Evans & Son Heating and Cooling Ltd Reviews 62

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We recently had Evans & Son Heating and Cooling Ltd install four Daikin Stylish units and an outdoor condenser at our home in southeast London, and we couldn’t be happier with the result. M... See more

Rated 5 out of 5 stars

I spoke a few local AC companies for quotes for a new built brick garden room. Having already worked out a few basic calculations, I had seen that 2 smaller indoor units were more economic... See more

Rated 5 out of 5 stars

Very happy with the service received from Mark and his team , not to mention the most tidy tradesmen I’ve ever come across.We had three air conditioning units installed and I was a bit concerned about... See more

Rated 5 out of 5 stars

Mark was great at running through options for different systems and and very patient in answering a number of follow up questions. Once we booked, we were kept updated with installation dates. There w... See more

Company details

  1. Air Conditioning Contractor
  2. Central Heating Service
  3. Hot water system supplier

Written by the company

We are a family run business working in the commercial and domestic heating and cooling sector.


Contact info

4.8

Excellent

TrustScore 5 out of 5

62 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Air conditioning

Mark and his team installed air conditioning at my house recently. They were meticulous in their approach, polite and very conscious of my concerns about Covid-19. They wore masks at all times and stayed well away from my family members. The installation was faultless and we are delighted with the work. I have already recommended Mark to a friend who is having her air conditioning installed next week.

13 March 2021
Unprompted review
Rated 5 out of 5 stars

Boiler Breakdown

My boiler broke down on Wednesday 10/2/2021 which was the coldest night of the year leaving me without heating and hot water. I telephoned Mark that evening and he kindly agreed to come and have a look at the boiler for me the following day. Two parts needed to be ordered overnight and Mark came back on the Friday to fit them, restoring me with heating and hot water. Mark was an absolute god send! Very professional, knowledgeable, and polite, and I will be for ever grateful for the speedy service that he provided at such short notice. Thank you

18 February 2021
Unprompted review
Rated 5 out of 5 stars

Air conditioning fitted

Air conditioning fitted. All products explained and choice given. Very neat and tidy work (even took shoes off inside without asking). Explained a new change of route due to an unknown obstruction in loft area. One area with the cabling didn't quite look right (aesthetics) and they fixed it right away. Would highly recommend.

10 February 2021
Unprompted review
Rated 5 out of 5 stars

New boiler installation

An excellent service from Mark and his team - they identified an issue with the gas supply, fixed it, and managed to install the new boiler quicker than expected, whilst removing the old one and leaving everything clean and tidy. Very friendly, helpful and professional - will definitely use them again!

9 February 2021
Unprompted review
Rated 5 out of 5 stars

Very professional company. Highly Recommend.

Mark & his team fitted a Mitsubishi LN series A/C unit in the loft bedroom.
Super impressed with the way the team were able to fit the unit, as well as cover pipes to give a hidden finish.
Excellent, service, reliable and very professional team.

I would highly recommend Evan’s and Sons. You wont be disappointed.

31 January 2021
Unprompted review
Rated 5 out of 5 stars

Air conditioning/heating unit

We had an air conditioning/heating unit fitted in our office last week after struggling to warm it up in the mornings with just the radiators and it's been an absolute life saver! It was a quick and easy installation and we're incredibly happy with the service provided.

22 January 2021
Unprompted review
Rated 5 out of 5 stars

Split AC install

From the inital meeting around discussions about options for air conditioning, through getting the quote and the actual install we have had nothing but the upmost professionalism from Evans and Son. Our house and the weather tried it's hardest to cause them problems with the install but they took it in their stride and have left us with an amazing setup. Would happily use them again and recommend them !

22 December 2020
Unprompted review
Rated 5 out of 5 stars

Air Conditioning Installation

Very professional and tidy engineers. All calls and emails were responded to very promptly. I am so pleased with the outstanding service received! Highly recommend Evans & Son and will definitely be using them again!

24 November 2020
Unprompted review
Rated 5 out of 5 stars

Return customer

This is the third time I have used Evans&Son, this time for my boiler which has been playing up. After a quick call, an engineer attended the same day and got my boiler repaired with no fuss. Quick, efficient and affordable. Thanks guys :)

20 November 2020
Unprompted review
Rated 5 out of 5 stars

arrived on time

arrived on time, commenced working straight away with few breaks. most of the time we were unaware of their presents. Would fully recommend without hesitation.

29 September 2020
Unprompted review
Rated 5 out of 5 stars

Air Con Unit fitted

Mark and Matt arrived early and completed the job before Midday.
The Air Con unit looks great and despite it being a hot day outside, within 5 minutes of operation my Studio was super-cool in temperature!
Everything was explained via a quick hands-on demo, and the Toshiba unit is a simple and easy-to-use model, which I am thankful for!
I recommend Evans and Son as a trustworthy Company that gets the job done, and offers superb after-service.

16 September 2020
Unprompted review
Rated 5 out of 5 stars

Mark and his work colleague turned up…

Mark and his work colleague turned up well presented and professional. On the first day they stripped out all old air con units making sure to de-gas. On the second day they installed and gassed up the new units. All works were done to a high standard with minimal interruption. I would have no problem recommending Evans and Son to others, a job well done, we are very happy with the works.

16 September 2020
Unprompted review
Rated 5 out of 5 stars

NEW AIRCON UNIT

The 2 guys who came turned up on time, they were very professional looking and very well mannered . They were very courteous of making sure we could still work around the them, informing us on every step that they were doing and they even cleaned up after they finished. They gave us a good explanation on how our new unit works and worked to a good time keep. Overall very pleased and would highly recommend.

11 September 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service for Heating and cooling needs

I have been dealing with Evens and Son Heating and Cooling for the past 4 year or so. My First experience was getting an air condition unit fitted in the Master bed room. Mark initially came around to give me a quote explained how everything will work and the best place to install the unit. He was very knowledgeable and gave me good options on the units. The installation was faultless, neat, tidy and the engineers were very professional.

Mark also comes around yearly to service my boiler and air-condition and as always provided excellent service. I would not hesitate to recommend Evens and Son Heating and Cooling to anyone.

Also looking to get my second air con unit installed with them at some point.

11 September 2020
Unprompted review
Rated 5 out of 5 stars

Exceptional service all round

This is my second experience with Evans & Son heating and cooling and I cannot fault the service at all. After thinking about it for some time we decided to take the plunge on AC units for the house - my only regret, why didn't we do this sooner!

From quote to completion the service has been exceptional. The workmen were professional, courteous and very tidy. Most importantly the AC units are fantastic and have kept us cool and very comfortable (especially at night), throughout the recent heatwave.

I don't normally write reviews but this is a brilliant local company. Thanks again and keep doing what you are doing guys!

14 August 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look