Eurosportplayer Reviews 

959
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Standard of commentary for winter sports is awful. So much total rubbish from the so called experts. Emma giving her views on alpine skiing is the worst of them all. Cut out all of your stupid technic... See more

Rated 1 out of 5 stars

English open snooker final.both sessions advertised on saturday for sunday coverage. by sunday the 1pm session was missing.this often happens when they want you to subscribe to internet chanel...just... See more

Rated 1 out of 5 stars

I have just spent 6 hours watching the queen stage of a cycling grand tour - a sport that I absolutely loved. Unbelievably Eurosport hasn't shown the last half hour : the bit when all the tactics... See more

Rated 2 out of 5 stars

I’m very disappointed in the Eurosport Tour de France coverage this year. You have dropped Dan Lloyd who was excellent and replaced him with Dani Rowe. Whilst I understand this ticks the diversity box... See more

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TrustScore 1 out of 5

959 reviews

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Rated 1 out of 5 stars

Had to subscribe to Discovery Plus to…

Had to subscribe to Discovery Plus to get the Australian Open tennis. I can barely afford this. Already subscribed to Prime to get previous Open matches. I’m disgusted with the coverage - no commentary on many games, including Norrie’s 5 setter today. No coverage of Norrie’s previous match. Format for access to specific games is random and not always accurate. Prime coverage was so much better.

20 January 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely awful

Absolutely awful. Cannot believe this is the platform chosen for grand slam tennis. Just tried to watch the Murray kokkinasis match. No commentary, did not even know where to watch it. Confusing app in terms of directing you to the right game. Way, way behind Sky and Prime in terms of quality of platform. Will not be renewing my monthly trial (said the same thing last year and nothing has changed so clearly do not take customer reviews seriously). How in the world does grand slam tennis accept this as their platform to spread tennis across the world. Shameful!

19 January 2023
Unprompted review
Rated 1 out of 5 stars

Watching 2023 Aus Open Tennis.

Watching Aus Open Tennis.
Eurosport logo is top right.
I have to watch via Amazon Prime and Discovery Plus extra subscription.
There are several live matches.
I can add them to my watch list.
There is no commentary on any of them!
If I scroll right down I can find the Eurosport 1 AO coverage on one match. In this case the Coco Gauff match. That does have commentary!
What about Kyle Edmund v Jannick Sinner, Pegula, Collins matches etc?
Amazon Prime do a much better job, why Eurosport getting the rights and then not covering the matches adequately?

Delving into the matches that are marked Eurosport extra 1, 2, 3, 4 they actually crash my TV's Amazon prime app, so it becomes totally unresponsive and I have to reload the app from the beginning to get control again!
I also get an endless loading swirly and blank grey and black screen when trying to view certain matches! The Coco Gauff one for example.
TV is a Panasonic 50" smart TV.

Will this improve during the 2 weeks?

16 January 2023
Unprompted review
Rated 1 out of 5 stars

Crap

Crap. Awful menu. Content only viewable for a day. have subscribed for last 3 years but definitely won´t renew. Shame as cycling is only available here....but I´m not paying 40euros a year just to watch that. Will watch the limited but free coverage on normal TV. Less hassle, easier to watch and not owned by Amercians.

3 January 2023
Unprompted review
Rated 1 out of 5 stars

Terrible Eurosport player

Terrible. Menu navigation inconsistent. Trying to find anything other than tennis very difficult and the editing of highlights must be done random on time alone. Can't believe someone has been paid to do this, my dog could do better

13 November 2022
Unprompted review
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Reply from Eurosportplayer

Hi Steve. Sorry to hear that you have been having issues with the app, please reach out to us at : https://help.eurosport.com/hc/en so we can help you. Thanks.

Rated 1 out of 5 stars

Recorded the snooker northern Irish…

Recorded the snooker northern Irish open semi final and before the game finished it just ends. Nearly 4hrs in and I can’t watch the end. Really annoyed.

22 October 2022
Unprompted review
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Reply from Eurosportplayer

Hi Malcolm. Sorry to hear that you have been having issues with the app, please reach out to us at : https://help.eurosport.com/hc/en so we can get these issues resolved for you. Thanks

Rated 1 out of 5 stars

Recently ended very misleading and…

Recently ended very misleading and frustrating. All the time you think you are watching replay of WSB but snooker is on instead. Will cancel the contract

9 October 2022
Unprompted review
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Reply from Eurosportplayer

Hi, Alex. Sorry to hear that you have been having issues with the content, please reach out to us at : https://help.eurosport.com/hc/en so we can check. Thanks

Rated 3 out of 5 stars

I countryside rubbishhave been watching the cycling in…

I have been watching the cycling in Croatia and am appalled to see some riders discarding their rubbish into the countryside where there are no bystanders to pick it up. This practice should be firmly stopped with fines,this sort of behaviour is bad for the planet and should be stamped out —- only use the proper bin areas like the Tour de France.

29 September 2022
Unprompted review
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Reply from Eurosportplayer

Hi Fran, thanks for the feedback. We'll pass it to our team to try to make Eurosport a good experience for all our customers.

Rated 1 out of 5 stars

Nadal/Federer Laver Cup match on Discovery+/Eurosport on…

Subscribed to Discovery+ /Eurosport on my Amazon Prime account for one thing only, and that was to watch Federer/Nadal vs Tiafoe/Sock in Federer's final match in the 2022 Laver Cup. Broadcast just stopped in the second set before the end of the match. The replay even ends part way through the second set. Have cancelled my Discovery+ subscription immediately. The concept of watching sports is that it is most exciting near the end but Eurosport does not seem to respect that at all. Very very dissapointed.

23 September 2022
Unprompted review
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Reply from Eurosportplayer

Hi Michael. Sorry to hear that you have been having issues with the content, please reach out to us at : https://help.eurosport.com/hc/en so we can help you. Thanks

Rated 1 out of 5 stars

I wish I could rate it zero

I wish I could rate it zero. Even if you ignore that the nav doesn't update events itself and promotes old content, the IOS App constantly freezes with one error or another, (and no capability to buffer to prevent having to sign back into content when it happens) and drops out casting constantly on 150mb wifi. The clear worst of all streamer i use (try to use given their content is great)

19 July 2022
Unprompted review
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Reply from Eurosportplayer

Hi Garry. Sorry to hear that you have been having issues with the app, please reach out to us at : https://help.eurosport.com/hc/en so we can get these issues resolved for you. Thanks

Rated 5 out of 5 stars

Good streaming service for sports fans

Very good streaming platform: no technical issues, good HD quality of live stream, interesting commentary (even throughout the whole long Tour de France stages), works well through web, but also on old Android tablet. Recommended.

5 July 2022
Unprompted review
Eurosportplayer logo

Reply from Eurosportplayer

Thanks for the feedback, Marek. Glad to know that you enjoy our content.

Rated 1 out of 5 stars

Still no commentary

"Hello Simon, thank you for sharing your review. Please note that Criterium du Dauphine is available on our platforms in ambient sound and 12 languages. If you need any further assistance, please let us know at: //help.eurosport.com we would be more than pleased to help. I wish you a pleasant day Simon".

Dear Eurosport, the answer you have provided to my last review is totally useless. On the days in question I could not find a single channel with commentary.

The Tour of Switzerland has the same problem. Some days the commentary is there, other days not. I don't do anything different.

Btw I did email Eurosport.com directly, but have had no answer.

16 June 2022
Unprompted review
Eurosportplayer logo

Reply from Eurosportplayer

Hi Simon. Sorry to hear that you have been having issues with the content, please reach out to us at : https://help.eurosport.com/hc/en so we can help you. Thanks

Rated 1 out of 5 stars

Le Mans Disappointment.

Tried to watch practice and qualifying from Le Mans only to find constant buffering, so frustrating. For the race I used my VPN and watched successfully elsewhere. Watched Le Mans for years on Eurosport Player with no problems so why change to DiscoveryPlus? I won't be back.

14 June 2022
Unprompted review
Eurosportplayer logo

Reply from Eurosportplayer

Hi. Sorry to hear that you have been having issues with the app, please reach out to us at : https://help.eurosport.com/hc/en so we can get these issues resolved for you. Thanks

Rated 1 out of 5 stars

Still as frustrating as ever

After having been duped into another year's subscription (my fault - I forgot to cancel so it auto-renewed "for my convenience"), I thought I'd give it another go having abandoned it about a year ago through sheer frustration. I had hoped that a year's more development and listening to customers complaints might have changed things but I was wrong. Just spent 20 minutes trying to figure out how and when I can watch the Dauphine bike race. The interface is horrendous. The programme I want is missing from the "schedule" but appears when I click on "view earlier" or search for it. When you do find it, there appear to be two versions of the same programme?! And then, just when you think you've found what you're looking for, you realise that it's highlights from last year's race : ) I haven't got the time or patience to unpick it all everytime I want to watch something - the race is usually over or I've heard the result from elsewhere by the time I've worked out how to watch it on Eurosport. Guess that's another £40 down the drain. Bah humbug.

9 June 2022
Unprompted review
Eurosportplayer logo

Reply from Eurosportplayer

Hi Paul, thank you for sharing your review. I'm sorry to hear that you're encountering difficulties finding the content you're interested in. However, your feedback will be passed on internally. If you need any help, please don't hesitate to contact us at: https://help.eurosport.com we would love to offer you proper assistance. Have a lovely day Paul.

Rated 1 out of 5 stars

Bad, bad, bad

Very poor coverage on the Discovery Plus channel. Have cancelled my subscription now the French Open is over. A dreadful move, as the current, soon-to-die Eurosport Player, was excellent. I have subscribed happily for many year.

8 June 2022
Unprompted review
Eurosportplayer logo

Reply from Eurosportplayer

Hi Shirley. Sorry to hear that you have been having issues with the app, please reach out to us at : https://help.eurosport.com/hc/en so we can get these issues resolved for you. Thanks

Rated 3 out of 5 stars

Could not easily find French Open 2022 recorded matches Amazon Prime.

This is an updated review. Previously I gave one-star and wrote "Terrible. Very hard to find French Open 2022 games, and often was not able to watch previous games. A mess.".
Eurosport replied saying the videos were indexed by player name to make it easier, so out of sympathy I've upped my score to 3. I'd been using Amazon Prime, and had eventually worked out that searching for 'French Open' was futile, and I could not find many of the matches, and had to instead use player name and year. But I think someone should be able to find recorded matches by 'French Open 2022', not just player name!

4 June 2022
Unprompted review
Eurosportplayer logo

Reply from Eurosportplayer

Hi David, thanks for the feedback. We'll pass it to our team to try to make Eurosport a good experience for all our customers

Rated 1 out of 5 stars

Absolutely pathetic

Incompetent service in almost every way possible. Evidence of cost cutting at every corner. Awful commentary. Awful quality streaming despite super fast internet. How the hell does this tinpot operation get rights to cover a grandslam?! Just useless.

3 June 2022
Unprompted review
Eurosportplayer logo

Reply from Eurosportplayer

Hi Neal, thank you for sharing your review. I'm sorry to hear that you are experiencing these issues and I would love to assist you further regarding the streaming quality of our live streams. To do so, please reach out to us at: https://help.eurosport.com with more details about the device you're using (brand, model, operating system version). Have a great day.

Rated 1 out of 5 stars

What a bad commentary on the match of…

What a bad commentary on the match of Djokovic versus Nadal. Just send John McEnroe back to the USA. He says one thing, the next second the players show something else. Just cannot listen to him anymore.👎

31 May 2022
Unprompted review
Eurosportplayer logo

Reply from Eurosportplayer

Hello Eleanor! Thanks for contacting the Eurosport team.
I would like to thank you for sharing your feedback with us, which will be passed on internally. I remain available for any further information or assistance you may require. Wishing you a beautiful day!

Rated 1 out of 5 stars

Terrible service

Terrible service. Tonight's tennis match between Zverev and Alcaraz cut off at a vital point with a message that the event had ended when it clearly hadn't. What are they playing at?

31 May 2022
Unprompted review
Eurosportplayer logo

Reply from Eurosportplayer

Hello Phillip, thank you for sharing your feedback with us. Please note that the Alexander Zverev - Carlos Alcaraz was aired fully on our bonus channels. If you need any further assistance, please get in touch with us at: https://help.eurosport.com we will be more than happy to help. Wishing you a beautiful day!

Rated 2 out of 5 stars

No commentary on the climbing…

No commentary on the climbing competitions.

30 May 2022
Unprompted review
Eurosportplayer logo

Reply from Eurosportplayer

Hello Elena, thank you for your review. We would to assist you further regarding this matter, if you please reach out to us at: https://help.eurosport.com with more details about the event you were trying to watch. I wish you a lovely day.

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