Dress completely different to the one advertised, same pattern but shapeless, cheap silky fabric instead of what looked like linen/cotton and no pockets. Emailed them for a refund and was offered 10... See more
Company replied
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Took ages to arrive and when my two dresses did arrive, the fabric was cheap polyester and no where near the linen look that was advertised. This is the second time that I have been misled through onl... See more
Company replied
Absolutely awful. Do not buy from this company. It is a complete scam.
Company replied
Beautiful product (jewelled headband), but faulty. One gem fell off immediately upon trying it on and the neighbouring gems were ever so slightly loose. When I emailed to return, I was accused of pull... See more
Company details
Information provided by various external sources
Beautifully Designed Headwear and Jewellery.
Contact info
35-37 Ludgate Hill, EC4M 7JN, London, United Kingdom
- info@evelynandrose.co.uk
- evelynandrose.co.uk
1.9
Poor
233 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Amazing as always
As always, every piece is simply beautiful and the delivery was fast. My collection is getting bigger and bigger :)
10 May 2021
Reply from Evelynandrose
Thanks Daria, so lovely to see you re-ordering again :) x
Hairband is beautifully made
Hairband is beautifully made, just like the pictures and it came in really lovely packaging, with fast delivery.
5 May 2021
Reply from Evelynandrose
Thank you Natalie for taking the time to leave us a 5 star review, very much appreciated x
Beautiful headband’s
Beautiful headband’s , superb delivery time and exquisite packaging. I feel like a queen on them . Thank you guys 💕💕
3 May 2021
Reply from Evelynandrose
Thanks Karen, glad we made you feel like a Queen x
Quick delivery
Quick delivery. I am looking forward to wearing my headband to my brothers wedding next week.
28 April 2021
Reply from Evelynandrose
Thanks Hayley, hope the wedding went well! x
It came incredibly quickly and it’s a…
It came incredibly quickly and it’s a really lovely hair band. I would definitely recommend.
23 March 2021
Reply from Evelynandrose
Thanks Olive, so pleased x
Beautiful hairband
Beautiful hairband. And beautifully wrapped. Very happy with my purchase.
17 March 2021
Reply from Evelynandrose
Thanks Evelyn, great name by the way :)
Reply from Evelynandrose
Thanks Ruth for such kind words x
“WOW” moment when I opened it up
Fantastic product, a real “WOW” moment when I opening it up and beautifully packaged!
12 March 2021
Reply from Evelynandrose
Love this, thanks Charlotte! x
Beautifully made headband
Beautifully made headband, had a lot of compliments on it. Arrived quickly and beautifully packaged. My only problem is deciding which one to get next 😀
5 March 2021
Reply from Evelynandrose
Thanks Laura, so glad you're happy with your purchase and thanks again for the 5 stars! x
Beautiful products
I purchased two headbands which are just beautiful. Quality is great and package is lovely. Would definitely recommend purchasing from Evelyn and Rose!
4 March 2021
Reply from Evelynandrose
Thanks Grace for being a customer and leaving such a wonderful review x
Earrings
The product, delivery and service were spot on and I couldn’t fault it. I did think the pouch that the jewellery came in looked a little cheap.
4 March 2021
Reply from Evelynandrose
Thanks Lucy for your feedback. We've since upgraded to lovely branded boxes. x
not too tight behind the ears
good fit, isn’t too tight behind the ears, like most other headbands usually are. Very happy overall!
2 March 2021
Reply from Evelynandrose
Thanks Diane, glad it is comfortable and thanks again for leaving us 5 stars x
Beautiful headbands and packaging :)
I recently received 2 of my 3 headbands (awaiting the third which is on pre-order) and they are GORGEOUS. Fab service, I received my order really quickly and am really impressed with the detail in each headband. Also the packaging was lovely :) I’ll definitely order from here again. Thank you!
1 March 2021
Reply from Evelynandrose
Thanks Kat, glad you love them! x
Beautiful headband
1 March 2021
Reply from Evelynandrose
Thanks Carys for taking the time to leave us 5 stars x
The headbands I ordered a really…
The headbands I ordered a really beautiful and very pretty. But I have a problem in that they are quite heavy and there is no way I could wear them for more than an hour without getting a terrible headache. It is a shame because they are quite expensive and I love the look of them but they just hurt my head
1 March 2021
Reply from Evelynandrose
Thanks for your feedback Christine x
Ella Rose Gold Pearl Headband
Just received my beautiful Ella rose gold pearl headband. So pleased with the quality of it and can't wait to wear it!
25 February 2021
Unprompted review
Reply from Evelynandrose
Thanks Marjorie x
Beautiful headband to wear on my wedding day
Beautiful headband to wear on my wedding day. Has such a luxurious feel to the whole thing, from opening the silk bag to the materials used. Thank you!
22 February 2021
Bought a pearl headband for my wedding…
Bought a pearl headband for my wedding day. It came so fast and it is absolutely beautiful. When I didn’t get my shipping number they replied to my message instantly and knew exactly which order mine was! Amazing service and product!
20 February 2021
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