euroseal
Keep harassing me
01.07.2026: They have contacted me again harassing me. This time I got the guy who was coming to visit me - he was called Andrew. I shall be contacting the office in Stoke on Trent regarding this. I am not letting this go. Hounding me like mad to update the quote they have for me. I will update further once I have spoken to them today
Keep harassing me. I've told them NO. I have asked for there address to DSAR them to see how they have obtained my details. I have been advised that this was shared by a third party - which breeches the GPDR. Then they hung up on me. If this is the same company they have been fined by the ICO for their hard cold calling sales tactics. Has someone got their address for me to do this. No a happy person
16 June 2026
Unprompted review
Reply from Euroseal Windows Ltd
Update. 01/07/26
Dear Deborah,
Another fake review, come on please, This is ridiculous, I'm sure you have better things to do than leave fake reviews. We are recruiting if you are interested.
Update 21/06/26
Update,
As Deborah, never responded to Trustpilots request for more information, to make sure this review is genuine, then we deem this a Fake review, in fairness after reading this review anyone can see its fake, I mean who asks on Trustpilot if someone can give them an address for a company, please if your trying to give us a fake review please make it better than this one.
Hi Deborah,
Apologies if you have had calls you didn't ask for, we only use GDPR approved data, so if you have had a call off us, at some point you have agreed to phone calls off marketing companies, and if someone asks to be removed from Euroseal , there number is quickly blocked off all our telephone systems, if you write to us we are to happy to supply you all the details off where we obtained your data.
Trust Pilot will now request your details and also our address is at the bottom of this review, I'm surprised you didn't see our address in the newspaper from the ICO fine, or any internet search will tell you where we are, rather than you having to ask people on here. As unfortunately Deborah Trustpilot isn't like Facebook where you can message each other.
Also for your information the ICO fine was from 5 years ago where we made a call to one person, who had asked not to be called, which we agreed we had made, and we were fined for. We had broke the guidelines and we paid for it, Since then it has never happened. Mistakes do happen.
Now as I have said before in Trustpilot reviews there is a Window company out there who every now and again leave a fake 1 star review to try and give us a bad scoring. So Trustpilot ask for your name and Address to prove you have had a genuine interaction with us, and confirms if we have made that call, If you do not respond to there request, we will deem this a another fake review.
Kind regards
Allen Brookes
Euroseal Windows
47/53 Trinity St
Hanley
Stoke On Trent
ST1 5LQ
Reply from Euroseal Windows Ltd
Hello Andrea, Thank you for your wonderful review. We at Euroseal love nothing more than doing a cracking job for our amazing customers!! If you could be kind enough to spread the word to your family friends it would be much appreciated.
Thanks again
Euroseal windows
Had our fascia boards done yesterday
Had our fascia boards done yesterday. Super happy with how they look and how friendly the workers were!
15 June 2026
Unprompted review
Reply from Euroseal Windows Ltd
Hi there Georgia, were so glad that you’re happy with workmanship of our lovely fitting teams. Thank you so much for taking the time to write this amazing review it really means a lot to us.
Thank you once again
Euroseal windows
The staff were very polite
The staff were very polite through the whole process cleaned up any messes left behind and respectful of house and garden, good quality of work
10 June 2026
Unprompted review
Reply from Euroseal Windows Ltd
Hello J, Thank you for your wonderful review. We at Euroseal love nothing more than doing a cracking job for our amazing customers!! If you could be kind enough to spread the word to your family friends it would be much appreciated.
Thanks again
Euroseal windows
The sales person told me that it was a…
The sales person told me that it was a one time deal, for today only and I felt pressured to sign up. This should not be the case. A customer has the right to think about the offer at least for 24 hours before paying a deposit.
15 June 2026
Unprompted review
Reply from Euroseal Windows Ltd
Update, 19/06/26
Trustpilot has requested Information from Mr Spencer to verify if this is a genuine review, where he has 3 days to respond, as no response has been given then we can only assume this is a fake review.
Dear Chris,
Apologies if you feel you have had a bad experience with Euroseal, and of course every customer can have time to think about the quotes that we give, we do give a free 12 month quote out to everyone.
If we are giving you a trade install price, where we have an offer on, the company only allocates a certain number of these, so when available we do ask if the customer would be interested to see what price we can do, we will offer the price, and if you say you want 24 hours, then of course we will leave it with you, we will explain though that if the trade slots are filled, then we can't come back to you at that discounted price.
If you ring us after 24 hours and we still have slots available then you would get the trade slot price. If there gone then its back to our normal price list, which is still great for the quality we offer. There is no pressure in any way, and we don't use hard sales tactics, the pressure is on us to make sure you get the right price, Now most people will come back to us even if the trade prices are not available, as they are overly impressed by how long the company has been trading and the high quality of products we offer.
So apologies if one of my team didn't explain himself properly and I will bring them in for more training.
Kind regards
Allen Brookes
Beautiful windows and doors
Windows and doors are perfectly fitted by lovely fitters. Excellent quality windows and composite front door.
Loses a point on calls with main office where what we were told prior to quotes being given was a little misleading (length of quote validity and discounts available) which has led to confusions when salespeople have given official quotes. This was quick to be resolved by the salespeople to get the sale made.
12 June 2026
Unprompted review
Great staff quality workers
Great staff quality workers, fast and efficient great job all around.
8 June 2026
Unprompted review
⭐⭐⭐⭐⭐ Exceptional Quality and…
⭐⭐⭐⭐⭐ Exceptional Quality and Professionalism.
From my very first inquiry, Euro Seal provided absolutely great service. Every member of the staff I interacted with was incredibly friendly and helpful, making the whole process completely stress-free.
We are absolutely thrilled with our new high quality windows—they look fantastic and feel incredibly secure! I also want to give a huge shoutout to the excellent installation team. They arrived on time, worked efficiently, and were extremely respectful of our property, making sure to keep everything perfectly clean and tidy throughout the entire job.
Overall, this was a truly professional service from start to finish. I would highly recommend them to anyone looking to upgrade their home, and we will definitely use them again in the future!
1 June 2026
Unprompted review
Reply from Euroseal Windows Ltd
Hello Justyna, Thank you for your wonderful review. We at Euroseal love nothing more than doing a cracking job for our amazing customers!! If you could be kind enough to spread the word to your family friends it would be much appreciated.
Thanks again
Euroseal windows
Great experience with this company
Great experience with this company. The guys they sent out to fit the windows were lovely and extremely helpful.
Highly recommend
4 June 2026
Unprompted review
Turned up as they said
Turned up as they said, door was fitted in only a short time and left clean and tidy
4 June 2026
Unprompted review
Reply from Euroseal Windows Ltd
Hello Sean, Thank you for your wonderful review. We at Euroseal love nothing more than doing a cracking job for our amazing customers!! If you could be kind enough to spread the word to your family friends it would be much appreciated.
Thanks again
Euroseal windows
Would definitely use this company again
Would definitely use this company again
2 June 2026
Unprompted review
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