Evander Reviews 4,975

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 573 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their efficiency, professionalism, and friendly demeanor, often highlighting their helpfulness and respectful interactions from start to finish. The service provided is frequently described as top-class, with many appreciating the high quality of work, quick problem resolution, and the meticulous way engineers clean up after themselves. Reviewers also value the excellent communication, noting that they were kept informed at every step, including arrival times and progress updates. However, some people mentioned significant issues with response times, reporting that messages and emails went unanswered, leading to frustration and delays in service. A few other people also felt that customer service was poor, citing unhelpful staff, conflicting information, and a lack of urgency in addressing their concerns, with some experiencing prolonged waits for installations or repairs.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their efficiency, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Quality

People report positive experiences with quality, with many customers stating that jobs were completed... See more

Customer service

Customers consistently note positive experiences with customer service, praising the good communication,... See more

Response time

Users describe ambiguous interactions with response times, with some customers praising prompt replies, good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a new garage door fitted after the previous one was damaged because of an attempted break. The door was replaced which I was happy with then it didn’t stay open properly so Evander came out an... See more

Company replied

Rated 5 out of 5 stars

One of my bay windows was unfortunately smashed by a kid with a football - luckily I had home insurance and they arranged the repair with Evander. The window was boarded up within a few hours with the... See more

Rated 5 out of 5 stars

Great communication from the get go. Always kept me up to speed. Engineers arrived when they said they would and called beforehand. Work was done efficiently with care and they cleaned up after... See more

Rated 5 out of 5 stars

Nothing but praise for the way I was dealt with from start to finish. Prompt attention to make the broken door secure. I was kept updated throughout whilst new door was being built. Whenever I had oc... See more

Company replied


Company details

  1. #11 of 17 best companies in Locksmith
  2. #21 of 47 best companies in Double Glazing Installer
  3. #7 of 11 best companies in Emergency locksmith service
  4. #18 of 36 best companies in Window installation service

Written by the company

Evander is the trusted partner for the UK’s largest insurers, retailers, facilities managers and property owners. We specialise in reactive glazing – providing rapid, expert repairs and installations for windows, doors and glazing exactly when they’re needed. From emergency callouts to planned upgrades and complex commercial projects, we deliver seamless solutions with minimal disruption. Whether it’s a supermarket, bank, residential development, or care facility, we ensure buildings are restored quickly, operations continue without interruption and projects are completed to the highest standard. With the UK’s largest directly employed workforce of reactive glaziers and full national coverage, Evander sets the standard for quality workmanship, reliability and property excellence—24/7, 365 days a year.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

A very efficient operation.

The initial replacement of the broken glass with timber broading was efficient and the replacement glass is like it was before the breakage. The replacement triple glazed unit with a pattern is a very good match to the original that it not posslbe to see any difference.

24 March 2026
Rated 5 out of 5 stars

Good work.

It took a little time to get the necessary parts but the work was carried out efficiently and with minimum disruption.

16 March 2026
Rated 5 out of 5 stars

Highly recommended

Two great guys installed our new garage door after i accidentally bumped into it in my car 🙄 Evander were provided by our insurers.but we would choose them.ourselves if necessary... From the very start they kept us updated and informed.
Survey was carried out quickly and a door had to be ordered..
But we were more than happy with the service and standard of work.
Left the place immaculately tidy and were really nice guys.

24 March 2026
Rated 5 out of 5 stars

Excellent service

Arrived at time agreed. Telephoned prior to arrival.
Friendly. Worked efficiently, very clean and tidy. Excellent explanation of work done, and aftercare and guarantee.

19 March 2026

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