Evelynandrose Reviews 

233
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Dress completely different to the one advertised, same pattern but shapeless, cheap silky fabric instead of what looked like linen/cotton and no pockets. Emailed them for a refund and was offered 10... See more

Company replied

Rated 1 out of 5 stars

Took ages to arrive and when my two dresses did arrive, the fabric was cheap polyester and no where near the linen look that was advertised. This is the second time that I have been misled through onl... See more

Company replied

Rated 1 out of 5 stars

Beautiful product (jewelled headband), but faulty. One gem fell off immediately upon trying it on and the neighbouring gems were ever so slightly loose. When I emailed to return, I was accused of pull... See more

Company details

  1. Fashion accessories shop
  2. Headwear shop
  3. Jewellery shop

Information provided by various external sources

Beautifully Designed Headwear and Jewellery.


Contact info

1.9

Poor

TrustScore 2 out of 5

233 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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1.9

All reviews

(233)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just fabulous!

Can truly say everything was fabulous! Delivery was super quick and the packaging and note was just everything.

I love the earrings, I have quite a few pairs of pearl earrings and I can honestly say these are one of my favourites.

7 February 2020
Unprompted review
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Reply from Evelynandrose

Ella, so pleased you like our earring collection!

Hope to see you shopping with us again soon x

Rated 5 out of 5 stars

Lovely products

Lovely products, great prices, caring brand. What’s not to like?

5 February 2020
Unprompted review
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Reply from Evelynandrose

Thanks Mary, so pleased x

Rated 5 out of 5 stars

Gorgeous Headband!

Really really pleased with my headband i ordered, looks great quality, feels great quality, and its super gorgeous!! They look even better in person if thats possible!
Cannot wait to wear it for my wedding day!

4 February 2020
Unprompted review
Rated 5 out of 5 stars

Awesome crowns and customer service

I received my package today! Thank Lisa and team for helping and keeping me updated throughout the process. I love love love my crowns lol. You guys rock! I will definitely recommend your company to my friends and family. I will be a repeat customer for sure!

23 January 2020
Unprompted review
Rated 5 out of 5 stars

Show Stopping Headband!

I ordered a headband in the sale, it has just arrived today and what an absolute show stopper it is and a bargain at sale prices! Even if I’d paid the full amount I’d still be delighted.

The headband is light and doesn’t feel bulky so will be comfortable to wear all day. It’s beautifully ornate and unusual. I am so excited to wear it on my hen do this weekend.

X

23 January 2020
Unprompted review
Rated 5 out of 5 stars

What a beautiful brand

What a beautiful brand! Clearly designed and picked with care, these are fantastic quality and an excellent price; especially comparing to other accessory brands on the high street! They truly add the perfect touch to any outfit!

23 January 2020
Unprompted review
Rated 5 out of 5 stars

From Texas, USA

Beautiful and detailed headband, my girlfriend loved it! She loves all girly and pink accessories, so the headband was perfect for her.

20 January 2020
Unprompted review
Rated 5 out of 5 stars

Great service as always

Great service as always. Beautifully made headband, a person level of service and I’ve had so many compliments on it. Thank you!

17 January 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful Headband

Hi Lisa
It’s the most beautiful headband.
I bought it to wear for my wedding in June- it’s a perfect match for my evening outfit.
I’m keeping an eye out for possible bridesmaid headbands.
Thank you!

6 January 2020
Unprompted review
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Reply from Evelynandrose

Thank you so much Holly, I really appreciate your review Lisa x

Rated 5 out of 5 stars

Excellent would thoroughly recommend…

Excellent would thoroughly recommend 😊Headband arrived very quickly-beautifully packaged with a personal note inside. The Headband is very well made-I bought it as a Christmas pressie for my daughter-she loved it so much she bought another one! ✨💕

31 December 2019
Unprompted review
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Reply from Evelynandrose

Love this Julie! Thank you so much for taking the time to write this. Happy New Year to you x

Rated 5 out of 5 stars

I absolutely love their headbands!

I absolutely love their headbands! I got the braided velvet headband in rusty brown for Christmas and I’ve already ordered another one in dark green which arrived today 😃 they are super comfortable to wear, quality is excellent and the delivery was very fast. I may also order the pink one to complete the collection! Could not recommend enough 💕

28 December 2019
Unprompted review
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Reply from Evelynandrose

Thank you for your lovely review and for being loyal to our brand xx

Rated 5 out of 5 stars

Love it

I have given one to my sister for xmas and absolutely she loves it.

I love the detail of the bees, I think it is far far nicer than any of the the high street headbands.

22 December 2019
Unprompted review
Rated 5 out of 5 stars

The photos of the headband on the…

The photos of the headband on the website do not do it justice it is absolutely stunning!

There was no issues with delivery, fast and efficient. The packaging is beautiful and sturdy so you know your item is going to be well protected.

18 December 2019
Unprompted review
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Reply from Evelynandrose

Thank you so much for your lovely review Kayleigh and for your feedback on the packaging. Hope to see you ordering from us again soon. Lisa xx

Rated 5 out of 5 stars

Gorgeous accessories!

Beautiful headbands made with lovely fabrics & embellishments. Also received excellent customer service. Will certainly be buying from Evelyn & Rose again!

16 December 2019
Unprompted review
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Reply from Evelynandrose

Thanks Jo, you have been a pleasure to deal with! xx

Rated 5 out of 5 stars

Beautiful Headband

Beautiful headband, well made and good quality product. Delivered in pretty tissue and outer sturdy packaging. Wore to a winter wedding and received lots of compliments Fast efficient service.

12 December 2019
Unprompted review
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Reply from Evelynandrose

Thanks Dot, so pleased. Hope you have a wonderful Christmas and a very happy New Year.

Rated 5 out of 5 stars

Amazing Customer Service

Amazing Customer Service

I received a personal email from the founder of Evelyn & Rose which was lovely. My response, Everything is great with my purchase and Serena headband, I love it very much and my partner has even purchased one from you for me for Christmas, so I am excited to see what one has got me.

It was a great and personal service and even when I sent a picture on Instagram you responded so it was lovely. Keep doing what you’re doing and your headbands are amazing.

I definitely recommend everyone purchases one!

11 December 2019
Unprompted review
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Reply from Evelynandrose

Thank you Jessica, this is lovely! Of course, anytime you have any questions, we're always here to help :) Have a wonderful Christmas xxx

Rated 5 out of 5 stars

Nice and unique headband

Nice and unique headband, good quality, excellent price, the owner is very helpful and friendly.

10 December 2019
Unprompted review
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Reply from Evelynandrose

Thank you Winnie for your patience and understanding with our Tabitha headband too, it is much appreciated xxx

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