Terrible customer service - buy Synology instead!
Terrible customer service - Helpdesk completely useless and the responses are so slow that their own logins to the NAS time out because they haven't done anything.
12 January 2026
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Company details
Written by the company
About QNAP EU Store — QNAP EU Store is the official QNAP-owned online shop, providing a wide range of network-attached storage (NAS) solutions and accessories for customers across the European Union and EEA region. When purchasing from our official store, customers benefit from genuine QNAP products, full manufacturer warranty, and direct support from QNAP. We are committed to providing a reliable and transparent shopping experience for both home users and businesses. Explore our full range at: https://ukstore.qnap.com
Contact info
Karl-Arnold-Straße 26, 47877, Willich, Germany
- eustore@qnap.com
- eustore.qnap.com
2.9
Average
2 reviews
Hasn’t replied to negative reviews
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