Excellent and quick travel clinic appointment. Pharmacist was very helpful. Would recommend.
Company replied

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Excellent and quick travel clinic appointment. Pharmacist was very helpful. Would recommend.
Company replied
Always a quick service
Company replied
Poor customer service ruins what should be a straightforward visit. I was left waiting while the staff member continued texting on her phone, then treated with unnecessary rudeness when she event... See more
Company replied
Promt delivery
Company replied
Written by the company
Written by the company

496 Wilbraham Rd, M21 9AS, Chorlton Village, Manchester, United Kingdom
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Everest pharmacy advertise help & advice rather than GP visit.
After waiting in queue to be seen i was told by the Pharmacist to go A&E ...I was asking her to look at wound on leg & advice how to treat it or recommend cream...she wouldn't look as it was nearly 6pm close...she was not concerned & did not want to advise me of the best way forward...i asked her to address my leg wound NOT my request for tetanus which i understood was not available...very disappointed & will not use Everest again as on previous occasions they have mixed up prescriptions & have a lack of tolerance approach to customers who ask questions.
I don't wonder A&E are manic

Reply from Everest Pharmacy - Chorlton
Everest Pharmacy on Wilbraham rd Chorlton is the worst pharmacy I’ve ever visited
Sadly it’s the closest to my home so I’ve had to stick with them as I struggle to get about.
This pharmacy was terrible a couple of years ago and closed for refurbishment stating it would be better when re-opened.
This has not been the case
When your prescription is sent to them they take 2/3 weeks before contacting you via text message saying its ready - that’s if they bother to text you
But when you get there there’s only ever half the prescription ready you have to go back 2 or 3 times to get everything.
I’ve tried phoning to see if my prescription is ready and ask if its ALL READY FOR COLLECTION
I’m told yes its all sorted but when you get there some items are still missing and on several 0casions they even lost the complete order and I’ve had to wait for 40 mins for them to make it up again
The phone system is also terrible when you call most of the time you are CALLER NO 5 and even if you hang on for 37minutes like ive done you still remain at CALLER No 5
The staff are very rude and very unhelpful no apologies for delay or false info given to me over the phone. These issues have been the same for the past 2 years ever since they reopened and have not got any better in fact they are probably worse then before, If I had any other choice id go elsewhere but sadly due to ill health I need to stick with the closest pharmacy.
I know what you thinking get them to deliver! I tried this and they don’t inform you when they will be delivering. They only deliver some items and they lose track of what as and hasn’t been delivered. Iv had the same items delivered 2 sometimes 3 times in the space of 2 weeks.
very unprofessional and such bad service DO NOT USE IF YOU CAN FIND SOMEWHERE ELSE

Reply from Everest Pharmacy - Chorlton
Dreadful communications & service. Waited on hold over 1 hour on phone, then prescription problem still not sorted out by staff.

Reply from Everest Pharmacy - Chorlton
Excellent and quick travel clinic appointment. Pharmacist was very helpful. Would recommend.

Reply from Everest Pharmacy - Chorlton
The appointment with the pharmacist was fine, but I was charged twice for the same prescription. When I checked my bank statement, I noticed this. I tried phoning but was kept on hold in a queue for an hour and a half with no reply. I sent an email over a week ago but received no reply.
After finally speaking to the pharmacy where the mistake occurred, I received a sincere apology. The pharmacist agreed that if I showed a screenshot of my bank statement showing the overpayment, he would refund me. The refund was made successfully.

Reply from Everest Pharmacy - Chorlton
Poor customer service ruins what should be a straightforward visit.
I was left waiting while the staff member continued texting on her phone, then treated with unnecessary rudeness when she eventually decided to serve me. The interaction was curt, dismissive, and completely unprofessional.
Being made to feel like an inconvenience as a paying customer is unacceptable particularly in a pharmacy, where courtesy and professionalism should be a given.
Two stars only because the transaction itself was completed.

Reply from Everest Pharmacy - Chorlton
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