Insured bikes for another year. No issues as never needed to claim but all ok for past few years of using them. However, I am amazed this company still hasnt got an APP for easy reference and self se... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Read lots of good reviews, so decided to go ahead & insure my photography equipment through Eversure. The process was really easy & straightforward, really competitive quote, hopefully I will never... See more
Company replied
I had no interaction with Eversure just a renewal notice, price the same as last year, never had to make a claim so not much to comment but when I have spoken to them they have been friendly and helpf... See more
Company replied
After the initial disappointment with an increase in the premium despite not having made a claim, I called and was happy with the reduced price
Company replied
Company details
- #201 of 228 best companies in Insurance agency
- #13 of 14 best companies in Caravan and Motorhome Insurance Company
- #9 of 11 best companies in Cycle Insurance Company
- #160 of 171 best companies in Insurance broker
- #119 of 140 best companies in Insurance company
About Eversure
Written by the company
Eversure provides specialist insurance designed to protect the things most important to you - whether they’re part of your hobbies or your livelihood. Our Camera, Static Caravan, Touring Caravan, and Bicycle insurance policies are built to provide reliable cover and lasting peace of mind.
Our mission is to offer straightforward protection with a customer-first approach, so you can enjoy the things you rely on with confidence.
Contact info
Bury Street 1-3, GU2 4AW, Guildford, United Kingdom
- https://www.eversure.com/contact.aspx
- www.eversure.com
4.3
Excellent
882 reviews
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The customer service was great when…
The customer service was great when renewing my photography insurance, providing advice on the policy and saving money on my renewal.
23 March 2026
Reply from Eversure
Hi Paul,
We're happy to hear that our customer service team provided helpful advice and saved you money on your photography insurance renewal. We appreciate your positive feedback!
Kind regards,
Anna
Easy and quick to renew my policy
17 April 2026
Reply from Eversure
Hi Sarah,
We're glad you found renewing your policy easy and quick. Thank you for your positive feedback!
Kind regards,
Anna
No problems with this company but…
No problems with this company but haven't needed to make a claim yet.
15 April 2026
Reply from Eversure
Hi Alexander,
We appreciate your feedback. We're here to support you should you need us in the future.
Kind regards,
Anna
Easy to use and clear warnings as to…
Easy to use and clear warnings as to what is insured and what will nullify it.
14 April 2026
Reply from Eversure
Hi Sean,
We're happy to hear that our clear warnings and ease of use were helpful. Thank you for your positive feedback and for taking the time to share.
Kind regards,
Anna
Customer service is very good and their…
Customer service is very good and their prices are very competitive. Thank you
13 February 2026
Reply from Eversure
Hi,
We are happy to hear that you had a positive experience with our customer service and pricing. We appreciate you taking the time to leave us this feedback!
Kind regards,
Anna
I have been sending messages to cancel…
I have been sending messages to cancel a policy and nobody has responded over 48hrs now
15 April 2026
Reply from Eversure
Hi there,
Thank you for your feedback - we’re sorry to hear about your experience.
We can see you first contacted us on 13/04, and a member of our team responded requesting further details and outlining the cancellation process, as well as checking whether there was an additional cycle to consider.
We can confirm your cancellation will be processed today, and we apologise for any inconvenience caused.
Kind regards,
Chloe
Reply from Eversure
Hi Andy,
We're happy to know that you found our prices fair and the cover good. Thank you for taking the time to leave us a review.
Kind regards,
Anna
Eversure, camera insurance
In fairness, my wife is the person who I have trusted in finding my camera insurance, and I totally trust her judgement. I have purchased my insurance from eversure for a few years now, I feel the price is competitive. Whenever I have had to contact them they have been very helpful, the experience has been positive, they communicate clear and are totally understandable, which is high on the list for me. To-date, I am happy with the service eversure provide, thank you, John.
15 April 2026
Reply from Eversure
Hi John,
We're happy to hear that you've had a positive experience with our camera insurance and appreciate the competitive pricing. It's great to know our clear communication and helpful service have met your expectations over the years. Thank you for your kind words!
Kind regards,
Anna
Kind and helpful!
Kind and helpful service from the delightful Craig.
Very thorough in the process, helped make some changes to the policy swiftly and easily.
Overall a great experience from a lovely person, and good business!
15 April 2026
Reply from Eversure
Hi,
We're happy to hear that you had a great experience and that the policy changes were made swiftly and easily. Thank you for your positive feedback!
Kind regards,
Anna
Nice to know i have peace of mind with…
Nice to know i have peace of mind with my bikes for the next year . The renewel was simple it was nice to have a reminder a month before the money was due to come out of my account .
11 April 2026
Reply from Eversure
Hi Mark,
We're happy to hear that you have peace of mind knowing your bikes are covered! It's great the renewal process was simple and the reminder was helpful. Thank you for your positive feedback.
Kind regards,
Anna
Reply from Eversure
Hi Chris,
We're happy to hear that you found our policy amendment process flexible. Thank you for your positive feedback.
Kind regards,
Anna
Unauthorised stolen funds
No longer have the bike therefore insurance is not required and the stole the money from my card with out any authorisation
Currently trying to reteve stolen funds
Absolutely disgusting!
15 April 2026
Reply from Eversure
Hi there,
We’re sorry to hear about your experience and appreciate you bringing this to our attention.
Your policy was set to automatically renew in line with the terms agreed at the point of purchase. A renewal invitation was sent in advance on 24th March 2026, which included details of the upcoming payment.
Following your contact, we have now cancelled the policy and arranged a full refund in line with our cancellation policy. This will be returned to your account within 3–5 working days.
If you have any further questions, please feel free to get in touch and we’ll be happy to help.
Kind regards,
Chloe
Good to do business with
I use Eversure to insure my camera gear. The rates are competitive and making changes works smoothly. No experience of claims.
13 April 2026
Reply from Eversure
Hi Steve,
We're happy to hear that our rates are competitive and making any changes to your policy are smooth. Thank you for your positive feedback!
Kind regards,
Anna
Annul Renewal.
I rolled over my policy from last year as it was a good price to carry on.
11 April 2026
Reply from Eversure
Hi Kevin,
We're happy to hear that our policy's price met your expectations. Thanks for your feedback.
Kind regards,
Anna
Would not recommend
Would not recommend, broke down and waited 4 hours for recovery, someone arrived didnt even test the car and said they couldnt fix it, then had to wait an additional 2 hours for someone to tow it. As a young girl in the dark in a place where i didnt know it was very frustrating. Then they wouldnt tow it to a garage or where I wanted it, so took it 3 hours away to my home address, leaving me there alone in the dark with no alternative travel. They told me i was eligible for a hire car, if i sorted it out. So i arranged it and then they rang me and said i wasn't eligible anymore. Absolutely disgusting customer service and i would not reccomend
14 February 2026
Unprompted review
Reply from Eversure
Hi there,
We’re really sorry to hear about your experience and would like to look into this further for you.
As the broker, we work with an assistance provider who handles breakdowns on our behalf. We completely understand your frustration and want to review what happened.
Please could you get in touch using our online contact form, so we can raise this with the assistance provider for you:
https://www.eversure.com/contact.aspx
Kind regards,
Chloe
Reply from Eversure
Hi Alan,
We're happy you found the process fast and easy, and that you considered our prices reasonable. Thank you for your positive feedback!
Kind regards,
Anna
Reply from Eversure
Hi,
We're happy that you found it easy to purchase and choose your desired level of cover. Thank you for your positive feedback!
Kind regards,
Anna
Quick easy and good price
13 April 2026
Reply from Eversure
Hi Janet,
We're glad you found our service quick, easy, and well-priced. Thanks for your feedback.
Kind regards,
Anna
Great service
13 April 2026
Reply from Eversure
Hi Helen,
We're happy you're happy with our service!
Kind regards,
Anna
Reply from Eversure
Hi David,
It's great to hear you found Eversure fast and easy to use.
Kind regards,
Anna
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