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Evergen Solar Reviews 

1,637
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 494 reviews, reviewers had a great experience with this company. Customers frequently praise the installation teams for being exceptionally polite, professional, and thorough while working efficiently on-site to set up the panels. People often note that the entire process is wonderfully smooth, remarkably quick, and leaves the property completely clean and tidy. Some reviewers were not happy with the sales approach, mentioning pushy techniques and heavy pressure to sign contracts immediately. A few other people also felt that aftercare support was quite lacking and frustrating when they needed assistance long after the installation. Additionally, a small group of consumers experienced minor communication delays from the main office regarding schedules.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, with reviewers frequently praising the polite,... See more

Service

Clients share satisfaction on service, frequently highlighting the efficient, polite, and professional work... See more

Customer service

Users describe ambiguous interactions with customer service, noting that while some representatives are... See more

Product

People report ambiguous experiences with product, as many reviewers are delighted with their new solar... See more

User experience

Reviewers mention positive feedback about user experience, highlighting seamless and well-coordinated... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Brad, Jed and Louis were thoroughly professional. Brad listened to the customer view about where to install the inverter and batteries before a final decision was made. Jed and Louis were efficient in... See more

Company replied

Rated 5 out of 5 stars

Nikolas Zalewa came out to design our system. Explained everything well, very professional and delivered everything he promised. After sales with Nikolas was also very creditable always calling back... See more

Company replied

Rated 5 out of 5 stars

The fitters were very efficient and friendly. They worked continuously all day. Ethan explained how thi is work. We couldn't get fully connected to the internet but he explained why and left his mobi... See more

Company replied

Rated 5 out of 5 stars

Anthony & Jamie came & fitted the panels & were professional throughout. Fast & efficient without dropping out on quality. Great run through of the job at the end with an excellent explanation of... See more

Company replied


Company details

  1. Solar Energy Company
  2. Energy Equipment and Solutions
  3. Green energy supplier
  4. Solar Energy Contractor
  5. Solar energy equipment supplier

About Evergen Solar

Written by the company

At Evergen Group, our resolute mission is to bring cutting-edge solar panels and advanced battery storage solutions within reach of every homeowner while prioritising seamless, first-time fixes. Our commitment to harnessing state-of-the-art technology complements our dedication to delivering the highest level of customer satisfaction. Our journey commenced in 2010 with our pioneering work in solar system installations. Since then, we've expanded our expertise to encompass the installation of solar panels, sophisticated battery storage systems, and innovative energy management solutions in residential, commercial, and public sector properties across the United Kingdom. Evergen Group solar panel installation at night Strategically headquartered in Maidenhead, Berkshire, we are poised to serve the entire UK. We take immense pride in our national reach and our unwavering commitment to remaining at the forefront of modern technological advancements. Evergen Group is renowned for its cutting-edge approach, ensuring that our installations are not only efficient but also exceptionally reliable from the very first visit. We offer complimentary, no-obligation home surveys, employing the latest technology to evaluate your energy consumption and expenses. These assessments empower homeowners with a tailored report that vividly illustrates the substantial savings attainable through the integration of solar technology into their daily lives. Your satisfaction and energy efficiency are our top priorities, and we endeavour to provide a first-time fix for all your renewable energy needs.

Contact info

4.2

Great

TrustScore 4 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 67% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(1,637)

482 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Installation in Wheatley.

Brad, Jed and Louis were thoroughly professional. Brad listened to the customer view about where to install the inverter and batteries before a final decision was made. Jed and Louis were efficient in installing the rails and PVs. Jed was patient explaining the system to the customer. Overall rating: Good. Thank you guys.

25 August 2026
Unprompted review
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Reply from Evergen Solar

Thank you for your fantastic review!

Our team take great pride in providing a friendly and professional service while ensuring our customers have all the information they need, so we're really pleased to hear this was reflected in your experience.

We'll be sure to pass your kind words on to Brad, Jed and Louis!

We really appreciate your feedback and support. We hope you enjoy your new system. Thank you for choosing Evergen Solar.

Rated 4 out of 5 stars

Very good service

25 August 2026
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Reply from Evergen Solar

Hi Christopher, thank you for taking the time to leave us such a positive review.

We’re thrilled to hear you’re happy with the service provided by our team!

Thank you for choosing Evergen Solar!

Rated 5 out of 5 stars

Efficient

Fast, efficient and tidy. All fitted in one day with minimal fuss.

21 August 2026
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Reply from Evergen Solar

Hi, thank you for taking the time to leave us your 5-star review! It's great to read your fantastic feedback.

We always aim to keep the process as seamless and hassle-free as possible so you can start enjoying the benefits of solar sooner, so it's great to hear that was the case here! We really appreciate your support, and we hope you enjoy your new system!

Rated 5 out of 5 stars

Very good expertise in installing the…

Very good expertise in installing the solar panels and electrical installation. They took their time and installation was very positive and I trusted them to install in the best possible way.

25 August 2026
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Reply from Evergen Solar

Hi, thank you for taking the time to leave your 5-star review. We're glad to hear your fantastic feedback about the installation and our team!
We pride ourselves on our team's expertise and commitment to service, so we're absolutely thrilled that this was reflected in your experience.
We hope you enjoy your new system, and thank you for trusting us with your installation!

Rated 5 out of 5 stars

Evergen success

George and James are efficient and engaging .
A credit to EVERGEN
The whole operation went smoother than a babys bum 😀

25 August 2026
Unprompted review
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Reply from Evergen Solar

Hi Glyndwr, thank you for taking the time to leave us such a positive review!

We're really pleased with the great feedback and to hear that you’re happy with the service provided by our team. We'll make sure your kind words are passed on to George and James!

It's also great to hear that the installation went smoothly and you're happy with the result. We really hope you enjoy your new system, and thank you for trusting us with your installation!

Rated 1 out of 5 stars

Wastage of time, unreliable

Use less company only talks they booked the appointment twice and cancelled last minutes. Very disappointing service.
Spoiled my 2 day of commitment and plans. Never recommend this company.

24 August 2026
Unprompted review
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Reply from Evergen Solar

Hi, we're really sorry to read your review. This isn't the experience we want any of our customers to have, and we apologise for the frustration this has caused.

We'd like to look into this and resolve this issue for you. Please contact us at customercare@evergensolar.co.uk and a member of our team can help to rearrange this appointment for you.

Rated 5 out of 5 stars

Installation team were great

Installation team were great, very helpful friendly and polite. Sadly I forgot their names to praise them even though I asked 3-4 times 🤷‍♂️.

24 August 2026
Unprompted review
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Reply from Evergen Solar

Hi Oliver, thank you for taking the time to leave us your 5-star review! We’re absolutely thrilled to hear you’re happy with the service provided by our team! We really appreciate your support, and we hope you enjoy your new system! Thank you for choosing Evergen Solar.

Rated 5 out of 5 stars

Installation process

George, James and Shea were fantastic, they explained everything and went through the whole set up when they arrived and the installation was quick and efficient. Highly recommend

24 August 2026
Unprompted review
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Reply from Evergen Solar

Hi Gemma, thank you for taking the time to leave us such a positive review. It's great to read your fantastic feedback about our team and to hear that you're happy with your installation!

We will make sure your kind words are shared with everyone involved in your installation. We really appreciate your support and hope you enjoy your new system!

Rated 5 out of 5 stars

From day one when Joanne came and…

From day one when Joanne came and surveyed my property to when the panels were installed 10 days later everything was explained to me and kept me in the picture. Graham and his team arrived on time kept me informed all the way through the installation process and were very efficient and I am very happy with the whole process from start to finish

22 August 2026
Unprompted review
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Reply from Evergen Solar

Hi Terry, thank you so much for taking the time to leave us such a fantastic review!

We’re thrilled to hear everything went smoothly from start to finish throughout the entire process and to hear you're happy with your new system!

We're so pleased our team were helpful, and you're happy with the service provided by them. We'll be sure to pass this feedback on to the team! We appreciate your support and are pleased you're happy with the outcome. Enjoy your new system!

Rated 5 out of 5 stars

For a long time now

For a long time now, we have been considering the installation of a solar system on our bungalow. In the back of my mind, I have been imagining large unsightly transformers lots of heavy unsightly cables covering the walls and holes drilled all over the bungalow. However, I decided to phone Evergen who put me straight through to their technical team who talked me through all of the equipment that would be used and how the installation would be carried out. The technical team were very knowledgeable and answered all my questions and fears of having solar installed. We decided to go ahead and have 12 panels, one inverter and two 5 kW batteries and an emergency power supply that would cover any power cuts. Three weeks later the install team arrived with all the equipment for the installation. The installation team headed by Dylan were fantastic. They ask me where I would like the equipment installed and didn’t tell me where I had to have it which was quite surprising as I was expecting them to pick the easiest option for them. We walked round and discussed what we all thought would be the best location and then they explained how it would be fitted where the cables would run and the timescale they thought it would be completed by. The installation team were fantastic and respectful of the property and fitted the most amazing equipment that is neither bulky or unsightly with virtually no cables visible. They rooted the cables very neat and tightly through the loft. There are no visible cables in the property and just a few small cables coming from the loft to the equipment that was neatly installed on the outside wall. The team installed everything in one day and when they switched the system on the small energy monitor in my kitchen was reading zero input from my energy supplier. The house was now running fully on the solar system they had just installed. I was not expecting such instant results and the system has now been running for 24 hours with the solar and the battery banks and we have still not drawn any external power from our power supplier. I was sceptical of the predicted power that we would receive from this system but it has performed exactly as they predicted. If you are considering going solar, I would have no hesitation in recommending Evergen just give them a call and they will work out a system that works best for you. We are so pleased that we spoke to Evergen and had them install the entire system. If you want to take control of your energy needs in this uncertain world with ever increasing energy cost then pick up the phone and speak to Evergen you’ll be so glad you did.
I have supplied pictures to show how neat the installation was completed.
Once again, a big thanks to Evergen and especially the installation team.
Linda.

21 August 2026
Unprompted review
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Reply from Evergen Solar

Hi, thank you for your fantastic review! We're very grateful for your amazing feedback.

Our team take great pride in providing a friendly and professional service, so we're absolutely thrilled to hear this was reflected in your experience. We're so pleased to hear you're happy with your new installation. Your kind comments are greatly appreciated and will certainly be passed on to everyone involved in your installation.

We're also very grateful to hear you would recommend us; we really appreciate your support. Thank you for choosing Evergen Solar. Enjoy your new system!

Rated 4 out of 5 stars

Office communication needs improvement

The fitters were great and very professional, there seems to be very little communication with the office and they are not responsive at all.

22 August 2026
Unprompted review
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Reply from Evergen Solar

Hi Alex, thank you for taking the time to leave us your review! Thank you for highlighting the great and professional service from our installation team!
We're sorry to hear about the communication issues. We take all of our feedback seriously, and we will use your comments to help us provide a better experience in the future. Thank you for choosing Evergen Solar; we appreciate your support!

Rated 5 out of 5 stars

Very professionally behaved engineers

Very professionally behaved engineers, very informative, and helpful. Good clean installation, very nice and tidy.

21 August 2026
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Reply from Evergen Solar

Hi Steve, thank you for taking the time to leave us such a great review!

We're so pleased our team were helpful and informative. We always make sure our customers have all the information they need, so it's great to hear this was reflected in your experience.

We're thrilled to hear you're happy with your installation. We really hope you enjoy your new system, and thank you for choosing Evergen Solar!

Rated 5 out of 5 stars

The Team today that arrived at our…

The Team today that arrived at our property were polite, courteous and very respectful of our Home always asked for please and thank you and it was much appreciated. I would have no hesitation to have these guys in my home any time in the future.
Absolutely amazing service very tidy and helpful. Nothing was a problem.

21 August 2026
Unprompted review
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Reply from Evergen Solar

Hi Martin, what a great 5-star review, we're thrilled to hear this fantastic feedback!

Delivering a friendly and professional service is an absolute priority for us, so we're absolutely delighted to hear this came across in your experience with our team.

We really appreciate your support. Thank you for choosing Evergen Solar!

Rated 5 out of 5 stars

12 panels and 2 5kw batteries.

Rishi our solar expert did a fantastic job getting us through sale to install date and Jed and George were great on install day, explained everything well and did a tidy and efficient job. Everything looks great and we're happy to be producing our own power. Thanks Evergen.

21 August 2026
Unprompted review
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Reply from Evergen Solar

Thank you for your fantastic review, Rachel! We’re thrilled to hear you’re happy with the service provided by our team.

Delivering a stress-free, professional service is a priority for us, and we're delighted that this came across in your experience. We'll be sure to pass your kind words on to everybody involved in your installation.

We really hope you enjoy your new system, and thank you for choosing Evergen Solar!

Rated 5 out of 5 stars

very efficient and fast installation

very efficient and fast installation

21 August 2026
Unprompted review
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Reply from Evergen Solar

Hi Liz, thank you for your 5-star review! We're so pleased that your installation process was quick and efficient. We really appreciate your support and are pleased that you're happy with the outcome. Thank you for choosing Evergen Solar. We hope you enjoy your new system!

Rated 5 out of 5 stars

Great installation team all completed…

Great installation team all completed in one day, very neat and tidy and well explained when installation was completed.

21 August 2026
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Reply from Evergen Solar

Hi Alison, thank you for taking the time to leave us such a fantastic review! We’re thrilled to hear your system was installed in just one day and that everything went smoothly! It's great to hear that you’re happy with the service provided by our team; we'll be sure to pass your feedback on to them. Thank you for choosing Evergen Solar. We hope you enjoy your new system!

Rated 5 out of 5 stars

Great follow up

Great follow up. Felt valued as a customer.
Very friendly yet professional

20 August 2026
Unprompted review
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Reply from Evergen Solar

Hi Jim, thank you for taking the time to leave us such a wonderful review! It's fantastic to hear the great feedback about our team. We take great pride in providing a friendly and professional service, so we're absolutely thrilled to hear this was reflected in your experience. We really appreciate your support, and we hope you enjoy your new system!

Rated 5 out of 5 stars

Very informative which made the whole…

Very informative which made the whole process easy. Very easy to ask questions and always answered making it easy to understand. Good experience.

20 August 2026
Unprompted review
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Reply from Evergen Solar

Hi Robert, thank you for taking the time to leave us such a positive 5* review! We're so pleased to read your feedback, and your kind words are appreciated. Providing a seamless and stress-free process is a priority for us, so we're really happy to hear this was reflected in your experience. It's great to hear we were able to answer any questions you had. We really hope you enjoy your new system. Thank you for choosing Evergen Solar!

Rated 4 out of 5 stars

The installation team arrived on the…

The installation team arrived on the date stated and commenced the work. They were however missing several items that were required for the installation, which they had to wait to be delivered which slowed them down a little. The panel install went very well but they then realised they were missing the wall mount bracket for the equipment which did not arrive on the day so the installation was left part installed. I had to chase the installation team the following day to see when the install would be completed. I was told that a team would be with me the following afternoon but they I was told when I chased again had been held up on their first job. I was then advised that someone would be there the following day at lunchtime which did happen and the se guys were also polite and got on with the completion of the install. I must say that overall the guys carrying out the work were polite and carried out a very neat and tidy installation. I just wish that the office side of things had been more informative in keeping me up to date rather than the emphasis being on me to chase things to obtain updates.

17 August 2026
Unprompted review
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Reply from Evergen Solar

Hi, thank you for taking the time to leave us your review!
We’re really pleased to hear you're happy with your installation and the service from our installation team.

However, we're really sorry to hear about the issues with the missing parts and the delays this caused in having your system installed. We apologise for the frustration caused. We appreciate your feedback and will continue looking for ways to improve our service. We're happy to hear the issue has now been resolved, and we hope you enjoy your new system!

Rated 5 out of 5 stars

George Jed and the team were very…

George Jed and the team were very polite and helpful in explaining what they had done and how to use the app

20 August 2026
Unprompted review
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Reply from Evergen Solar

Hi David, thank you for your 5-star review! Your feedback is really appreciated, and we will make sure your kind words are passed on to both George and Jed. Thank you for choosing Evergen Solar. Enjoy your new system!

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