EV Charging Systems Reviews 

341
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their politeness, professionalism, and extensive knowledge, often highlighting how well everything was explained. The installation process is frequently described as seamless, quick, and efficient, with many appreciating the stress-free experience from initial quote to completion. People also noted the team's careful work, leaving areas clean and tidy. Consumers frequently commend the excellent service from quotation to installation, noting the team's ability to identify potential issues early and provide clear solutions. Many are repeat customers, underscoring their satisfaction with the reliable and professional approach, highly recommending the company for EV charger installations.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the efficiency, professionalism, and... See more

Staff

People report positive experiences with staff, consistently praising their politeness, knowledge, and... See more

User experience

Customers consistently note positive experiences with the user experience, often describing it as brilliant... See more

Product

Reviewers mention positive feedback about the product, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been very impressed with the guys at EV charging systems, the guys are both very polite and extremely knowledgeable and helpful. The instal was very smooth and efficient with the work being of a... See more

Rated 5 out of 5 stars

Alex did a fabulous job installing our new EV home charging pod. Very clean worker and nothing was too much trouble. We did have an issue with the actual charging unit (not related to the installation... See more

Rated 5 out of 5 stars

Jon and Alex delivered a seamless installation process. The wiring and the box was neatly setup. They patiently explained the product and the optimal settings along with troubleshooting if ever re... See more

Rated 5 out of 5 stars

I wanted an EV charger installed and Jon got in touch. Extremely helpful, honest answers to all my questions even if that put the competition in better light. In the end I didn't proceed as our ne... See more


Company details

  1. Electric vehicle charging station

Written by the company

Leading Essex based suppliers and installers of Electric Vehicle Charge Points for the home, the workplace or any destination place. OLEV Accredited for both the Homecharge and Workplace Charge Point Grant scheme. Approved installers of major manufacturers Charge Points including - Andersen EV, EO Charging, Easee, Growatt (Project EV), My Energi Zappi, Pod Point, Rolec, Ohme, Schneider, Wallbox. Covering the whole of Essex and surrounding counties.


Contact info

5.0

Excellent

TrustScore 5 out of 5

341 reviews

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No recent history of asking for reviews

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5.0

All reviews

(341)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional

Very professional, efficient and knowledgeable service.

Competitive price and installation of a Simpson & Partners unit and surge protection unit.

Very happy with the whole service and process.

21 June 2023
Unprompted review
Rated 5 out of 5 stars

Friendly, Helpful, and Professional

From first contact, I got the impression that Jon "knew his stuff" and was not one of the "cowboys" who I expect you may find elsewhere. After discussing my thoughts and requirements (including integration with my PV solar panels, of which Jon also has personal experience), Jon clearly explained some of the charge points that he thought were suitable and later sent photos and documents for information. No "sales pressure" to buy was also welcome.

The installation of a Simpson & Partners Home Plus went as expected, and everything was clearly explained and demonstrated by Jon and Alex.

I would definitely recommend.

13 June 2023
Unprompted review
Rated 5 out of 5 stars

Professional through and through.

I had a preference for someone local, someone that I could speak to and discuss my Chargepoint requirements with. Had already paid a major national energy supplier to do it but their model of outsourcing meant I could not get them to do the work or trust the advice.

The team at EV charging systems made the effort to come in, provide advice I could trust and go with. I was given a date, explained what would happen on the day, communication was great. The team led by Jon arrived on time. Given a full explanation at the end as to how I should use the system. Compared to the stress of my previous experience, the whole thing was stress free this time around. The work is professional and so are the team. If I had to do this again, I would get Jon and his team back in.

16 May 2023
Unprompted review
Rated 5 out of 5 stars

Great end to end customer experience!!

Great end to end customer experience. Everything from making sure the right system was installed for our needs. Jon gave me a few options to meet these with quotes, but always the option to chose a different charger if we preferred. We went with the Simpson & Partners that they recommended. Hadn’t heard of them before & love the much slicker look to the charger.

Installation was completely very quickly. Jon & Alex were both great. Installation is all very tidy & looks great. They even went the extra & shifted a bunch of tiles that were in the way, to make sure the instal was clean & tidy. Both Jon & Alex made sure the system was working correctly. Took me through the app setup to make sure we were all set up & what we needed to know to use the system correctly.

Used the system a few times. So easy to use & all works great :)

Definitely recommend!!!

5 May 2023
Unprompted review
Rated 5 out of 5 stars

My second charger in just over a year

My second charger in just over a year, as I moved house & this was the only company I was going to use following my first experience of them. After a quick chat with Jon, I went for a Simpson & Partners untethered with a 15m cable, which was the most suitable in this instance. My previous Hypervolt was excellent & worked for me, but wouldn’t suit my needs. Jon & Alex really know their job and the way they conduct their business makes the whole experience so much easier. I would highly recommend them.

2 May 2023
Unprompted review
Rated 5 out of 5 stars

An absolute pleasure to have a…

An absolute pleasure to have a Hypervolt charger installed by Jon and Alex. Great communication, a very easy process and all completed in a timely manner too. They were both very knowledgable and able to advise me on any questions I had. I would recommend them to anyone needing a charge point installed!

3 April 2023
Unprompted review
Rated 5 out of 5 stars

Great service

I recieved a excellent service from EV Charging Systems. The whole process was stress free. I would highly reccommend. Thanks Jon.

9 February 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, efficient and tidy work from Jon and his son. They installed a Zappi EV charging point as we are going to have solar panels installed. They are going to return to hook everything up and get it in full working order for us. Definitely recommend. Support local!

21 March 2023
Unprompted review
Rated 5 out of 5 stars

First Class!

A first class experience from initial contact through to installation of a Simpson & Partners chargepoint. Jon and Alex are a father & son business. They are highly competent, very knowledgeable, friendly and nothing was too much trouble. Everything was explained, all questions answered and a very tidy job. Why can't more companies be like this!

21 February 2023
Unprompted review
Rated 5 out of 5 stars

Excellent installation team.

The EV Charging team were very responsive. Quick availability and flexibility to our schedule. Offered great advice and took the time to help us understand our options and how to use the charging device once installed. Also gave advice on other electrical matters. Worked to install a My Energi Zappy solar hybrid charger. Clean, tidy work. Very friendly. Happy customer!

27 February 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

We were delighted with the quick, efficient, knowledgeable and friendly service provided by Jon and Alex. We were facing a wait to get a new charger installed and Jon came to the rescue and fitted us in straight away during Christmas week. The charger is top quality and the job completed very professionally. We were so happy with them that we have already used their excellent service again for electrical work.

22 December 2022
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish…

Great service from start to finish ...the guys explained how to use the charger and app in lots of detail and made it really easy to understand. Very tidy workers and they even hoovered ... bonus!

18 January 2023
Unprompted review
Rated 5 out of 5 stars

great installer

great communication, willingness to use technology instead of a site survey. Dealt with a complex and messy route from electricity meter/box to the front of house and left site very tidy.

8 November 2022
Unprompted review
Rated 5 out of 5 stars

I had an electric charger fitted and a…

I had an electric charger fitted and a few other things that needed to be done.
Communication fantastic and hassle free.
Great knowledge of the Hypervolt Charger and app. Full explanation of how to use the app was given.
Highly recommend Jon & Alex.

16 November 2022
Unprompted review

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