Eversure Reviews 

Easy website and product choice - very good service.

Got the initial quote through money supermarket and a follow up from Eversure with the insurance details and terms when the bike arrived it was a simple phone call and the young man (sorry didn't get your name) sorted it out with no fuss very happy hopefully I won't have to use the claims process

So far so good. Easy to arrange and reasonable price. Not had to claim thankfully so cannot comment on that part.

Easy to do business with and a very helpful advisor (Tyrone) who dealt well with my questions on chat and then phoned me to finish the transaction.

Price and scope of cover seems good.

straight forward, no problems. easily done

Eversure rep really knowledgeable and easy to work with.

When I have need to call Eversure they are very helpful, knowledgeable and friendly.
Due to having equipment stolen a few years ago I needed to make a claim and they made this process simple, which made a terrible situation manageable. They are also very competitive in their pricing.

Straightforward process - acceptable price

Very competitive price. Spoke to a lovely lad Craig who talked me through the Policy and I then completed online whilst still on the phone. Service second to none. Thank you for a smooth transaction

I am absolutely appalled by the incompetent and fraudulent behavior of Eversure’s customer service team and management. I have an active annual photography policy with 90-day Worldwide Cover. I contacted them to validate my policy for an upcoming safari holiday, only to be told by a representative and a manager that "Safaris count as hazardous activities as standard and are not covered." They even claimed their exclusion list is "not limited to the items listed."

This is a blatant, bold-faced lie and a material misrepresentation of a legal contract. Page 22 of Eversure’s own March 2026 Policy Wording explicitly defines their "Hazardous activities exclusion". It lists precise exclusions like mountaineering, motor sports, and stunt work. Safaris and wildlife viewing are completely absent from the document. Under UK contract law and FCA regulations, an insurance company cannot invent unwritten, invisible exclusions after a policy is purchased.

When I called them out on their own exact policy wording, the manager completely doubled down, refused to validate my contractually guaranteed cover, and then abruptly ended the chat with "Bye for Now." To make matters worse, they tried to claw back over £56 in administrative and cancellation fees on a £189 policy.

Charging a consumer a penalty to exit a contract when the cancellation is forced entirely by the firm’s own false advice is a severe breach of the FCA's Consumer Duty and Treating Customers Fairly principles. I have demanded a full refund and am escalating a formal complaint directly to their underwriters at AXA Insurance UK plc and the Financial Ombudsman Service.

Craig was extremely courteous and helpful throughout the process,calling us back when we asked him to explaining everything to us and generally making the whole procedure easy and obtaining a very acceptable insurance cover.

What a fantastic lady I have just spoken to
Made everything easy for me to answer correctly to and made me feel so relaxed in the conversation
I am 100% happy with the service I received

This relates to an annual renewal. Documentation provided, on time allowing for review ahead of renewal date, and confirmation of renewal. No problems.

Renewal of bike insurance dealt with all online. Easy to deal with and no hold up with the paperwork

Easy to use website, understandable and clear in instruction

All very straightforward.

Very straight forward compared to similar sites and a reasonable price

Website was straight forward with everything you need to know explained.