Not being so young anymore, I made a booking with Eventim that was completely wrong. I spoke with one of the Eventim staff about it, she was very helpful and she managed to rectify the matter to my c... See more
Company replied
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We booked a concert from Popa Chubby on 1-2-2026 in the Zeche in Bochum which was cancellen due to health issues of the artist. An email was send to inform us about the cancellation, with a link to th... See more
Company replied
Scam. Selling you tickets that you cannot resell via any other channel than their non-functioning, own, fanSALE platform, which has 0 traffic. Ticketswap has 600 people looking for tickets, which I no... See more
Het lukt niet om mijn account volledig te verwijderen. Ik krijg automatisch gegenereerde antwoorden die nergens op slaan. Aanvulling vanwege het antwoord dat direct op trustpilot... See more
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Company details
Written by the company
Eventim.nl is dé online ticketshop voor officiële, betrouwbare tickets. Wij zorgen ervoor dat je altijd de beste tickets ontvangt en bieden de beste service rondom evenementen, zoals uitgebreide informatie, nieuwsbrieven, leuke acties en nog veel meer. Je kunt kiezen uit duizenden evenementen. Of het nu gaat om kaartjes voor een musical, concert, theatervoorstelling, sportevenement of een popfestival, je vindt het bij ons allemaal.
Contact info
Marktplein 108, 2132 DD, Hoofddorp, Netherlands
- 0900-1353 (€0,60 p/m)
- klantenservice@eventim.nl
- eventim.nl
2.6
Poor
1k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Good customer service came on top …
Good customer service came on top after wrong tickets were sent via email. Good experience all and all.I would recommend.
28 March 2019
Unprompted review
Wouldn't recommend
Bought a ticket to a concert and got the wrong location.
I contact the customer support hoping my problem would be solved, to which they reply with a copy-paste message.
I reply nicely to them, same copy-paste message. I ask them about any alternatives available, they don't answer.
Well, enjoy your VIP ticket and thank you for pointing me directly to the artists page.
14 December 2016
Unprompted review
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