I’d give them ten stars if I could! These people are brilliant-the epitome of excellent customer service. I will be looking for an appropriate site on which I can nominate them for online retailer of... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely brilliant, I got the new transit hybrid and never came with the cable I needed to charge at home. Ford said it'll take over 2 weeks, so found EV. Called them the lady said their charging ca... See more
Very very efficient service. Ordered on Saturday night. The charger was delivered on Monday afternoon. Works as expected. Also liked that the site allows you to enter your car registration so you can... See more
Easy to locate what I needed on the website, then to check compatibility with my car. Great quality cable, works as required and was delivered fast and as they stated. Cost is more expensive than alte... See more
Company details
- #13 of 97 best companies in Auto parts shop
Written by the company
The UK’s leading supplier of electric vehicle charging cables for Volvo, Nissan, BMW, and all leading electric car manufacturers. EV Cable Shop supplies a wide range of EV (Electric Vehicle) charging products compatible with both residential and commercial charging stations as well as type 1 and type 2 EV charging cables that can be used with standard 3-pin sockets. Giving our customers plenty of choices when it comes to EV charging.
Contact info
42 Knowsley View, Rainford, Rainford, Rainford, WA11 8SN, St. helens, United Kingdom
- 01744886305
- sales@evcableshop.co.uk
- evcableshop.co.uk
4.9
Excellent
610 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Good quality, quick delivery
Very nice quality cable, seems better than OEM. Quick delivery.
18 August 2025
Very very efficient service
Very very efficient service. Ordered on Saturday night. The charger was delivered on Monday afternoon. Works as expected. Also liked that the site allows you to enter your car registration so you can check compatibility.
17 August 2025
No problem with ordering the cable but…
No problem with ordering the cable but the delivery was an issue as the cable never arrived but claimed I was not in when it called. However we have security cameras and the van never showed up. I had to pick up the cable the day after from local depot.
14 August 2025
Reply from EV Cable Shop
Hi Peter and Catherine,
Thank you for your feedback and for ordering with us. We’re really sorry to hear about the delivery issue — we completely understand how frustrating it must have been, especially since you were expecting next-day delivery.
We use DPD’s premium Next Day Delivery service (free of charge) because they’re normally reliable, and we dispatched your order on time with the correct details. Unfortunately, in this instance, the service you received didn’t meet the standard either of us would expect.
We’ll continue to raise issues like this with DPD to push for improvements, but please rest assured that on our side, everything was handled correctly and on time. We hope this doesn’t put you off ordering from us again.
EV Cable Shop
Fantastic to deal with and very prompt…
Fantastic to deal with and very prompt service.
AC/DC Electrical Services
28 July 2025
Prompt delivery of a quality product
6 August 2025
No issues did what it said
7 August 2025
Great Products
I have bought from this company before. Outstanding quality and well worth the little extra the charge for a great product.
7 August 2025
Prompt service and good quality lead.
6 August 2025
They stood by the customer
Bought a cable advertised as BMW compatible but after a handful of uses the cable plug melted. After some email exchanges and returning the cable I am pleased to say that they fully refunded the cable even though the manufacturer did not back them up. I am convinced the cable was at fault. Be aware that using an extension with a charger invalidates the warranty.
But all in all, the company looked after me, the customer and I can not complain.
I would purchase from them again as the looked after me in the end.
9 August 2025
Unprompted review
Fast delivery and a big thick cable
Fast delivery and a big thick cable, but very expensive for what is just a few wires wrapped in rubber.
£280 for a 15m granny cable is criminal lol.
And yet we're meant to believe the world wants us to switch to electric to save the planet? Nah, its just another way to profit lol
28 July 2025
Items totally different from what they have on their website
First of all I’ve sent you quite a few emails. No one‘s getting back to me. The goods I purchased was a car charging pack for my car a T2 EV. charging cables in a bag I got the cables but no bag.
So, I don’t think they provide a very good service
4 August 2025
Reply from EV Cable Shop
Hi Catherine,
Thanks for the feedback.
There is an option to add a free bag if you would like one, you didn’t select to add a free bag, so it wasn’t included in your order.
If you would like one just let us know and it can be arranged.
You sent an email about delivery, and we responded within an hour, saying it had been delivered to the depot.
So we are sorry for your frustration but as I business I don’t think we could have done anything more.
Great product and fast delivery
Really clear website, fast delivery and a great quality product at a fraction of the price of the BMW dealership. What else is there to say?
4 August 2025
Unprompted review
Good cable delivered on time
15 July 2025
Brilliant Service
Great Service, 24 hour delivery and really good product. Could not be happier & would definitely recommend.
17 July 2025
The order was despatched and arrived…
The order was despatched and arrived exactly as advertised.
The cable was exactly as required.
They were really helpful and customer focused.
Recommend them!
18 July 2025
Unprompted review
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